Gift Packaging

Frequently Asked Questions
What is included when I select gift packaging for my product?

Your gift will be wrapped in our signature navy blue and silver gift packaging, which includes tissue paper and a sleeve that holds the gift receipt or packing slip.

The total price of gift packaging will be displayed in checkout with the gift details, after you have entered the shipping address. Gift card sleeves are $1.99. Gift packaging for other products is $4.99.

Whether or not you choose to add gift packaging to your order, you can add a personalized gift message for no additional charge.

To let your recipient know that a gift from you is on its way, you have the option in checkout to e-mail a gift message. Under Gift Options, enter your recipient's e-mail address and write a personal message. Your message will be sent once we've shipped the item.

Your name will appear in the "From" field. Also, e-mailing a gift message will not place the recipient on any e-mail marketing lists. Once you've submitted a gift message, the only way to cancel it is to cancel the order.

Some items cannot be gift packaged because of their shape or large size. If your product is eligible for gift packaging, you will be offered gift packaging as an option in checkout.

Each item you purchase will be gift packaged separately.

Don't worry. Neither the price of the product nor the gift packaging will show on the receipt.

No. Gift packaging is nonrefundable.

Gift packaging is not available for Store Pickup. However, gift bags are available for purchase in all retail locations.

No additional time will be added to our shipping timelines. Regular shipping rates apply to the order whether it's shipped with or without gift packaging.

Please call us at 1-888-BEST BUY (1-888-237-8289).

Gift packaging is not currently available for purchase on a mobile device or via the Best Buy app.

People

HELP CENTER

Find answers to commonly asked questions about orders, product information, returns and more.

Conversation bubbles

COMMUNITY FORUMS

Looking for an answer? Browse articles or search the community.