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Samsung - 30" Self-Cleaning Freestanding Gas Range - Stainless Steel

Samsung 30" Self-Cleaning Freestanding Gas Range: You can rapidly boil water, gently heat sauces, make pancakes and more using this Samsung gas range, which features a stovetop griddle and 5 cooktop burners, including a 17,000 BTU power burner and a 5,000 BTU simmer burner. Prepare a delicious roast, multiple casseroles or enough cookies for your loved ones with the 5.8 cu. ft. oven, which offers you plenty of space. If you're too busy to stay home and cook, just use the delay-start feature to program the start time in advance.
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$599.99
On Sale
Save $400 (Reg. $999.99)

Overview

Best Buy Customer Reviews

4
Great stove. Horrible install & customer service Posted by: from: on Since this is a review about the stove....We've had the stove for about 2 months and love it when we've been able to use it. However, during the installation, Best Buy damage the gas line causing gas to leak into our house. After MULTIPLE phone calls, a no show on a best buy repair guy, 3 days taken off work, we finally hired someone ourselves to fix the problem. We filed a "property damage claim" with Best Buy., but haven't heard anything. The stove itself is great, but we will NEVER buy any from Best Buy again because of their horrible customer service.

14 out of 14 found this review helpful.

1
Sumsung customer service after the sale sucks! Posted by: from: on I just purchased this item and had it delivered 2 days ago. Upon opening the grates that were individually wrapped and inside cardboard, I noticed that the paint was chipped off on the center grate. For a brand new appliance, this is unacceptable. I contacted Samsung and their response is as follows: Thank you for contacting Samsung. I see that the paint on the center grate of your range is peeled off and you would like to replace it. I do understand your concern. I would like to inform you that physical damages are not covered under Samsung warranty. This includes "concealed damage", where the product is damaged even though the box is not opened. You may want to contact the store to see what they might offer through their own procedure. Wow! You got my money and now you screw me over. The grate is defective, the paint doesn't stick on the burner, why should the place I purchased it from be responsible for your shoddy workmanship? So now I have to fight with the place of purchase about a defect or use more of my hard earned money to purchase a new one, which isn't cheap by the way. I was going to purchase a Samsung refrigerator next, but not any more.

0 out of 0 found this review helpful.

2
Great oven when it works Posted by: from: on Bought this product because I liked the center grill feature for making eggs and pancakes. Had it for approximately 16 days and the computer board went out. Called BB and they indicated that I'm SOL because my 14 days had passed to exchange and because I didn't purchase their "extended warranty" that I would have to call Samsung. Poor customer service for a major appliance purchase. Not sure why anyone would purchase an extended warranty from Best Buy when the manufacturer warranty is a year on all components. Will NEVER purchase another product from BB. I love the features of the stove when it works. Just be sure to purchase the manufacturers extended warranty when your year is up. Samsung customer service has been very good over all. Maybe BB should learn from them.

13 out of 14 found this review helpful.

4
Nice Stove Posted by: from: on I mostly like the stove except for a few things. The power burner on the right front, does not lite right away like the others. It takes a while and pumps out too much gas in my opinion before it lights. The next thing is that the buttons on the oven display are a little hard to push. They say it is so that you don't accidentally start the oven by just a light touch. Okay..... Another thing about the Oven is that , if you start the oven at a certain temperature and decide that you want to increase or decrease the temperature, you have to cancel and clear your cooking and then start again at the desired temperature. Not cool... Last thing I found so far is that, I have some cupboards above my stove.. I have to reach to get something out of them and push up against the knobs and it turns on the burners without you wanting to. They do not have a locking feature on them. I had at first a Whirlpool but exchanged for the Samsung, that I liked except for the grates that went from edge to edge and they were melting my counter top when I cooked with all four burners as they were touching the counter.. I have formica.. If I had granite or a more durable type of counter, I probably would have kept that one, but another issue with that one was that the self clean you had to put water in the bottom to sort of steam the oven clean and I thought that eventually, it may rust the oven bottom. All in All, I think this is a good stove and serves it's purpose so far.. Just takes a little time to get use to...

3 out of 3 found this review helpful.

5
Excelant range for the money Posted by: from: Indianapolis, IN. on I've have owned many ranges in my life and this one tops them all. IT looks great. and cooks great. I especially like the oval shaped 5th burner in the center. It makes for more even cooking on the griddle. Has extra large oven space. Top Oven broiler is very convenient. Clean up is a breeze. Also has oven warmer to keep cooked food warm. Wonderful range for the money.

8 out of 8 found this review helpful.

2
Very disappointing Posted by: from: on Two starts because I really do like the overall function of this oven. However, the design is horrible and cheap. My biggest complaint is that all of my knobs are falling apart. The stainless colored sticker that covers the knob is wrinkled and coming off. The back where it covers the gas control stem is cracked. I put some scotch tape on mine to try to hold it on. I bought this stove about 5 years ago, and I really expect an $800 stove to last better than this. The replacement knobs are $30 and there are 5 of them! Really?? $150 for knobs that I shouldn't even need? That's almost half the price of a regular stove that probably would have held up better than this one. The Amazon reviews for the knobs say they are better quality than the original ones, but I still have a huge issue buying replacement knobs after 5 years (and they've been bad for probably 2 now, so really they lasted about 3 years). My other issues are fairly knit picky, but worth considering if you are contemplating buying this oven. - The door has vents in it, and mine seems to have sucked a bunch of dust in that is visible between the glass panels in the door. I don't see instructions on how to clean that area in the manual. - I don't like the design of all burners on the top. If I run a pot over or drop things when I cook then I have to wash the entire tops of the oven, which I have to wait to do because the grates are hot. - My ceramic top has already chipped on the front and there are bubbles of rust behind the one burner. The chip is probably my clumsy faut, but there are other materials out there so it's worth consideration when you shop. The rust bubbles are disappointing.

7 out of 8 found this review helpful.

4
Great new modern range! Posted by: from: Laredo, Tx on Great new modern, stainless steel, 5 burner range was incredible for the price! Had it for three months now, and has been working great. Easy to use, had to spend some time getting used to all the oven features but overall. Shopped around for some time until I came across this oven, it had all the features I was looking for, for the right price.

10 out of 10 found this review helpful.

1
Don't buy samsung Posted by: from: on The stainless steel around the control panel is made of inferior metal and rusted badly with in the first couple of weeks. Samsung refuses to adress the issue as they say it is cosmetic and not covered under warranty. I live in a mild climate and had not used any thing on the metal that would cause it to rust. I am very unhappy and will not be buying Samsung any more.

17 out of 24 found this review helpful.

1
Horrible experience Posted by: from: on Purchased this stove online on 11/29/15. It was delivered on 12/10/15. Defective. Four of the five burners did not ignite. Contacted Best Buy and they agreed to replace it with a brand new unit, to be delivered on 12/24/15. On 12/20/15 got an email that this was on back order with no delivery date available. I checked online, and the same stove was available for delivery starting 1/2/16, but now $300 more than I originally paid. I believe Best Buy filled orders at the higher price before they stood behind my original purchase. Still no set delivery date, even though they agreed to install for free. When all is resolved, I will have been waiting for Best Buy to provide me with a working unit for over 40 days from the date of the original purchase. So much for my holiday season...

6 out of 8 found this review helpful.

5
It's all that I would want in a gas range and more Posted by: from: Atlanta, GA on This is my second Samsung kitchen appliance and it meets all my expectations. It was easy to operate and fits perfectly in my kitchen. The down side of this appliance is that the chrome is hard to keep smudge free.Otherwise, I give it five stars for an excellent product.

10 out of 10 found this review helpful.

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