Samsung SmartThings Hub: Use your compatible smartphone as a remote for your home's smart thermostat, locks, lights and other smart devices when you download the SmartThings app and connect to this hub, which offers up to 100' range to reach smart devices throughout your home. A battery backup provides peace of mind.
Broad support for many devices, but not deep
Posted by: dourip from: on
I purchased because of the broad support for many devices and formats, but I had to return it because it didn't fully support all the options for my Schlage Connect locks (specifcally custom user codes).
Make sure you check the vendor's website for device compatibility before you buy.
8 out of 10 found this review helpful.
Posted by: Fouman55 from: Glen Allen, VA on
Used to have home automation through my security provider, but discontinued due to cost and constant issues with reliability. All the home automation equipment I had was zwave, so I started looking at various controllers available that could use them. After a lot of research I decided to purchase the Smarthub, and man am I happy. The equipment learned in easily and it all works flawlessly. The Smarthub also got rid of the long delays between sending a command and having the device react. With the Smarthub commands take effect immediately. Currently I have 5 lights and 2 thermostats on the Smarthub and will be adding more soon. Great product!
5 out of 5 found this review helpful.
Glad I bought it - technology still a bit immature
Posted by: Rusty from: on
I have worked with a number of home automation devices and I find this hub to be as promised relative to supporting a wide range of devices. So I have no regrets in that regard. I have had issues with this hub from the standpoint of working consistently when accessing from my smartphone across my WiFi LAN as compared to accessing from my cellular data network (i.e. WiFi turned off). I have generally received various networking errors when configuring new devices utilizing WiFi from my phone/app and the app seems to work more consistently when I turn WiFi off on my phone and access via cellular data. Not sure why this is but I notice Samsung just issued a new firmware update as of two days ago (4/21/2016) so perhaps this will help. Overall, I find the home automation technology to still be a bit immature in that some devices work better than others and I've run into a fair number of hardware reliability issues at the device level - not related to this hub. But sometimes I find the issues could easily be falsely attributed to the hub by the device manufacturers so be wary when a device maker suggests the issue is with your hub - I have generally found that to not be true - most of my issues have been on the device side of the equation. I don't expect telephone support from any large organizations (like Samsung) but I have emailed Samsung support (firstname.lastname@example.org) and found their support to be responsive and helpful. I have had issues with the Smartthings software/app not being fully mature - for example, the dashboard alerts couldn't be removed/cleaned up so Samsung support had to do that for me from their backend - but they did that readily with an email request. The whole home automation market is still a bit immature as the technology is just past that "early adopter" stage with regard to reliability and consistency. But it does work largely as advertised and I have enjoyed working and experimenting with various devices. In my case, I have both Zigbee and Z-wave devices deployed and have pretty good luck with both using this hub.
6 out of 7 found this review helpful.
I installed the SmartThings hub
Posted by: Kenny from: on
I installed the SmartThings hub to control a Schlage FE599NX Z-Wave lock. Installation was easy, after I selected the model number of the lock from my mobile ap. I've since added a light dimmer to my home theater. I chose the SmartThings hub because it did not require a monthly fee to use, like several other hubs do.
7 out of 9 found this review helpful.
Tried it, but not for me...
Posted by: azkevman from: on
I am just getting into Home Automation and decided to try out both the SmartThings hub as well as the Wink hub. I personally found the Wink hub and app to be more user friendly, and more of the devices I already owned can connect to WInk and not to SmartThings (i.e. Chamberlain MyQ and Emerson Sensi thermostat.). After a few days trying both systems independently, I chose to stay with Wink, and returned the SmartThings hub. While SmartThings seemed to work well with other SmartThing devices and sensors, it felt like alot of things required finding community developed code that may or may not work the way I wanted.
4 out of 5 found this review helpful.
Posted by: redluong from: st. louis, mo on
Software isn't really clear nor easy to use. Seems like a collection of fragmented technologies thrown together.
4 out of 5 found this review helpful.
Worthy Addition to Hub Collection
Posted by: gadgetguy11 from: Lexington, KY on
I purchased the SmartThings Hub in order to integrate control of all devices through one app & hopefully eliminate several hubs. Unfortunately, many of my devices are not recognized by the SmartThings Hub: BAS Haiku Connected Fans & Lights, Baldwin exterior locks, vintage Z-Wave switches, iDevices, just to name a few.
This Hub works well & performs as claimed. You should simply be aware that there are many devices which it cannot recognize or control. It is well built & is an attractive hub. I added it to my "Hub Collection", as shown in photo & recommend it for your hub collection.
2 out of 2 found this review helpful.
Posted by: Wasty from: Easton, MD on
Been able to connect various things like my garage, doors lights thermostat to my phone through this hub had not only saved me money, but been a life saver.
1 out of 1 found this review helpful.
Love the Smartthings Hub!
Posted by: Dannlh from: Appleton WI on
I bought this to replace my Vera hub. It was such a pain to configure and maintain! I've used several platforms over the years and I was skeptical that this would be any better, but WOW was I surprised! It was incredibly easy to set up and pair with all of my existing devices. Even the non-smartthings devices including a Trane thermostat, a Schlage door lock, an Iris garage door controller and an Aeon labs energy meter that I use to tell me when the washer and dryer are done!
There is a robust developer environment with people making device handlers for all kinds of third-party hardware. And to top it off scripting events is so easy my 10 year old daughter can do it! To load custom device handler code for some third-party hardware, you need to be a little bit technically savvy. e.g. know where to find the code, where to put it and how to cut and paste! On the other hand there are so many things that are off-the-shelf compatible you may never need to do that.
Hats off to Samsung and the Smartthings hub team! Not only would I recommend this to my friends, but I'm telling all my friends who are into or looking at home automation to get one!
(Did I mention that I talk to it with my Amazon Alexa?)
1 out of 1 found this review helpful.
Great at 1st
Posted by: drholt from: on
Great at 1st, the longer I've had it the more annoying it has been. I started adding multiple items, but some just won't pair, some will pair but I can't control, and others will pair and I can control, but eventually stop working. My daughter loves the electronic door lock and it is pair but we have never been able to control it. For the camera's and thermosat, we use the associated device apps, since they would never pair. The 13 associated cree lights work most of the time, but eventually get stuck in a loop and either stay on or stay off regarless of what the program calls for. At any giving time, I will have 1-4 lights that won't follow program. I delete them and add them back and they will work for awhile untill some other light stops working. Once all the bulbs die, they will not be replaced and the hub will find it's proper home in the garbage. I believe most reviews were by folks who recently purchased the hub. I would have given a good review as well and did initially recommend to friends, but since them I have grown tried by the constant glitches. Be prepared to have to immerse yourself in the smartthings community searching for solutions that never truely get fixed.