Enjoy a fast connection to the Internet with this modem that is compatible with most DSL providers and features a 10/100 Mbps Ethernet LAN port for easy connectivity. Firewall capability provides a secure connection to keep your data safe.
Posted by: Evandro from: Austin, TX on
I assumed that this modem was just that, a modem. Alas, it's a modem/router, so unless it replaces such a device, it won't work out of the box, though the start up instructions failed to mention the different possible scenarios.
I actually think that this is the reason why so many reviews here were about a frustrating experience which support was clueless about. So, be warned.
My setup was a plain Speedstream modem, which did last some 8 years, but started to drop the connection from once a week to twice a day, and downstream from it I have a WiFi router.. AT&T stated that the circuit was alright and suggested that the old modem might be the culprit for slowdowns every now and then and dropped connection. I can't say that I totally bought it, but I gave them the benefit of the doubt and started looking for a modem. Having found out that a store near me had one, I decided to give it a try, though $55 is not exactly cheap change.
The start up instructions leaflet has a diagram that reproduces my setup. So I figured that this modem was like the old Speedstream, just a modem. However, it didn't work immediately. Reading further the start up instructions, I noticed the instructions about logging in and set up, so I tried connecting the Netgear modem directly to a computer using the supplied Ethernet cable and tried to log in. To my surprise, that's when I discovered that it's actually a modem/router and it was the device that wanted to authenticate the DSL connection, though no hint was given in the instructions. Digging through its configuration menus, I found one that allowed me to configure the Netgear modem as merely as modem and to turn off all of its router features. Then, after connecting it directly to my WiFi router, which was already configured to authenticate the DSL connection, everything worked as usual.
I noticed another configuration option that might have allowed the Netgear modem to take the PPPoE authentication from another router to go through, but I didn't try it and can't tell whether it would have worked with my set up. And if it would, Netgear should make it the default, because it isn't.
So far, after merely a day using it, it's been fine. I also grew used to getting 75% the nominal DSL speed, but, after replacing the Speedstream modem with this Netggear modem, it's now up to 85%, both up and down links. The slightly better speed from before has been consistent. I'll keep monitoring if it drops the connection, which it hasn't since it was installed.
Netgear could have done a better job explaining what this modem can do and what to do in different setups and improve the experience out of the box.
37 out of 38 found this review helpful.
Posted by: TheMaster3782 from: Nevada on
My Speedstream from AT&T died (seems like heat from normal usage was too much for it to handle). Bought the Netgear and installed installed it right away. The CD setup wizard? Skip it. Go right for the embedded web page setup wizard. Auto detected everything. Put in the ISP userid?password and presto----back on the Internet. Already had a Netgear wireless router that worked flawlessly before. Integrates nicely with the modem. And, it's cheaper than other modems!
142 out of 172 found this review helpful.
Issues if you use it with a wireless router
Posted by: Timbucky from: Michigan on
See "Many caveats" by evandro if you want to use it as a simple modem connected to a wireless router. Set up first without router. Then change mode:
Change the Device Mode
The modem includes a built-in router. If you want to configure the modem as a “pure bridge” in Modem mode, first set up the Internet connection and then change the Device Mode setting to Modem mode.
In Modem mode, the device acts as a “pure bridge” or DSL modem. When the device is in Modem mode, features that are not available are grayed out.
1. Select Advanced > Device Mode. The following screen displays:
By default, the modem is in Router mode.
2. Select the device mode that you want from the drop-down list.
3. Click Apply so that your changes take effect.
Then reboot with router installed. The only odd thing is that the internet works but the internet light on the modem does no glow. Oh well.
26 out of 27 found this review helpful.
Posted by: Lexworth from: USA on
Works with AT&T DSL network in CT. I bought it to replace a Siemens Speed Stream 4100 that crashed 4 to 5 times a day. the setup was quick and easy. I've had no problems with it.
Using a Mac pro and a Cradle Point MBR-900 Router
1) Connect modem to computer via ether net.
2) On computer goto 192.168.0.1 in browser and login with username: admin and password: password.
3) Modem will ask if you want to run set up wizard, chose yes the enter your DSL username and password when asked by the wizard.
4)That's it!, it worked for me.
Once you setup the modem with the DSL network you can connect it to a router. most routers will auto connect and distribute IP addresses. Make sure your router is set up for DHCP.
Use the feet included with the modem and set the modem up in the vertical position. This will help keep the modem cool while operating.
14 out of 14 found this review helpful.
