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After you buy a digital download, it will be added to your Digital Library within My Account. You will also see instructions during checkout and receive e-mail with instructions for downloading your purchase.
Follow the link in your "Ready to download" e-mail to access your digital library.
Learn More About Digital Library ›
If you're not already signed in to your BestBuy.com account, you'll be asked to sign in.
Download your purchase. You may first need to install a download manager, which helps improve the speed and quality of the download.
More Time to Play on Release Day
Some pre-ordered games become available for download prior to their release date. While not playable until release day, downloading the game beforehand can save you time, leaving you more time to play. If a game you pre-order becomes eligible for early download, you will receive instructions via e-mail.
You will receive an e-mail with a code to redeem your game or add-on.
On your game system, sign in or create your game network account.
Go to the network store and enter your code. Downloading begins automatically when your game system is turned on.
A digital download is any software, game or add-on which you can purchase and download without a physical copy. Digital downloads are stored in the Digital Library on BestBuy.com. You can access the Digital Library though My Account.
An add-on is extra content you can add to a full game you may already own on disc or have downloaded. Add-ons customize and enhance your game experience.
Console games are played on gaming systems such as Xbox 360 and PlayStation 3. If you don't already have an account on your system, you may need to create one and sign in to the system's network to access the download. A broadband Internet connection is recommended.
It depends on the download. When looking at a product page, note the Platform. Platform will indicate whether the software is Windows or Mac compatible. We do not currently have downloads available for tablets.
Many software and game titles will require you to enter a code to unlock your digital download. If your download requires a code, you will see it in the Digital Library and in the instructions e-mailed to you.
To play games on your computer, choose games and add-ons that match your Platform (Windows or Mac). Check the product page to make sure your computer meets the minimum system requirements to play. When you download your game, follow the on-screen installation instructions.
It varies by title; however, most allow unlimited access. Check the product page to see if there are any restrictions.
Typically, you'll need to contact the vendor for that title for support. You can find online support for immediate troubleshooting in our digital vendor support directory.
Yes, My Best Buy members may use certificates to purchase game downloads. Members can access their My Best Buy account at MyBestBuy.com and get the certificates before submitting an order for any digital download.
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