Printing a Prepaid Return Label
You can return items bought on BestBuy.com or in store, using a prepaid return label, at no upfront cost. The return shipping fee may be deducted from your refund.
- Visit the orders page.
- Locate your order.
- If you have an account, sign in and select Order Details for the order you want to return.
- If you placed a guest order, enter your Order Number, Last Name and Phone Number to retrieve your order details.
If you need a prepaid return label, please contact your account manager.
Prepaid labels are not available for installed or delivered products, hazardous materials, or any returns initiated from the Virgin Islands, Guam, APOs/FPOs or anyplace outside the U.S.
Find answers to commonly asked questions about orders, product information, returns and more.