Posted by: BelleB from: Ohio on
So far, so good. I bought this DSL Modem to replace my Siemens Speedstream 4100 modem from AT&T. My old modem started crashing many times a day and it was beginning to be very frustrating!! I kept calling AT&T internet tech support and they would tell me there was nothing wrong with my modem it was a circuit, so I hesitated for about 6 weeks before finally buying this Netgear modem. When I bought it, I thought I would just buy it and see what happens, I was getting desperate at this point. I had even had a tech out to my house 3 times trying to fix my internet.
Well I'm happy to report that since hooking up this new Netgear modem I have no more internet connection problems!!! So obviously it was my old Speedstream modem. I am so happy!!! Oh, and my internet is much faster too!!
13 out of 13 found this review helpful.
Very Happy with product
Posted by: starmanw from: Anderson, SC on
I’m so happy to have a reliable modem at an affordable price! This Netgear replaces 2 bad Motorola Modems that I had a string of problems with for weeks. The 2210 died in less than 2 years and would not give the DSL Light. The 3360 never worked correctly right out of the box and would drop the Internet Light each night. After trying everything known to man to resolve, finally had to exchange for this Netgear. It is a far superior product and is $20 cheaper in price! It does work with the AT&T DSL Network. Even though AT&T claims not to support this specific model over the phone, it works flawlessly and needs no support. It was very easy to setup using the CD. I agree with what another person said to go ahead and use the optional feet included. This helps keeps the modem cooler while operating. It’s such a joy to finally be using the Internet again without constant frustrations. Thank you Netgear!
10 out of 10 found this review helpful.
Good price and saves from renting ISP modems
Posted by: thepops from: Lorain, Ohio on
My Centurylink modem went bad after 6 years. They wanted to charge me $4.99 a month to rent a replacement. In 5 years, that modem would cost me $300.00. The modem I purchased for less than $60.00 is capatible with Centurylink and is working just fine and it will pay for itself within a year. Don't let Centurylink take your money for a replacement modem and get the Netgear one from Bestbuy.
10 out of 10 found this review helpful.
Low Speeds with Centurylink
Posted by: OutStandingInMyField from: Iowa on
The unit installed and connected easy enough but it would not reliably connect at 7mbps. It would only connect at 5mbps. I called Centurylink and when they rebalanced the line, the unit would renegotiate to 7mbps, but 2 minutes later it would drop the DSL connection and then renegotiate back to under 5mbps. In all, I called Centurylink and Netgear 3 times each (alternately).
The first netgear call resulted in them having me disable the NAT and declaring the issue resolved.
The second netgear call resulted in them having me reboot and declaring the issue resolved.
The third netgear call resulted in them hanging up on me while putting me on hold. While that isn't too uncommon, them not calling back when they SPECIFICALLY asked for a callback number for just such an event is annoying. Maybe they were trying to save on international calling charges from India...
I considered blaming the line coming into the house, but I then put an Actiontec G1000 (also purchased from BB) on the line and it connected up fine at 7mbps without any tech support calls, rebalancing, or voodoo rituals.
Thankfully the modem is within 30 days of purchase, so this piece of ...plastic.. is going back ASAP.
If you have a slow connection and never plan to upgrade, it may be worth using, otherwise look for something else because if you have issues you wont get any useful help from the manufacturer.
17 out of 22 found this review helpful.
Unreliable, Backed by Poor Customer Service
Posted by: SoAZSteve from: Tucson, AZ on
On purchase, I connected this modem to my home network and configured it easily. However, for the six weeks I've had it, it has dropped its DSL sync one to two times a day, taking multiple minutes each time to reconnect. This is disruptive and has cost me a good deal of time.
Netgear's email support offered a non-solution (re-flash the same firmware onto the unit) before suggesting I call the support line. After speaking with no less than four different people, Netgear installed remote control software on my computer--an overly invasive troubleshooting process--and, after more than an hour on the phone, adjusted one numeric setting (MTU). That was yesterday; today, the modem has dropped twice. Calling support today, the technician explained that I cannot request an RMA without going though the troubleshooting process once more; he was then obstinate in refusing to patch me through to a supervisor. Persistence paid off and I spoke with a supervisor; I explained the situation, he reviewed the case, and spoke with his supervisor. After another hour on the phone, I was sent back to the AVR menu.
I am sorely disappointed in Netgear's service; while I am sure this is little more than a manufacturing defect and not representative of overall quality--I've not had issues like this with any Netgear equipment in the past--I have purchased my last Netgear product.
I have ordered another manufacturer's modem and I will discard this device.
This has been $50 poorly spent.; I would recommend investing a little bit more into a Zyxel instead of taking the chance.
7 out of 7 found this review helpful.
I plugged it in, and it went to work
Posted by: devlchasr from: Benton, AR on
Easy setup. Drivers was really easy to install. Restarted computer and when it ccame back on, modem went right to work. Very smooth