Samsung 1.7 cu. ft. SLIM FRY Over-the-Range Convection Microwave: Bake, broil, microwave and roast your food, all with a single, easy-to-use appliance. This convection microwave offers SLIM FRY technology so you can cook crispy food without hot oil for a healthier you. Its ceramic enamel interior means cleaning the microwave has never been simpler.
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3 wattage levels for cooking, grilling and convection use
With the versatile power to prepare a wide variety of dishes. 950 watts for standard microwave cooking, 900 watts for grilling, and 1750 watts for convection cooking.
Intuitive knob control
Quickly walks you through the cooking process, from setting your desired cooking time to selecting options from the Express Menu mode. One-touch convection controls allow you to easily bake, broil or brown your food.
Sensor cooking and auto defrost
12 sensor options automatically adjust cooking time and power levels for even heating.
SLIM FRY technology
Allows you to prepare great-tasting and healthful food without the use of oil. Hot air is circulated in such a way that your favorite meals, like French fries and chicken nuggets, are crispy in minutes.
Ceramic enamel interior
Polished scratch- and stain-resistant surface lets you clean up quickly.
Turntable rotates food to ensure even heating
Select stop, or just remove the glass rotator to accommodate larger dishes.
3-speed fan controls ventilation flow
Eliminates steam, fumes and odors at 300 cu. ft./min. Hidden vent and charcoal and grease filter make for a safer, sleeker kitchen and easy cleaning.
Brighten your cooking space
Illuminate the surface below the microwave with an energy-saving LED cooktop light.
Simple operation with glass touch controls
Child safety feature locks the oven and disables the control panel to prevent unsupervised activation. Eco mode saves energy when the display is not in use.
Free delivery on appliance orders $399 and up
Over-the-range microwaves require special installation, which is not included with delivery. Call 1-888-BEST BUY (1-888-237-8289) to find out more and to purchase installation.
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Warning! Do not buy Samsung Appliances.
Posted by: IwillneverbuySamsung from: Idaho on
I recently purchased top of the line Samsung appliances from Best Buy. (Refrigerator, Range and Micro wave). I started having problems with the microwave before the warranty ended. (The microwave scrolls through the menu by itself, turns on the fan by itself and the control panel locks up so we can’t turn it off without unplugging the unit). Samsung wanted to try repairing the unit so I agreed. (that was a mistake) Samsung sent a repair service to my house for repairs. After four attempts to repair the unit the service company stated that they could not repair the Microwave. I called Samsung and asked for a replacement. They told me the Microwave was now out of warranty and would not replace it even though the problem started before the warranty had expired. This thing scares the ---- out of me. I’m afraid it will start by itself and burn the house down so now we have a $ 600.00 dollar peace of junk that we can’t use.
I am sure all appliance manufactures produce a lemon once and a while but Samsung just doesn’t stand behind their product. The last conversation I had with Samsung I told them the microwave was junk and I’m tossing it in the dumpster. Their response was OK. I don’t blame you for that.
23 out of 24 found this review helpful.
Now returning second unit, both are defective
Posted by: JimG from: on
Warning! Do not buy this unit at any price.
We were very excited when we first purchased this convection microwave combo just before Thanksgiving 2014, however the controls for the first unit were defective, after 1 1/2 month of troubles we replaced the first one with another one (January 2015) and almost immediately the second unit has also shown the same problems.
We intend to return and buy a different brand.
Problems we have:
Control pad buttons sometimes fail to sense you are pushing them, this pad is a glass panel type. We have a GE Profile stove with the same kind of buttons and it has worked flawlessly for over 10-years, there is nothing to physically push down so we do not know why the buttons on the Samsung unit does not work, the only solution we have found is to give up, go away and try again later.
Turntable on-off status randomly activates or the work surface lights randomly turn or off, same with the vent fan. Sometime does this on its own, but mostly when you are pressing buttons to do something else
(The turntable on-off, fan and light are their own buttons so pressing something like MW cook should not activate them)
Sometimes the wrong menus pop up (not correct for the button you pressed) for example set clock sequence might start when you are pressing the start cooking button.
The strangeness goes on and on.
Both units have exactly the same problems - each was purchased from different stores so this appears to be a general quality issue with Samsung. Customer service claims not to have heard of control panel issues before, yeah right!
Check the web, many other buyers report the same problems.
18 out of 18 found this review helpful.
