Samsung 22.6 Cu. Ft. 4-Door French Door Refrigerator: Store produce, meat, fish, beverages, deli meats and other items at the appropriate temperature for freshness with this Samsung refrigerator, which features a Twin Cooling Plus System, 2 humidity-controlled crispers and a FlexZone drawer with 4 temperature-controlled zones. The thru-the-door ice and water dispenser allows you to access filtered water and ice simply by pressing a button.
Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.
If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
On qualifying products, Best Buy will then verify the current price to complete the price match.
Exclusions apply including, but not limited to, Competitors' service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving. See the list of Designated Major Online Retailers and full details.
Defrosting Required-Shut Off Compresser Needed
Posted by: BestBuyCustomer from: on
I think most of the positive reviews were written right after installation. This review comes almost two years after I purchased it. From month 6, the ice maker would stop working. I purchased the maintenance plan, so the service people came out and told me I had to shut off the compressor so that the ice can thaw!! Apparently, this ice machine creates icicles all along sides of the ice machine and clogs up. They said I had to turn the refrigerator off each time to thaw!! And the ice maker makes loud noises when the ice is blocked, so it's very annoying. I just don't have time to deal with customer service since it was over a year before I figured out it's a design issue, so I've been defrosting every two months and the taking out the ice tray the following morning to break up all the ice that was frozen over. Frustrating to say the least with such an expensive unit!!!!
4 out of 4 found this review helpful.
Two Units, Two Separate Problems
Posted by: NoWake200 from: St. Louis on
We've had two units, and had two separate problems.
The first unit had an ice maker that was leaking all of the time. The ice maker made a combination of cubed and crushed ice at the same time with the ice is self not being fully frozen. The maker also left a trail of "icee" in the shoot that would only melt and cause even more leaking on the inside of the refrigerator as well as the ice and water area. This happened right out of the box so we exchanged it right away. Sadly, the pictures were deleted once we received the replace.
The second unit arrived and at first it seemed to be fine with the ice maker working as expected. But within a few days we realized there was a problem yet again with this model. The refrigerator doors were not sealing. This as well happened within the allowed return period, so like the earlier unit this one will also be returned. However this time we are going with the 4 door LG, and we can only hope the new LG comes without any issues.
We are not fans of extended warranties, but the new refrigerator is coming with one! Because I believe we were fortunate to have found both of these issues within the 15 day return window, because for the price tag of these type of refrigerators there shouldn't be anything wrong with them, especially right off the truck.
6 out of 6 found this review helpful.
Samsung 23.5 Counter Depth Refrigerator
Posted by: moviefan from: on
Ok, first, I have to say how discouraged I was when I read all of the reviews. I actually dreaded buying a new fridge for thousands of dollars b/c I was certain I was going to hate any fridge - they all had downsides:( Let me say, I shouldn't even paid these reviews any attention. This refrigerator is not loud - my cat fountain is louder! The ice maker is great - no, it is not going to generate enough ice for a party - you can probably determine that just by looking at the ice maker. The water does not slant to the left - at all! The 4th drawer is awesome, love the french doors. It is not have an exceptional amount of room - I assume you either don't want this or you are forced to work w/ a certain space in your kitchen. Either way, you know this - I actually think it makes you clean out the fridge more often. Easy to clean, love it!! Bought it at Best Buy - they do honor competitors prices - use this! My salesperson even found a better deal than I had when he did an Internet search (has to be from an actual store). Multi-control temp is awesome, beeps when fridge door is left open, this is nice. Great buy, do not regret!!!
18 out of 18 found this review helpful.
Posted by: JAXBuyer from: Jacksonville, FL on
First refrigerator sprang INTERNAL leak after only being 12 hours old. Needless to say this happened at 2AM and my kitchen was starting to flood. Best Buy couldn’t replace until two weeks later!! Second refrigerator has continued frost in the freezer section and the icemaker keeps going from cubed to crushed. Highly annoying. Getting it repaired I hope but had to go through Samsung. Again annoying story here but will spare details. BTW, parents got similar model around the same time and the middle draw wouldn’t close. Getting a new one. Stay away from Samsung as they look good but quality is beyond terrible. I spend a lot at Best Buy but this experience makes me question that relationship as they were not very helpful and sell products that are not quality.
33 out of 33 found this review helpful.
Posted by: Bricktop from: on
This refrigerator although very nice and elegant is the noisiest running refrigerator we have ever owed. We hear the motor/compressor running from our Master bedroom and in an open plan living space this refrigerator will make you reach for the TV remote to drowned out the noise. According to Samsung technicians the two stage motor is the reason it is loud and although Best Buy are aware of these customer issues (they informed us after we returned to the store that the noise complaints are frequent on Samsung refridgerators) they did not declare this information during our store visit and the purchasing process.
