Groceries for days. This mega-capacity LG refrigerator has a flexible storage system and spacious interior to accommodate a houseful of people. The Door-in-Door feature lets you keep beverages and snacks within easy reach, to save time and energy.
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Thought it was what we needed but....
Posted by: rogerann from: on
We are a couple, the sealed in door ice maker does keep the ice tasting fresh, but the icemaker cant keep up with our ice usage. We only eat supper at home and have a soft drink or two after supper. We purchased the largest unit available, I cant imagine that the ice needs of a lager family would be met. The shelves seem like they had a lot of room but I had to take out one top shelf to allow 2 liter bottles and pitchers stand up, again I cant imagine food for a larger family would have enough room either. Both doors have to open to access the large drawer across the bottom of refrigerator. The settings on the outside reset at will. I checked with manufacturer and was told this is normal.
I put this review on the LG review page and received an email that told me my review was not appropriate for their website. I guess they just want to hear the good points and are afraid of a honest review.
62 out of 72 found this review helpful.
Posted by: Carp from: on
The 1st LG refrigerator lasted 13 months. The tech came out twice to fix it and said you'll need to replace it. Glad we had a extended warranty, but it still didn't cover the current model replacement, taxes and another extended warranty. 2nd refrigerator is up and running, hopefully I won't be posting an update anytime soon.
17 out of 18 found this review helpful.
Great looks...low quality
Posted by: 2bheard from: on
This thing has become a boat anchor after 2 years. I have replaced several pieces on the doors....made of plastic....and the ice maker is junk...capital JUNK!
16 out of 18 found this review helpful.
bad refrigerator bad customer service,
Posted by: steve from: on
I bought this in 2014 from Best Buy only to find out by one of the several reparirman who have come out that the fridge was actually a 2012 model.....
In just a year here is what has happened...the icemaker malfunctioned and flooded my kitchen, the refrigerator has frozen food in the top section and thawed out and refreezed my food in the freezer section. LG Repair experts have come out and performed major repairs 3 times in my first year. Surprising in spite of their advertised excellent customer satisfaction they have refused to declare it a lemon and exchange it for a good new one. this refrigerator has cost me a damaged new kitchen floor and thousands in spoiled food.
11 out of 12 found this review helpful.
Posted by: k9endy from: WA on
On our second warranty repair. Now no one will come and fix it. Ongoing for a month with no fridge in the house. Customer service is extremely slow and lazy. Never, ever again. They should be replacing this unit but every time I call they say they will get back to me in 3-5 business days. Best Buy should sever ties with this HORRIBLE company.
7 out of 8 found this review helpful.
DO NOT BUY THIS REFRIGERATOR!!!
Posted by: Heidi from: on
We purchased this refrigerator in Dec 2015 and have had nothing but problems with it. First the cooling fan was unable to spin because some tubing had to be relocated in the back panel (March 2016), then the ice maker stopped working and had to be repaired (May 2016) . It is still not working correctly. Next we returned from vacation to a refrigerator full of rotten food due to a broken compressor !! The smell still lingers inside the refrigerator and is terrible. All in 6 months!!
LG refuses to consider this a lemon and replace it as long as it can be repaired. I would never recommend this model to anyone. Best Buy please stop carrying this model! I wish I would have read reviews prior to purchasing the model.
5 out of 5 found this review helpful.
Posted by: Hol2 from: on
We bought this refrigerator in 2013 and absolutely love it. So much room and the added compartments are very helpful. I saw reviews about the ice machine not keeping up.. We have run into that problem, but it's after several glasses of ice are being used. I can fill up 4 water bottles with ice and still have enough for a drink or two. If it's expected to keep up for a party, than you may want to grab a bag of ice from the store!
3 out of 3 found this review helpful.
good,but I can't find advantages I paid for
Posted by: Sergius from: on
It's good.with this double door is realy cool feature.There's another model that doesn't has it but has a phone connection features but doesn't has double door. So I still don't know if it was a good choice. Because price tag is hi and its beautiful but I don't feel like it was worth money I paid.if it had those phone conection I would like it more.
7 out of 15 found this review helpful.
Posted by: CAAD from: on
Lots of room, easy access to a quick drink. Works great!
0 out of 0 found this review helpful.
Posted by: George from: on
I am very happy with the product. I have no issues with the product.