Neato Robotics Botvac D80 Robotic Vacuum: Take care of your home while barely lifting a finger using this robotic vacuum. Simply schedule the daily cleanings or push a button for thorough cleaning. The filter removes particles as small as 0.3 microns to effectively remove mold and pet dander.
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What an excellent machine
Posted by: ChicagolandOwner from: on
TL/DR: Excellent unit, glad we bought it.
I had a Roomba many years ago. It did fine, but after a couple of moves and a period of disuse, I fired it up again and it died immediately due to gear failure. My family was disappointed, so when I started looking at robotic vacuums again my wife made it very clear that she did not want another Roomba.
I did my research online, and became very interested in the Neato product line, particularly the D80. Luckily I had some Best Buy coupons available, and was able to get the unit and Geek Squad coverage (essential for a complex product such as this) for less than four hundred dollars including tax.
Since owning it for bout three weeks, my impression is one of amazement. This vacuum:
- Navigates so much better and smarter than my old Roomba.
- Works as quietly as a vacuum cleaner.
- Finds it's way back to the charging dock and resumes cleaning where it left off 99% of the time.
- Can get stuck, but once it learns the house it seems to get stuck less frequently. Perhaps I am just picking up the fringe rugs and flat dog toys more. Laid the magnetic strip around the Christmas tree skirt.
- Picks up so much carpet fuzz it's ridiculous. It's a good thing, otherwise that fuzz would be getting on everything.
- Requires constant "bag" emptying when first using it. Now it is picking up mostly pet hair, stray pet food, stray cat litter, dust, etc. and requires it less.
- Can work itself out of many sticky situations, it's awesome.
All in all this unit has changed our family's perception about how good a robotic vacuum can be - and how it was definitely a purchase worth making. Vacuuming and mopping will still be a part of our lives, but this little fellow takes on the daily task like a champ. I will update this review as time goes on but for now it is doing very well. Our house is approx 1300 feet per floor, and we move it between floors as needed. It typically requires a few hours for the unit to complete a floor with one recharge period.
I will add one downside. After two weeks of daily use the beater brush bearing has frozen. This resulted in the unit locking up and asking for assistance. Luckily Neato included a second "blade" brush to use while Neato sorts out the repair details.
The caveat to this unique repair situation is that Neato treats three items as consumables that do not fall under repair warranty:
I understand that these items (brushes beating against carpet etc.) will wear out over time and will be consumed by normal use. However, the bearing in Neato's brush is as much a mechanical part as a fan bearing, and should be a lifetime-commercial-grade bearing. A replacement brush is forty dollars so although they are sending a replacement, I worry that a less customer-centric response in the future will be that this part is a consumable and not covered under warranty should it happen again. I won't "throw the baby out with the bath water" over this now, but it definitely requires a clarification that the bearings should fall under Neato's standard warranty.
Thanks for reading. I hope you find the robot you are looking for and this should be a top candidate. I look forward to your questions or comments.
39 out of 42 found this review helpful.
Surprised and Impressed - And so convenient!
Posted by: Ambress from: Fort Worth, TX on
This Neato D80 purchase was my first-ever of a robotic vacuum, deciding even at the high cost it would be a worthwhile investment to augment my not vacuuming as frequently as I should, particularly being owner of a dog that sheds a fair amount. I've only owned/used the vacuum for 12 days, so this review might be premature, but my initial observations are that I can already tell a difference in how fresh my house feels when I come home each night, with the vacuum scheduled for 3 cleanings per week. The cleaning takes 2 charges for the vacuum to cover the house, which is about 2000 sq. ft, and has 1 of 4 bedrooms closed (too much clutter at the moment). With the dust bin pretty much full after the 1st cycle, I usually empty it and clean the filter quickly with my Dyson DC07 vacuum when I arrive home, and then the vacuum finishes the 2nd cycle. Thus far, even when I've moved the charging base around, the D80 finds it way home without a problem and I've yet to see it get stuck anywhere...also surprising!
I mention my Dyson vacuum specifically as a point of reference for any who may own one. I've read some reviews where people speak of the Neato D80 as noisy while others say it is quiet. I'm definiltely in the "quiet camp"...very pleased with how quiet this D80 is, although having never heard a Roomba for sake of comparison. But, if my Android phone Sound Meter app is anything close to accurate, my Dyson registers 80dB just freestanding with the phone about 2 feet away, while the Neato D80 registers 60dB, the latter value being what the app compares to "normal conversation at 3 feet". I already thought the Dyson seemed quiet in contrast to a prior Hoover WInd Tunnel vacuum I once owned, so something even quieter is terrific!
