Gift didn't quite work out? No problem, because Best Buy
offers
an easy, no-hassle return policy for holiday gift purchases.
Holiday Helpline
To ensure your holiday gifts get up and running, the Holiday Helpline at 1-888-BEST BUY (1-888-237-8289) entitles recipients of gifts purchased at Best Buy to receive free phone support through January 31, 2010. Of course, you can also call for pre-purchase assistance and gift recommendations.
January 31, 2010:
Extended return deadline for qualifying gift purchases made between
November 1 and December 24, 2009.
Product exceptions
| Gift type |
Return deadline |
Monitors
Projectors
Digital cameras
Camcorders
Radar detectors
Video games purchased used
|
January 31, 2010
|
Desktop computers
Notebook computers
Netbook computers
|
Online orders: 14 days from date merchandise is received
In-store purchases: 14 days from date of purchase |
Policy exceptions
Purchases made before November 1 or after December 24, 2009
Non-gift purchases
Opened software, music, movies and video games
These exceptions are subject to the terms of our
standard online return policy.
See our
price matching policy.
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