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Gift didn't quite work out? No problem, because Best Buy
offers an easy, no-hassle return policy for holiday gift purchases.

Holiday Helpline
To ensure your holiday gifts get up and running, the Holiday Helpline at 1-888-BEST BUY (1-888-237-8289) entitles recipients of gifts purchased at Best Buy to receive free phone support through January 31, 2010. Of course, you can also call for pre-purchase assistance and gift recommendations.

January 31, 2010:
Extended return deadline for qualifying gift purchases made between
November 1 and December 24, 2009.

Product exceptions

Gift type Return deadline
• Monitors
• Projectors
• Digital cameras
• Camcorders
• Radar detectors
• Video games purchased used
January 31, 2010
• Desktop computers
• Notebook computers
• Netbook computers
Online orders: 14 days from date merchandise is received

In-store purchases: 14 days from date of purchase

Policy exceptions

• Purchases made before November 1 or after December 24, 2009
• Non-gift purchases
• Opened software, music, movies and video games

These exceptions are subject to the terms of our standard online return policy.

See our price matching policy.

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