You can see a product's in-store or online availability in several places:
- Product list page
- Product description page
- Your cart
Product selection on BestBuy.com may vary from our stores. There may be limited quantities or we may be testing certain items in select markets. Also, we can offer a broader selection online because we ship these items directly from our distribution centers.
If an item you've ordered is on backorder, we'll send you an e-mail to let you know the estimated arrival time. You can choose to wait for the item or cancel it.
Backorders remain active for 14 days on most products. If after 14 days the item is still on backorder, we will automatically cancel the item.
We will not charge your credit card until the item is shipped. If you used PayPal, your PayPal account was charged at the time you placed the order.
Backorders benefit from our Price Match Guarantee. If the price drops at the time of shipment, you will automatically get the lower price.
Best Buy may sometimes limit quantities purchased per person, per household or per order. These restrictions include orders placed from the same BestBuy.com account or credit card, and sometimes even orders that use the same billing and/or shipping address. We reserve the right to limit quantities sold, including the right to limit or prohibit sales to dealers.
BestBuy.com does not offer rain checks for products sold online. Best Buy stores may offer rain checks when advertised products are out of stock.
Find answers to commonly asked questions about orders, product information, returns and more.