Not really a compliaint, because I understand the limitations of small vacuums like this, but my biggest wish would be for a dust bin large enough to accomodate full house cleaning. That said, perhaps I'll find it meets up with that wish once I have gone over the house well with the Dyson for a deeper clean. Recommended before using a robot vacuum, I deliberately didn't do that because I'm curious to see just how much dust/dirt/hair remains behind for the Dyson to vacuum up after the Neato has done its job a few times. Perhaps a good and thorough cleaning with the Dyson, will then find that the frequent scheduled vacuuming with the D80 leaves little enough behind that a full-house run can be completed with only a single emptying of the dust bin required, thus I could schedule the D80 to run earlier while away and be done before I'm home after work. If it reduces me to only needing to "Dyson" my house on a monthly basis, that would be super.
I bought the Neato after being very undecided between the D80 and Roomba 880, but really liking the concept of a more methodical cleaning path than the haphazard one of the Roomba. However, I really liked the Roomba's advertised dirt/dust sensors for giving extra attention to cleaning where needed. I don't doubt that the Roomba has a better support network, being a long-established brand, but I opted for the 4-year Geek Squad coverage for a little peace of mind in that regard. I actually anticipated buying the Roomba 880 but in spite of the store I visited being shown online has having it in stock, that wasn't the case. So, the D80 being available and knowing I could easily return either vacuum if I didn't like it, I chose to save $100 and go with the D80. At the moment, I think I'm going to be very happy with that decision, but have the advantage of an extended holiday return period to still take it back if I change my mind for any reason.
I've been happy to see that I don't really need the magnetic boundary marker to restrict where the D80 goes. Thus far, I've only used it when truly wanting to keep the D80 to one room, such as when first evaluating it. Thinking this to be adhesive magnetic tape, I was happy to find it is simply a magnetic strip that is cut, placed, and moved as necessary, so nothing unsightly to leave out if that's not desired. But, one could leave it in place if desired, without it being too much of an eyesore if neatly trimmed to fit and then stuck in place with double-sided tape or other adhesive. Probably a bit too pricey to use in that manner though. I conveniently put it away by just sticking it to the side of my refrigerator where it's not seen but is readily convenient for use. Review of how well mag. strip work are mixed, relative to whehter you cut a strip to fully span a gap being closed off, or go with a shorter length. My observations are that is is prone to being pushed away from the area enough when the D80 comes to run along it, such that it could open up the area enough for the D80 to make an undesired entry/exit. Better to position the mag. strip so each end is braced a little against something if the strip is short enough to not have much weight. Overall, a minor issue and again, one I've not been concerned with given a general lack of need to use it.
I was a little concerned about a need to block off my dog's food & water dishes with the magnetic strip, but a far cheaper and easier solution was an inexpensive $4 platic utility tray I found at Walmart that is large enough to accomodate 3 dishes, and stands high enough that the D80 chooses to ignore it. I wasn't sure if that was going to be the case after seeing the D80 roll up on a heavy rubber mat and then again atop a dog frisbee on that mat. Humorous to watch, it did seem to get stuck but finally freed itself. I thought the same might happen with the tray but it didn't, thankfully. So, a very easy and effective solution, doubly good because the tray also collects scattered dog food or water splashes.
Of the impression that even the higher-end Roombas might still need to be repositioned to fully clean a house, the laser-mapping feature of the Neato suggested it might well be able to navigate my house without troubles, and so far, so good. It's super-convenient not having to worry with the Neato magnetic strips or the lighthouse/virtual wall of the Roombas. The first time I watched the D80 doing a full-house clean, I wondered if it really would cover the house properly after seeing it turn out of a room before finishing, and again after entering another room. But, sure enough, it did seem to seek out boundaries first, and then return to each area and clean them with what I'll call its "straight path" method. Lastly, yes, where the Roomba is said not to do this, the Neato does indeed return to resume vacuuming where it left off at before returning home to charge.
I'm not sure how effective the spinning side brush is, but that would also apply in a review of the Roomba, as both the Neato and Roomba brushes seem relatively lightweight, such that they primarily will just whisk lightweight balls or clumps of dust, hair, etc. from along baseboards and such. I think a slightly stiffer brush would be more effective, but that's only a guess. So, regardless of how effective the brush is, the Neato's square front design does truly seem to offer a more effective approach to cleaning than the Roomba, not to mention allowing for a wider roller brush to be used.
I'm the type of person who does pretty thoroughly scrutinize a product before buying it and am happy to report that for this initial period of observation, I really don't find anything negative to report with regard to the D80. Lower-cost filters...OK, that would be nice, but regardless, great job Neato!
19 out of 19 found this review helpful.
Posted by: gomattgo1 from: on
I love it so much I realized I didnt need my girlfiend!
27 out of 36 found this review helpful.
Posted by: Neatoisthworst from: on
These are good when new.. but I have had 3 models and they ALL Fail
Customer service is the worst ever.. They treat you like garbage.. I had a bad brush bearing within 5 months ... they never return emails.. finally 3 weeks later they said they would replace got the thing ready to ship then they changed there mind..they said it was corporate decision ....WTF???? Please look at Samsung that's what I'm gonna buy next
9 out of 10 found this review helpful.