Best Buy's stance is that if we had purchased an extended warranty they would have exchanged it, so the moral of this story is spend more money on extended warranties to increase Best Buy's profits and to cover yourself for the stores inadequate product knowledge and declarations.
27 out of 29 found this review helpful.
Love the counter depth
Posted by: Suzy from: on
I have had my new fridge about 2 weeks. It fits my small kitchen and looks amazing. The extra drawer holds all our cheeses and lunchmeats. The interior is surprisingly roomy and the design of the interior of the doors makes for excellent storage. The freezer space is adequate for a small family if you don't plan on freezing casseroles and lots of meat but I also have a two door fridge in the garage for extra fridge and freezer space. I have found only three drawbacks but they are minor to me: 1. The top shelf is not adjustable and you cannot store gallon milk containers there as they must go in the door (which is slightly warmer than the top shelf). 2. The amount of ice being made each day is minimal for our small family but I solve this by periodically storing ice throughout the day. 3. The lever to fill your glass with ice requires some force in precisely the right area. Overall, if you need the counter depth size, as I did, this fridge is great!
3 out of 3 found this review helpful.
Great counter depth 'fridge with pull out drawer
Posted by: Minidisker from: on
Best Buy found us a boxed unit when other vendors were back ordered. I watched them remove all the packaging, so it was genuine. The big points are that this is a very nice Samsung, the price was OK, the ice maker reliably provides crushed and whole cubes, and the unit is at least as quiet as the aging Kitchenaide side-by-side that it replaced. But the coolest features is the slide out drawer beneath the fridge. I use it much more than I ever thought I would for frequent items, like deli items, drinks,and marinading meats. If you are in teh market for a new unit, make sure that you check out those that offer the pull out drawer and decide for yourself if it would work for you.
5 out of 5 found this review helpful.
Pretty, but broke after only 18 months
Posted by: artcore from: on
The fridge is very pretty and functional. We were quite happy with it. After only 18 months, we noticed the indicated temperature seemed wrong. Then the main fain fan started grinding. Finally, after two weeks, it stopped cooling altogether. Called Samsung and found out the warranty was expired and they referred us to their contractor, A&E, who was HORRIBLE. They stood us up twice without notice (every time someone had to take time off from work to meet them). The two times they actually came, they came more than 4 hours late. The guy said the main PC board was broken and need to be replaced for about $300. (I had a hard time believing this). He said these Samsung fridges "break all the time after just a year or so". Turned out it wasn't the board (but we still had to pay for it), but a sensor which was then replaced. When I said the fan made a lot of noise and should be replaced, they said that those fans "never break". In summary, after weeks of no fridge, and hundreds of dollars later, we now have a very noisy fridge that I certainly have no confidence in anymore. For this kind of money. I expect more!
8 out of 8 found this review helpful.
Lack of Quality Control
Posted by: LJTex from: Houston TX on
We really want to love it but...
- The icemaker has been a continual problem. It produces approximately 6 cubes every 6 hours. According to specs, it should produce 6 cubes every 70 to 90 minutes. The icemaker has been replaced yet the problem persists.
- They told us the freezer might be too warm to make ice and had us set it at -2. When the tech came out, the actual freeezer temp is -9. We also began testing the refrigerator compartment and it varies from right on temp to + 6 degrees which is becoming an issue with food safety. (The refrigerator is set at 37 degrees which they say is optimal.)
- Samsung service is not the greatest. You call Samsung and then have to call an authorized service center. When you have problems such as we've had, you have to call multiple places (Samsung Cust. Svc., the outside group who handles scheduling and repair, then Samsung Exec. Cust. Support# and do continual updates and you often hear a different "story" .
- It took me numerous calls and asking questions to finally get to the bottom of the issue... they now think the Main PCB #"the brains" of the system) needs replacing.
- Now we have to wait another 3 days for them to get this part in so the total time from the initial repair call to hopefully getting the problem fixed is 14 days.
As it stands now, our unit is not functioning properly -- thankfully we have a second refrigerator in the house. Maybe it will be fixed by the end of the week.
30 out of 31 found this review helpful.
Great so far!
Posted by: tomtoms from: on
We really like this refrigerator. We purchased it about 6 months ago. Our old one died and I had always wanted this particular version (french door and pull-out drawer) and we needed a counter depth. I was worried about space and organization but this refrigerator is very spacious for being counter depth. And the layout is wonderful, everything fits great. There are reviews of it being noisy, and ours is slightly louder than previous refrigerators but nothing that disturbs me enough to complain about it. We do hear the ice falling in the ice maker though and I hate having to replace the water filter every 6 months, which can be quite pricey. I ended up searching the internet for the replacement filter and found better pricing when you buy 2 replacement filters at once. And, I found them cheaper at "W" online. These are the reasons I deducted 1 star. Otherwise, it's been a great refrigerator.