Statement Charges

Charges from Geek Squad can appear on your credit card statement in a few different ways. If you've discovered a charge on your statement that you don't recognize, we can help. See below to view types of charges and a phone number to call if you have additional questions.

GEEKSQUAD PLAN
1-800-433-5778

Geek Squad Cell Phone or Gaming Protection monthly coverage plan charges.

GEEKSQUAD RENEW
1-800-433-5778

A renewal charge associated with the following products, originally purchased at BestBuy.com:

  • Geek Squad Tech Support (monthly or annual renewals).
  • Kaspersky, Trend Micro or Webroot subscription software (monthly or annual renewals).
  • Kaspersky, Trend Micro or Webroot subscription software (monthly or annual renewals).
  • Geek Squad Protection (annual renewal).
BESTBUY RENEWAL
1-888-BESTBUY (1-888-237-8289)

A renewal charge associated with a digital purchase of the following products:

  • Geek Squad Tech Support (monthly or annual renewals).
  • Kaspersky, Trend Micro or Webroot subscription software (monthly or annual renewals).
  • Microsoft Office 365, Home or Personal (annual renewals).
  • Geek Squad Protection (annual renewal).
GEEKSQUADDIGSAL
1-800-433-5778

A charge associated with a digital purchase of the following products:

  • Geek Squad Tech Support.
  • Kaspersky, Trend Micro and Webroot subscription software.
  • Microsoft Office 365, Home or Personal.
  • Geek Squad Protection.
  • SmartCare Powered by Geek Squad Protection Plan.
  • Geek Squad Protection or Geek Squad Tech Support plans sold in another retail location.
BESTBUY GSP MTH
1-800-433-5778

Charges associated with your Cell Phone or Gaming Geek Squad Protection plan purchased at a Best Buy store in Puerto Rico. These fees are recurring monthly installment payments for the duration of your contract.

GEEKSQUADONLINE
1-800-919-8630

Fees related to Geek Squad Support subscriptions (monthly renewals), originally purchased over the phone or from a website other than GeekSquad.com.

BEST BUY FOR BU
1-888-BESTBUY (1-888-237-8289)

Charges related to purchases made through your Best Buy for Business (BBFB) account.

GEEKSQUAD
1-866-613-9854

Charges related to your Best Buy for Business (BBFB) account for remote or onsite Geek Squad tech support.

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