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The amount of sales tax charged on your order depends on the identity of the seller, the type of item purchased, and the state to which your item is shipped, among other factors. Sales tax information for BestBuy.com purchases are discussed separately below.
Where sales tax applies, your online order will show tax applicable to the destination to which your order is shipped, delivered or picked up, at current tax rates. Shipping charges may also be subject to tax in certain states. Best Buy is required to collect tax in all states where we have a physical presence. You can estimate your sales tax by entering your ZIP code in your cart.
The tax rate is based on where your purchase is being shipped, delivered or picked up.
The sales tax collected on purchases of cellular phones and certain similar devices depends in part on the method of purchase. Common scenarios include:
Some products have state and local fees or taxes imposed on them, based on the type of product and where you live. Some fees are subject to sales tax; others are not. Common fees and taxes include:
Apply to certain retail purchases in designated districts of Colorado. Designated districts impose these fees as a means to finance the district's cost for a new development or public improvement (i.e., curbs, sidewalks, public street lighting, etc.).
Applies to certain video display products such as computer monitors and TVs sold in California. California imposes this fee to offset the cost of properly recycling these items.
Applies to the purchase of large household appliances, or white goods, in certain states. These states impose this tax for the disposal of refrigerators, washers, dryers, ranges, dishwashers and other large appliances.
Applies to the purchase of prepaid wireless telecommunication services in certain states. These states require the fee to help pay for emergency response services such as fire and rescue.
For more information about a particular fee or tax, please contact your state's department of revenue.
If you qualify, there are two ways you can make tax exempt purchases on BestBuy.com:
Learn more about the Best Buy Tax-Exempt Quick Card, including how to apply for one.
If you make a tax exempt purchase on BestBuy.com but do not use one of the cards listed above, you have 30 days to give us your tax exemption information and receive a refund for the tax.
There are two ways to get a refund:
Within 30 days of your purchase, fax a copy of your tax exemption certificate, resale certificate or other required documentation to 1-866-964-1842. Follow these steps:
1. Write your order number and email address on your tax-exemption documentation.
2. Label your fax cover sheet "Attention: Tax Exempt."
For your security, if you're faxing us a copy of a government purchase card, be sure to blackout the 16-digit number on the card.
We will notify you via email if your request has been approved or denied. If denied, we'll tell you why, and may request more information.
Once your order is fulfilled, a credit for the applicable tax amount will be applied to the form of payment used to make the purchase. If you used a credit card, please allow up to three billing cycles for the credit to appear on your statement.
Within 30 days of your purchase, you can get a refund at your local Best Buy store. Bring a copy of your order confirmation, along with an exemption certificate, resale certificate or other required documentation, to the customer service counter.
Schools, public charities, churches and other religious entities, and other nonprofit organizations generally qualify under federal law. A tax exemption certificate is required.
Foreign diplomats, agents of foreign governments, and other individuals may be exempt from paying state and state-collected sales tax. A sales tax exemption card, such as a federal government purchase card or foreign diplomat card, is required.
The U.S. government, its agencies, and its instrumentalities may make exempt purchases of goods and services. An exemption certificate or copy of government purchase card is required.
Many states require organizations, schools, churches and hospitals to use organizational funds. This means that the credit card used must be issued by the organization to receive tax exempt status. The personal credit card of an employee working for a tax exempt organization cannot be used.
If you need a receipt for your records that reflects the tax exempt refund you received, sign in to your BestBuy.com account and print a receipt. The receipt will show the credit as an adjustment to your order.
At certain times of the year, some states offer a sales tax holiday which makes qualifying items exempt from sales tax during the holiday period. Common types of sales tax holidays include Energy Star, Storm or Hurricane Preparedness and Back-to-School. Various items such as washers, refrigerators, flashlights, clothing and computers may be exempt during this period. BestBuy.com will post current sales tax holiday dates as the information becomes available.
Find answers to commonly asked questions about orders, product information, returns and more.
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