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NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition Security Cameras (4-Pack) - White/Black

Safeguard your home or business with this 4-pack of motion-activated NETGEAR Arlo Smart Home VMS3430-100NAS security cameras, which enables you to capture 720p video footage both during the day and at night.
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NETGEAR - Arlo Smart Home Indoor/Outdoor Wireless High-Definition Security Cameras (4-Pack) - White/Black - Angle
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Best Buy Customer Reviews

Easy setup Posted by: from: on After searching for a complete wireless home monitoring system I FINALLY came across the Arlo system online on their website. I had no idea that the system was sold in stores until I went to Best Buy in search of something else. I bought the 4 pack camera set that came with the hub. This was the easiest system I have ever set up. It took maybe 10 minutes to sync the 4 cameras. The hanging brackets are magnetic which makes hanging them and adjusting them as well. I have only had them around a month so I am not sure about the battery life yet. I have it set to send texts and emails on a set schedule when motion is detected in which it then automatically records 10 seconds. You can also go online or the app and view and take still shots. I can't tell you how much I love this system!!!

4 out of 4 found this review helpful.

Major flaws Posted by: from: on Bought this because the design of my two story home wasn't ideal for running a wired system (my preference). Install and setup was a breeze. The problem rests in its inability to do what people buy security systems for. For example, I mounted a camera near my front door and at an angle because the instructions say cameras pick up horizontal motion better than head on motion. Over the course of several days, the camera consistently failed to sense motion and begin recording fast enough before the subject was out of view. At best I catch the very tail end of someone entering my front door which wouldn't do me or the police any good. My second camera is a mere 10' away from the front door camera and it doesnt even pick up motion of someone entering my front door. Not to mention it only records 10 seconds per activation. I understand this is a battery operated system, but to me, this is an unacceptable security system for any price because it doesn't work. I took mine back and will find a way to install a wired, continuous system and have peace of mind.

19 out of 25 found this review helpful.

Video turns pink Posted by: from: on This is my second system in 12 years. The first one was Logitec, which lasted about 4 years before they started failing. They no longer sell cameras so I found these. Very easy to install and connect to the network. They started having problems after a year (at about the time the warranty expired). The first of two cameras began to show a pink tint on the live view and playback, except at night. I have read where other people have experienced the same and the support advised a reset of the camera, which I did, with the same results. They went back to the pick tint after a day or two. I now have another one with the pink tint and I expect the other two will follow. Setting the sensitivity is a problem. I had 500+ recordings of my tree branches moving ever so slightly. If I try to get the branches out of the motion detection area I cannot cover the area I really need. No one at the store advised me on this purchase, so no blame on BB. I bought them due to the ease of installation, totally wireless (which meant batteries), and average price per camera. Plus I expected good quality from Netgear. I was recommending them to family and friends but I have recanted due to my experience. $500 for one year is not a good bargain

12 out of 12 found this review helpful.

GREAT PRODUCT Posted by: from: on I bought these cameras for my vacation condo in Florida which doesn't require constant video recording like i have at my primary residence. These do a great job and allow me to check in while I'm away. Running wires in a condo would be a nightmare. These cameras are completely wireless, which is perfect for my needs. I like the fact that when i leave i can setup the cameras on their magnetic mounts inside the condo and when i am staying there i can remove them. Reduces the Creep factor (don't like being watched in my own home). I can't give you solid feedback on battery life yet i haven't had them long enough but initial impressions are very good. Issues-Recording on motion sometimes doesn't trigger fast enough. Eg. when i walk out of my elevator into the condo the system snaps a picture and emails to me along with starting video recording(10-60 seconds) and sometimes nothing is there. i am hoping this will be fixed with a software update . 8/10 times it works perfectly. Setup is super simple. Image Quality - 7.5/10

43 out of 43 found this review helpful.

Incredibly easy to setup, function is lacking. Posted by: from: on I read a lot of reviews about these and most of them were really good, a lot of people recommended this product. I purchased it because of the ease of installation, I'm not a handyman by any stretch of the imagination but these took me 30 minutes to setup 3 cameras around my house. Great picture quality, and easy to use the app and the notifications are almost instantaneous. However, it doesn't always work. I have a camera set up pointing at my driveway, my front door, and my back door. The first morning after I set it up, I walked out the front door and to my car in the driveway, walked passed two cameras, and neither camera recognized any movement, but throughout the day I got multiple notifications about cars driving down the road. My cameras are set up perfect, so it's not that, it just doesn't work all the time. I pulled in my driveway and walked up to my front door, and nothing went off. A solicitor came to my front door, nothing went off. I let my dogs out the back door, nothing goes off. It seems to be very picky on when it goes off or not. It has no issue alerting me my neighbor left for the store, but doesn't alert me when someone is at my front door or pulling in my driveway or walking in my yard. I messed with the sensitivity settings and that did not help, only received more notifications about cars going down my street. Good idea, but not perfect.