Best Microwave Ever on Halloween
Posted by: ciscoheat from: on
If your favorite movie is the Ghostbusters or you reminiscent of days past telling ghost stories by a campfire, then this microwave is for you. I'm pretty certain Samsung's microwave manufacturing department was built on an old Indian burial ground. Simply put, the microwave is possessed. At random, this friendly spirit would like to turn on the LED light below it. Which is great if you want to get in fight after fight with your spouse arguing about who left the light on again. Just when you realize your microwave is playing a trick on you (and you should apologize to your spouse but of course don't)...it tries a few more things, such as turning on the fan. Who wouldn't want to hear the equivalent noise of a hair dryer going off late at night? Sometimes, just to toy with you it would stay on just long enough for you to reach the kitchen and then turn back off. Funny microwave, that was a good one. But wait, there's more. The SOB will then decide to exact its revenge toward you by burning your food. Or, should I say more accurately; cooking it unevenly so your frozen burrito you so looked forward to eating is ice cold in the center and lava hot at the ends. How does it do this you ask? Is it magic? Maybe. Or maybe because it decides to turn the turntable on and off at random too.
After awhile, the microwave breaks you and instead of crying you simply get use to the nuances. That's when you let your guard down and that's when it really strikes. You then get the dreaded SE code (which I can only assume means shoddy engineering). This will shut it down completely. But don't worry, within the first year they will send out a technician at no charge and in just a few short weeks after they leave...it repeats all over again! Silly Samsung, a new controller can't fix 1000 years of Indian Spirits.
22 out of 26 found this review helpful.
Great looking, and very good product
Posted by: Fireymom1 from: Jacksonville Florida on
I love how easy and fast this microwave works. Its super nice to be able to cook a whole chicken, etc. without heating the oven and making the house hot. Not to mention it is a beautiful appliance.
14 out of 15 found this review helpful.
Gread microwave but with a defect
Posted by: xKing from: Frisco, TX on
We loved this microwave for it's design, LED lighting, number of feature (convection, broil), it was easy to program and had lots of different pre-set modes. Until I tried to set the convection oven at 425F - it took it 30 minutes to pre-heat and I've got E-23 code at the end.
Called Samsung, tecnician came over and replaced the temperature sensor and the main board, but that did not help to resolve the E-23 problem. Replacing...
9 out of 9 found this review helpful.
Horrible Experience & atrocious customer service
Posted by: DomVendetta from: on
I had purchased a Samsung French Door Refrigerator and I decided to continue upgrading our appliances, by purchasing a Samsung Slim Fry convection Microwave.
I purchased an "out of box" and described in Excellent condition unit, that was shipped to my house. When they installation team opened the box, they discovered that the unit was damaged in shipping (that part is on ups of course) however, they would go ahead and install it they took the old microwave out already and just request a replacement and swap them out; when the new unit arrived.
They discovered, that the store that sent the unit, forgot to send the installation hardware and the attachment bracket, so they couldn't install the new unit anyway. They installed the old unit and left.
I call Best Buy and through all of the hold time, transfers and other typical, outsourced service woes to include having my call dropped numerous time and having to start the process over again....We get another unit coming. Thinking I'm on top of my game today, I ask for a note to be included with the order to "please remember to include the attachment bolts and installation bracket" with the shipment. The Customer Agent says she will do that. Good call on my part to help prevent a future problem right?
The next unit arrives and I open the box to visibly inspect for damage this time. There is no damage due to shipping, it just looks like they will have to align the door with the unit upon installation, no biggie. I call best buy to schedule the installation and after some more transfers and another dropped call, I'm told that it will be 9 days for them to install the unit. Disappointing, but not the end of the world. You would think, in a situation like this, there would be a "priority install message" attached to my file as this could be problematic for Best Buy with any further incidents.
I remember the next day about the problem with the attachment hardware and bracket do I start digging through the box to check. I find attachment bolts this time but again....no installation bracket. If I would have not checked this, 9 days later we would have a second team of installers here and again, they wouldn't have been able to install my microwave. You can not use the bracket off of my old microwave and use it on this slim fry convection oven. It doesn't match or line up correctly.
So now Ill be honest, my patience limiter is starting to get close to the red. I have this beautiful Samsung Unit Im looking at and was once very excited to have installed and now Best Buy has ruined the excitement part of the transaction for me and my wife and buyers remorse is probably whats starting to push me into a negative light.
I call Best Buy, as my plan is to just make sure the bracket is here for the install and no more problems right? After more and I mean way to much hold time and another dropped call, I get people confused about my order and transferred a couple of times. Finally this stern and non apologetic lady gets on the phone and states, yes, this is an open box purchase and I cant authorize to send a bracket out to you.
I asked, " what does that mean, I looked at the open box rules and it says nothing about sending you things without the required hardware to install it" Why would you send out an "Open Box" product anyway and not tell the customer they need other things to get it installed? That makes absolutely zero sense. Her response, " well Im sorry" and then nothing. So I reply, wait a minute, are you telling me, that I have to buy a bracket now to have this installed? Even on an open box, this was just a shade under 500 dollars and you can't give me a metal bracket, to help out with a pending bad customer experience? Nope.
