Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Front-Loading Washer - Onyx

Samsung 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Front-Loading Washer: With 5.6 cubic feet and SuperSpeed technology, this front-loading washer can power through your family's bedding, piles of towels and baskets of dirty clothes. Take care of large loads quickly, and then let the washer take care of itself with self-cleaning technology and the Smart Care app from Samsung.

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Overview

Best Buy Customer Reviews

5
Very quiet Posted by: from: on The most quiet and intelligent washer I've ever owned. Great for huge loads and very energy and water efficient

0 out of 0 found this review helpful.

5
This is a great machine Posted by: from: on We have a pool @ our home and six bathrooms and many guests. So there are a lot of towels to wash and dry. You can do a complete load from wash to dry(we have the matching dryer) in less than 29 minutes. Comes in handy when your best bud's little man decides to get into the pool fully clothed shoes and all. In 45 minutes even his shoes were washed and dried(a little rack insert fits into the dryer just for drying shoes). I love the washing machine but I may not have given it five stars if I only owned it and not the matching dryer. This machine sings a little song just to let you know it is complete, Which is very cool. There are Many different settings to wash your articles of laundry, from delicate undies to your favorite bulkier blanket. Each and every time The washer also knows the size of dirty clothes that you load inside, and It Uses the correct amount of water(very little). I have owned a high efficiency(He) in the past, which normally ripped everything up ne left most items dirty. This one does the job great without leaving dirty spots, extra soap on clothes or ripping up my favorite shirt or jeans. I might just be on a Samsung kick as of late, but they are putting out smart and great products! This machine is a great buy, but I do suggest for the best experience Please do yourself a favor and buy the matching pair, (washing machine and dryer)although I did opt out for the pedestal.

0 out of 0 found this review helpful.

5
Samsung high capacity steam washer Posted by: from: on I am very happy with this washer. I read Consumers Reports and this was their top rated front loader. It hold a lot of laundry at a time. Clothes come out clean. An advantage of a front load machine is that the clothes are not all twisted together like many top loading machines. This washer probably has more settings than I truly need. I have not tried the steam. This washer has a self-clean feature which is a really good feature to have. If you never had a front loader before, one issue is that they can get mold. The solution to this is to wipe the door opening after use and keep the door open to dry out the inside after use. And use the self-clean feature. This washer is very quiet and stable...not a lot of shaking.

0 out of 0 found this review helpful.

5
Amazing washer Posted by: from: on I absolutely love my washer. Instead of doing 8 loads a week I do 2 maybe 3. I definitely recommend

0 out of 0 found this review helpful.

4
Great washer Posted by: from: on Great washer has options for everything but little loud was thinking it would be quitter.

0 out of 0 found this review helpful.

5
Excellent gas washer Posted by: from: on Beautiful black stainless, huge drum, steam wash setting my favorite, Both washer & dryer plays a tune when done.

0 out of 0 found this review helpful.

1
Break Down!!!!! Posted by: from: on After having this washer for 14 months it stopped working. Called Samsung and got the run around because it was out of warranty. Received an email they said I needed to use a local repair (by the way most repairmen hate to work on them and get a lot of calls). Called them again to question them why and they wanted to see a receipt which I scanned and emailed. They said it could not be fixed (with no explanation) and the more I pressed them the more rude they became. Bottom line they said I would get a full refund. And it is not about the refund it is about the inconvenience, phone calls and waiting for their emails to process the refund.Prior to this washer had a Maytag for 16 years with no house calls will go back to them. Prior to this machine breaking down it was a great washing unit while it lasted. So you make the call. Good luck.

0 out of 1 found this review helpful.

1
Great concept poor execution Posted by: from: on I researched and researched before purchasing this washer. Was ecstatic to be able to wash my king sized comforters and have to cram them in. Once delivered I couldn't wait to wash my clothes since I had been without a washer for a little over a week. Put the clothes in ran it on permanent press like I always wash clothes, cycle ends I go to get the clothes out and they are smelly still. My son is pre-pubescent, and is going through a stinky phase. So I rewashed the clothes on normal and a heavy soil setting, the wash finishes go to get the clothes out and they still smell. Run it on heavy soil setting, on hot, and extra heavy soil, and again still stinky, I've never had a problem like this before when washing clothes, so after the fourth go round I called Samsung, and the customer service representative who barely spoke English told me it wasn't the washing machine, I obviously don't know how to do laundry. Well the clothes were decent after the sixth load, not great. Called Best Buy who was awesome about it and they asked me what I wanted to do, so they picked it up and I got an LG 5.2 cu ft washer that wow amazing one time on permanent press and my clothes were clean! Granted all products can be faulty, but between the defective machine and the Samsung customer service rep, I would not purchase another Samsung appliance again. This is my my opinion and experience for what it's worth. Do your research and make your own informed decision before making any purchases or you could end up like I did.

0 out of 0 found this review helpful.

5
Huge machine cuts down # of loads! Posted by: from: Uniontown, OH on We were not planning on replacing our existing Samsung washer but when our dryer broke we bought the Samsung dryer and this washer and we could not be more happy with the purchase!

0 out of 0 found this review helpful.

5
big washer for a big family Posted by: from: on its really big washer for my family of 9 big and wonderfull washer

0 out of 0 found this review helpful.

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