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    • Brand Response


      October 29, 2014

      Hi Gabe,

      I'm very sorry to hear you're having issues with the RF263BEAESR Refrigerator. The Digital Inverter Compressor is designed to be very quiet, so if yours is not, it's possible the Refrigerator is not properly leveled. Please refer to the User Manual which can be downloaded as a pdf file from Samsung's website for instructions.

      If the noise is from something other than the cooling system, then there may be other ways of addressing it, such as dispensing enough water (about 5-6 gallons) to bleed air from the lines, or allowing the ice maker to fill in order to muffle the sound of ice dropping into the bucket. If the sound of the ice dropping is an issue, you can also turn the ice maker off during the times of day when you're home and it might disturb you.

      The most common cause of the water dispenser dripping is actually air in the lines which, as mentioned above, can be resolved by dispensing enough water to flush the lines.

      I hope these suggestions help. For further assistance with these or other concerns please reach out to Samsung's Customer Support Team through the website or by calling 800-SAMSUNG.

      Thank you!
      Ms. SamsungMsSamsung