Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
Measure Twice, Deliver Once Learn how to measure your space and check connections for a new washer and dryer. Watch the video ›
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My first front-loaders
Posted by: thetoddshow from: on
This is my first front-loading machine, and I chose Samsung because they are highly rated by both Consumer Reports (this particular model didn't rate highest, but still faired better than the standard brands like Kenmore) and by customers who have posted ratings online. I bought the washer and dryer, and I splurged on the storage bins that raise them up (although I DO NOT recommend the storage, there isn't anything that I use that actually fits under them - complete waste of money).
-Musical start/stop (cheeky, but it's cute)
-Quieter than I expected
-Power button, Start button
-Amazingly brilliant with fabric softener (clothes smell better than with the downy ball)
-Allows for powdered detergent, recommends liquid
-Ease of controls and understanding how to make changes
-Water temp options
-Easily add an additional spin or rinse cycle
-My clothes smell clean
-Ability to turn off the musical sounds the unit makes
-YOU MUST let the washer dry after use, before you close the door or it will mildew (I have been washing towels last and wiping up an extra water before dropping them into the dryer)
-WAY bigger than expected, don't fit into my standard laundry closet
-Storage bins hold nothing practical under the washer
-heavily soiled whites didn't get as clean as I'd like in one wash cycle
-End of cycle song is a little longer than I need it to be (but silencing the music is easy)
Overall, I am not completely sold on front-load washers being more efficient or better in any way except my clothes smell so much better. I do like these, and if I have any experiences of note, I'll update my rating. Best Buy usually has a killer sale on these (I paid $599, then they had them on sale for $579), and I got a price match on a competitor price - which is why I really love Best Buy.
39 out of 42 found this review helpful.
All the necessities
Posted by: NavinRJohnson from: Rowlett, TX on
This model does an excellent job cleaning clothes and is very easy to use. Even though it may seem to have a much smaller feature list than the more expensive models, it has many cycles and works well. I noticed a huge improvement in the cleanliness of my clothes. It also seems to do a great job spin drying them as they clothes feel nearly dry when I remove them. The capacity is quite good too.
33 out of 36 found this review helpful.
started leaking on third wash cycle !!!
Posted by: RickS from: Bowie, MD on
Looks Great; worked great first two cycles then water started to come out the bottom. I have been getting the run around from Best Buy and then Samsung for two weeks. Best Buy passes it off to Samsung for factory warranty. Samsung warranties handled out of CA ... they forwarded it to local repair guys. There is a 2-3 week wait on appointments. I guess they don't make money on warranty work. I have spent at least 3 hours on the phone trying to get this problem resolved. I am calling Best Buy now to see if I can return the washer ... if I can't I will never buy from Best Buy again and I will never buy a Samsung anything ever again. It has been a royal pain in the butt.
43 out of 50 found this review helpful.
An outstanding upgrade over older dated washer
Posted by: Jeff63 from: Bellflower, Ca on
Recently purchased this washing machine to upgrade an older top loading machine. After doing research and comparing energy and water usage, the front loader seemed like a no-brainer. There are only 2 companies out there currently offering a 10-year warranty on the direct drive motor & Samsung is one of them. We've had this washer for a little over a week and it is quiet and working great; our clothes are cleaner than they have been in a long time. Features are easy to use. I'd highly recommend this washer to anyone.
21 out of 22 found this review helpful.
ASK FOR THE SHIPPING BOLTS!!
Posted by: sharingmyexperience from: Eau Claire, WI on
Important fact to know about front load washers is that you need shipping bolts in order to move them. I bought my washer at Best Buy and the technicians did not leave the bolts with me. After calling to get my bolts when recently moving I was told they were stapled to my receipt... Look up and see what one of the shipping bolts looks like. I had to go out an buy new bolts myself as customer service at Best Buy "had no way to help me" and they are FAR to huge to simply staple to a receipt. Be sure to ask for them or you run the risk of damage to your washer if you ever need to move it.
44 out of 55 found this review helpful.
Easy Peasy washer
Posted by: Ginger from: Orlando, Fl on
This is our first front-loader. I was amazed at how quiet it is and literally no vibration whatsoever. I have washed everything under the sun i.e.: comforter, blankets, throw rugs, towels and clothes. Everything came out very clean, (cleaner then top loader I just replaced) Definite water saver and yes I was skeptical of less water = clean clothes. But again cleaner then I have seen in awhile.
The only thing I can think of to say negatively is that it has a slight "new mechanical" odor which I am sure will go away with usage and sometimes the detergent section has about 1/2 cup of water that doesn't drain out. But again that could just be me doing something wrong! Either way its not a big deal compared to the great things it does do!!! Best Buy ever! (no pun intended)
25 out of 30 found this review helpful.
Beautiful but needs maintenance
Posted by: ctap from: Houston, TX on
Our first front loader. Learned (after getting it) that you have to drain the catch tub periodically. And there is a filter to clean. Also, if you leave the front door closed, you will end up with mold around the gasket. I was not willing to perform the maintenance items. I want to throw the clothes in, put soap in, start the washer, and come back later.
Ended up exchanging for LG WT1101CW top loader and much happier now. .
29 out of 36 found this review helpful.
Works max 2 years
Posted by: AnLe from: on
The washer worked OK but now it displays a faulty message, and it's not possible to start the test program. It does not wash, rinse or spin. Look at the reviews on" consumer affairs" before buying. The reviews here from buyers who has used their machine for a few times are still in the blue.
16 out of 17 found this review helpful.
great washing machine
Posted by: scotto from: Gwinn, MI on
great washing machine for the money, controls are easy to use, musical tones tell you you're laundry is done, lock feature prevents opening during use, great machine so far
14 out of 15 found this review helpful.
Great washer for first time homebuyer
Posted by: thesilvercord from: Dallas, TX on
Great washing machine for a first time home owner. Works really well and is very quiet. It looks sleek and has modern features. You can supposedly use your iPhone with it (I have yet to do that). It cleans clothes well and we haven't had a single issue with it. My wife loves it and it's a great addition to our home. We have the matching dryer, which is also awesome, and have them stacked. We bought it while it was on sale. Definitely a great purchase!