15 out of 17 found this review helpful.

Not a great product for the money Posted by: from: on We have had vandalism issues in our area so I decided to but out about $560.00 for the 4 camera bundle and exterior mounts. The image quality is just OK and very poor at night. In the night vision mode you won’t be able to recognize anyone unless they are within a few feet of camera. The automatic detection feature won’t work beyond about 10 or 12 feet, and if the person is walking directly toward the camera in a straight line the detection system does not work. For the detection system to work at all the motion has to be across the field of vision. This system might work OK for interior use but for outdoor security it is a waste of money. The maximum amount of time the camera will record is 2 minutes per video (bad feature). The base station of the system has USB ports; it would be nice to be able to use this feature to record to an external hard drive. The cameras are battery powered and the batteries were down 20 percent in 24 hours…So who knows how long they will last. I will be returning this system because of its poor value, for what it does this should cost less than $50.00. We will be purchasing a hard wired system that records in HD and cost about half as much.

15 out of 18 found this review helpful.

Too expensive Posted by: from: on Purchased four pack of cameras; one would not sync to the base. Had to pay for shipping to return back to Arlo. The cameras are not quick enough to pick up motion on a low motion detection setting (they will start recording almost once the subject is out of frame). On a high motion setting it is easy to get 40 recordings of trees moving within a couple hours (annoying if you have alerts coming to your phone). There isn't a good balance. I also had trouble setting up timing for the cameras to come on and off, so I do this manually. The set up is really easy (if all your cameras work). Get alerts to your phone, and store on the cloud. They take lithium batteries, so they work without wires. The cameras are small and lightweight. Good video quality. If you have problems, you only get 90 day phone support with Arlo, and then they charge you. In my opinion, they are too expensive for what they are.

6 out of 6 found this review helpful.

DO NOT BUY ARLO Posted by: from: on I bought the whole Arlo system (4 cameras and the base station) in September, 2015. At the time, I owned 2 NEST cameras. I wanted to put cameras where there was no power, so I opted for Arlo. BAD CHOICE. My total cost of ownership so far is this: Purchase price = $534.93 including tax On Line Storage (Needed to look at history) = $159.43 Battery replacements costs (in just over 5 months) = 103.22 Total for under 6 months = $797.58 I have one of the 4 cameras that now will not sync with the base. Arlo support is useless, it is just on line forums and a chat. I tried 4 remedies recommended by the forums and 1 recommended by the chat, none worked. I demanded a new camera. The NetGear (they own Arlo) agent said I had to supply a photo of serial number, proof of purchase and shipping address. After I did all that, they said I had to try one more remedy, which will require me to go purchase a micro USB cable. I wish I had never spent this money. I could have spent half this much and run power to where I want the NEST cameras. DO NOT BUY THIS PRODUCT!!!

14 out of 14 found this review helpful.

Theft in my house and I can't see the recordings!! Posted by: from: on I asked customer service about the missing recordings, I saw the alert in my phone and the image but I can't see the recording. Customer service sent all the recording of that day that I can see except for the ones that I missed. Very poor customer service. They told me that they are going to escalate the problem but they keep me sending emails telling me that the issue is important for them and asking me if they can help me with something else. I spoke with them and I told them that I need this recording because somebody robe some Christmas presents from my house and I need to see the recordings, (this is not the only one that I miss so far ) sometimes I can't see some of the videos from other days either. So, I think that I need to get other cameras because these cameras are not good and I have the feeling that the customer service is not taking seriously my request. The Name of the person that is taking my case is Jose from Technical support - NETGEAR® Today is January 31,2016 and I have the problem 45 days ago.

13 out of 13 found this review helpful.

Very quick/easy to set up Posted by: from: on It took longer to unpack the items than it did to set up a working system (not counting the time it took to mount the magnetic bases - which were VERY EASY to install). Quick, easy setup with nice software. Camera motion sensors seem to have a slight delay capturing the end of an event (as a car pulls into the drive way, it won't start recording till the car is almost out of view), but that may be a setting I haven't figured out yet. Software is easy to work with, but just a little buggy as it will hang when trying to set up certain modes or schedules - not a deal breaker in my opinion. This system gave me exactly what I needed for when I'm not home - peace of mind and some idea as to anyone that is on my property - and it was VERY SIMPLE, very quick to install, and easy to maintain. Oh yeah - the batteries are holding up very well- something I'd heard were a concern from some users, but i figure the money I save on not having to pay for cloud storage or monitoring way offsets the cost of a new set when it comes time. I've had my system about 6 weeks and still have 80-85% battery left. Great job Netgear!

5 out of 5 found this review helpful.

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