I canceled the installation and when I called to cancel the purchase, I was put on a two way call with an obvious outsourced service agent, that's accent was so heavy, I could barely understand her. She asked me why, I'm canceling the order. While I try to explain, she attempts to cut me off twice and I said, you ASKED ME WHY, you WILL listen to what happened.
I was positive and fair with Best Buy and my reviews until they pulled this with me.
Never again. There is no excuse for incompetence. None. I will never buy anything here EVER again.
12 out of 14 found this review helpful.
Posted by: Nael from: San Francisco,CA on
I did not purchase a best buy geeksquad warrant so now Samsung and ServiceQuick have been attempting to fix this Microwave for almost three weeks.
It worked fine for almost two months, functions as an over the range fan, steam veggies, and convection microwave. I thought highly of samsung and really wanted to like this microwave. All of my appliances are samsung and have no problems. The only is this microwave that has been fixed three times and all parts replaced and still they want to try one more thing to fix it.
We have been without a microwave and over the range fan for three weeks because Samsung knows this is a defective product and still does not want to replace it or refund me.
This is not what I expect out of a samsung brand. Should of stuck with Kitchen Aid or GE.
10 out of 11 found this review helpful.
Wish i did more research. Do not purchase!
Posted by: noug from: Dallas Tx on
Bought a brand new house and after 3 years I decided to purchase a new dishwasher as the builder grade was too noisy for open floor plan house. Because my dishwasher and refrigerator were Samsung, i decided to change out the microwave and gas burner/oven as well. Big mistake. Samsung had one OTC convection microwave and it cost $599. I figured it is their top of the line product so i should have nothing to worry about. Big mistake. 10 months in microwave completely died. I talk to the dumbest girl who tried to tell me my microwave was out of warranty while I was staring at the manufacture date sticker that stated October 2014. I had called in August 2015. When the repairmen showed up, his ticket said no receipt required due to manufacture date. So point proven on the stupidity of the original girl i talked to. Poor repairman spent 2 hours taking it a part. He asked me to help him take it down because it is pretty heavy. He nearly took the whole thing a part and asked if he could just take it back to the shop incase he had to order a new part. About a week later he was back. Apparently a wire shorted. Repair said he replaced wire harness. Took about 20 minutes to reinstall and he was gone. I tried the microwave and about 1 minute in, i guess what? I get an error code. E-A1. Do your self a favor. Do not buy. If you don't trust me, just google this model or even Samsung microwaves. Look at Home Depots review on this product. Really wish i did. I went ahead and extended my warranty another 3 years because looks like i should expect to change out the control panel once a year. Moisture weather it is food cooking in the microwave or under neath on the stove will fry your microwave over time. I'm going to tough it out for 3 years and then once the warranty is up looks like i will be in the market for new microwave. What's sad is your old American brands from 25 years ago are still running like champs in a lot of houses. Technology has not change muted so i blame this on poor quality. I agree with all the negative feedback that Samsung needs to recall this microwave! Good luck to those who are in the same boat as me and i feel for all of you who didn't know to extend your warrant.
8 out of 8 found this review helpful.
Great microwave but...
Posted by: BadReturnPolicy from: Long Island, NY on
While I am very happy with the unit itself, customer service at both Best Buy and Samsung are quite lacking. I was not able to have the microwave installed until 3 weeks after it was purchase and when it was unpacked there was a very noticible dent in the stainless steel door and the porcelain interior was chipped around the hinge. I called Best Buy and they told me that it was past the 14 day return policy and that I should contact Samsung. Samsungs response was that they are not responsible for "cosmetic or concealed damage". WHAT!!! That is totally insane. The only thing that is covered in mechanical issues even though the unit was shipped that was from Malaysia. HOBBIBLE CUSTOMER SERVICE AND QUALITY CONTROL SAMSUNG. WAY TO GO!!!
11 out of 15 found this review helpful.
A Nice Over The Range Convection/Microwave Oven
Posted by: Reido113 from: Houston, TX on
I had to have custom cabinetry done in order to accommodate the oven, as I did not have a unit previously in it's place. After installing the unit we found that the unit was faulty. After 30 seconds of being started, the display would show an error code EA1. It turns out that this particular error code is listed no where within Samsung nor the internet search engines. After speaking with Samsung directly, it was determined that the unit needed serviced. I always purchase black tie protection, however, it was not needed because the unit could be exchanged still *This is however a length wait for a new delivery date. Ugh, anyways..
The new unit works just fine. One thing that has not set with us well are some minor details.
- The input panel needs to constantly be wiped clean of fingerprints.
- The turn dial makes it not possible to enter specific times like 3:35.
- It take multiple presses to turn off the fan or light when they are on high or medium.
Other than that, it seems to be an average Convection/Microwave Oven and nothing in particular stands out for us. We have used the Slim Fry feature on potato hash rounds, and they did come out crispy, which was a nice new feature to us.