Amazing an well worth the money..
Posted by: fusco from: on
It's absolutely amazing if you know what to expect it is a robot vacuum. it's bigger than you think heavier than you think and built better then you would think. It picks up 90% of debris dirt and dog hair the only problem I see that it has is on short-haired carpet it has a hard time picking up dog hair. You also need to arrange the house accordingly for the Neato. That consists of picking up dog toys socks shoes to make the life easier on the robot and once you have all it Corky spots figured out it will run great. I have two corgis and a shepherd. Before we purchased the D80 we had to vacuum everyday twice a day to keep up on the dog hair now we vacuum maybe once a week and the tile floor we Swiffer. if you have any shedding dogs buy a neato.
7 out of 7 found this review helpful.
Impressed does hardwood / carpet very well.
Posted by: nickroo202 from: on
Picked up the Botvac D via bestbuy.com Friday delivery was quick and reached my house Monday morning. Tested the botvac on our first floor and was able to clean the entire space on 1 charge roughly 2000 square feet. Went into each room and closets without any troubles, Was shocked by how much dirt was on our floor especially when we ran our Dyson the day prior. Very impressed with this model, it is quiet for a vacuum and effiecient in cleaning. Would definitely recommend this product to all my friends and family
15 out of 20 found this review helpful.
A sane robotic vacuum
Posted by: Syshackmin from: Dearborn Heights, MI on
I own 3 of these. They quietly run around my house every other night at 4am and keep things clean.
Sometimes I forget I have them, until they remind me to empty the dirt bins. I appease them and forget about them again for another week or two(depending on traffic in the house). Even with my two cats I've never had to empty them more than once a week. They each do about 900 sq feet.
I'm not a crazy heavy sleeper but they have yet to wake me up(with 3 running simultaneously) even when they get under my bed and furniture in my bedroom.
Sometimes I'll forget and leave something on the floor they get tangled in. They won't destroy it. Just stop and start beeping in intervals to tell me they need a hand. A regular vacuum would tangle in the same item if you tried to roll over it.
I wake up to a pleasant square vacuum pattern in my rugs every other morning. I hear other products just leave chaotic zigzag mess. :)
6 out of 6 found this review helpful.
Better than the Roomba
Posted by: A1034 from: on
Overall I would highly recommend this product. I needed a robotic vaccum to keep up with the pet hair in my house (two cats and a golden retriever). Neato is rated number one in picking up pet hair but I wanted to put it to the test. My mother has a roomba so I let the roomba vaccum first. It picked up very little pet hair to the point where I would never purchase the product for that need. The Neato on the otherhand picks up so much pet hair that when I went over the carpet with my regular vaccum I didn't get much up at all. When running this robot ever other day, I only need to get the regular vaccum out every other week. I highly recommend Neato over the Roomba!
5 out of 5 found this review helpful.
Truly a life changer
Posted by: LafayetteLa from: Lafayette, LA on
We own a chocolate lab and golden retriever- needed daily vacuum/sweeping to avoid the unbelievable amount of dog hair. We also both suffered from allergies. Now, we run the Neato nearly every day and it has made a great difference. My only complaints are that sometimes the Neato repeats its cleaning path/area too much and sometimes gets stuck under furniture that is just BARELY to low for clearance in some places. Oh, and we returned the first one because the screen went out (it happened in first 2 weeks), and we got extended warranty after that. For us, totally worth the money and we're happier with cleanliness of house!
5 out of 5 found this review helpful.
Posted by: Cleanman from: on
Well let's start by saying that we love our Neato so much we named her Rosa. We have had her for 7 days now. I want to tell you a little about our environment at the house first. We have 4 dogs . We have a white lab, Red Healer, Corgi, and a Boston Terrier. We also live in the country with dirt and mud. To top it all off I am a landscaper and irrigator. So to say the least in one day the house can get pretty dirty. My wife and I would come home and vacuum every day after work because of the hair and dirt in our house. I was tired of seeing my wife work after she got home so I started to research robot vacuums . There is tons of videos on U Tube to watch showing you what all the robotic vacuums can and will not do. I liked how the Neato didn't crash in to things as hard as some of the others did. I also like that once the perimeter was done, it would clean in straight lines back and forth. We live in a 2700 sq ft house on the first floor and it takes Rosa about 2 hours to complete first floor. She will dock herself about half way and recharge. On that note we have lots of obstacles for her to maneuver around In our house from furniture to pet beds and toys and teenage daughters stuff in there rooms. I put her to a test when I got her the first day, we also own a Dyson vacuum . I vacuumed all the carpet before I sent her to work. After she ran her first round through the house she picked up things in our carpet that our Dyson $700 vacuum did not. That was my first impression of her ability to clean. We run her everyday due to the fact of our dogs and has not let us down one bit. Easy set up and let it do its job when you have it scheduled. I would recommend this to anyone that is looking for one.