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Geek Squad Tech Support

Save $100 on Geek Squad® Tech Support

Buy a tablet, iPad®, laptop or desktop and get a one-year membership for only $99.99.

Get Tech Support

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Walk Out Working™
Get setup of e-mail, apps, social networking, data transfer and more with purchase of any tablet or mobile phone.
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  • Model: GS-D-EM-TS
  • SKU: 3650594
Call in an Agent when you're having issues accessing and properly utilizing your email software
  4.0  (3 Reviews)
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Rating Breakdown

34%
(1 Review)
33%
(1 Review)
33%
(1 Review)
0%
(0 Reviews)
0%
(0 Reviews)
Value for Price:
3.3
Agent Expertise:
4.3
Friendliness of Agent(s):
5
Timeliness:
4.3
Thoroughness:
4.3
  • Model: GS-D-SW-TS
  • SKU: 3650585
Turn to Geek Squad when the software you rely on is not performing as it should
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  • Model: GS-D-SW-INTALL-SETUP
  • SKU: 3652556
Turn to a Geek Squad Agent to remotely connect to your PC and perform a smooth installation and configuration of three software programs of your choice.
  3.7  (3 Reviews)
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Rating Breakdown

67%
(2 Reviews)
0%
(0 Reviews)
0%
(0 Reviews)
0%
(0 Reviews)
33%
(1 Review)
Value for Price:
3.7
Agent Expertise:
3.7
Friendliness of Agent(s):
3.7
Timeliness:
3.7
Thoroughness:
3.7
  • Model: GS D VS REMOVAL
  • SKU: 3650558
If your computer is suffering from a nasty virus infection or spyware invasion, chances are Geek Squad has a cure for it. As long as you have a high-speed Internet connection, an Agent can make your computer healthy again.
  1.0  (3 Reviews)
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Rating Breakdown

0%
(0 Reviews)
0%
(0 Reviews)
0%
(0 Reviews)
0%
(0 Reviews)
100%
(3 Reviews)
Value for Price:
1
Agent Expertise:
1.5
Friendliness of Agent(s):
4.5
Timeliness:
1.5
Thoroughness:
2
  • Model: D IPOD/MP3
  • SKU: 3721726
If music makes you happy, MP3 players will make you ecstatic. Geek Squad can help you do so much more with your iPod or MP3 player than you ever expected. Learn how to manage your music, photos and videos. Copy files to your device and get answers to all your questions. A Geek Squad Agent will work with you remotely. All you need is a high-speed Internet connection and you're ready to rock.
Price Match Guarantee

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Some exclusions apply. See the list of Designated Major Online Retailers and full details.

$49.99
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  • Model: D CAM/CAMC
  • SKU: 3721708
When you need help with setting up and learning the basics of your new camera or camcorder, rely on the expertise of Geek Squad to get you started capturing special moments. A Geek Squad Agent will remotely connect to your computer at your convenience, 24 hours a day, seven days a week and spend approximately 60 minutes installing software and teaching you how to get the most of your new camera or camcorder. Please note that this offer does NOT include DSLR cameras at this time.
Price Match Guarantee

Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.

Here's how:
  • If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
  • On qualifying products, Best Buy will then verify the current price to complete the price match.

Some exclusions apply. See the list of Designated Major Online Retailers and full details.

$29.99
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  • Model: CONNECTED DEVICE SUPPORT
  • SKU: 9427117
Let a Geek Squad Agent quickly set up and configure your new wireless device — and even give you advice on how to keep it working smoothly going forward.
You may compare up to four items at a time.

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You may compare up to four items at a time.

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Rating Breakdown

57%
(2,035 Reviews)
23%
(783 Reviews)
7%
(234 Reviews)
4%
(122 Reviews)
9%
(298 Reviews)
Value for Price:
4
Agent Expertise:
4.2
Friendliness of Agent(s):
4.4
Timeliness:
4.1
Thoroughness:
4.1
  • Model: GSRF-E45-B4200
  • SKU: 9934183
Only at Best Buy
  • Blue Label™
  • Windows 8.1 64-bit
  • Technical details: 4th Gen Intel® Core™ i5 processor; 14" display; 6GB memory; 750GB hard drive
  • Refurbished

    Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

    $429.99
    Save $170 (New $599.99)
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    Rating Breakdown

    64%
    (16 Reviews)
    16%
    (4 Reviews)
    8%
    (2 Reviews)
    0%
    (0 Reviews)
    12%
    (3 Reviews)
    • Model: GCRF SM-T230NZWAXAR
    • SKU: 6660111
    • 7" touch screen with 1280 x 800 resolution
    • Android 4.4 KitKat operating system
    • 8GB storage capacity
    • Quad-core processor
    • Built-in Wi-Fi
    • Bluetooth 4.0 technology
    Refurbished

    Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

    $139.99
    Save $60 (New $199.99)
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    Rating Breakdown

    65%
    (11 Reviews)
    35%
    (6 Reviews)
    0%
    (0 Reviews)
    0%
    (0 Reviews)
    0%
    (0 Reviews)
    • Model: GCRF SM-T330NYKAXAR
    • SKU: 6662119
    • 8" touch screen with 1280 x 800 resolution
    • Android 4.4 KitKat operating system
    • 16GB storage capacity
    • Quad-core processor
    • Built-in Wi-Fi
    • Bluetooth 4.0 technology
    Refurbished

    Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

    $179.99
    Save $70 (New $249.99)
    You may compare up to four items at a time.

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    Rating Breakdown

    72%
    (19 Reviews)
    12%
    (3 Reviews)
    4%
    (1 Review)
    4%
    (1 Review)
    8%
    (2 Reviews)
    • Model: GCRF SM-T230NYKAXAR
    • SKU: 6661101
    • 7" touch screen with 1280 x 800 resolution
    • Android 4.4 KitKat operating system
    • 8GB storage capacity
    • Quad-core processor
    • Built-in Wi-Fi
    • Bluetooth 4.0 technology
    Refurbished

    Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

    $139.99
    Save $60 (New $199.99)
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    Rating Breakdown

    61%
    (13 Reviews)
    24%
    (5 Reviews)
    0%
    (0 Reviews)
    5%
    (1 Review)
    10%
    (2 Reviews)
    Ease of Use:
    4
    Features:
    4
    Screen Quality:
    4
    Value for Price:
    4
    • Model: GCRF- YOGA 2 PRO -59418309
    • SKU: 7017037
    Only at Best Buy
    • Blue Label™
    • Windows 8 64-bit
    • Technical details: 4th Gen Intel® Core™ i7 processor; 13.3" Quad HD+ display with 3200 x 1800 resolution; 8GB memory; 256GB solid state drive
    • Note: DVD/CD drive not included
    Refurbished

    Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

    $749.99
    Save $450 (New $1,199.99)
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    Rating Breakdown

    32%
    (9 Reviews)
    39%
    (11 Reviews)
    7%
    (2 Reviews)
    4%
    (1 Review)
    18%
    (5 Reviews)
    Value for Price:
    3
    Display:
    5
    Performance:
    5
    Convenience:
    5
    • Model: GS-D-PTR-SETUP
    • SKU: 3653033
    Let a Geek Squad Agent quickly set up and configure your new printer — and even give you advice on how to keep it working smoothly going forward.
      4.7  (3 Reviews)
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    Rating Breakdown

    67%
    (2 Reviews)
    33%
    (1 Review)
    0%
    (0 Reviews)
    0%
    (0 Reviews)
    0%
    (0 Reviews)
    Value for Price:
    4
    Agent Expertise:
    4.5
    Friendliness of Agent(s):
    4
    Timeliness:
    4.5
    Thoroughness:
    4.5
    • Model: GSRF-L0Q40UA#ABA
    • SKU: 8595039
  • Windows 8.1 64-bit
  • Technical details: 5th Gen Intel® Core™ i7 processor; 15.6" display; 6GB memory; 750GB hard drive
  • Special features: HDMI output
  •   2.0  (1 Review)
    Refurbished

    Refurbished products are repaired and restored to a like-new state. They are verified to work properly and include all parts and accessories (original or comparable substitutes). All refurbished products sold by Best Buy also include a warranty, and Best Buy's Return & Exchange Promise applies.

    $479.99
    Save $200 (New $679.99)
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    Rating Breakdown

    0%
    (0 Reviews)
    0%
    (0 Reviews)
    0%
    (0 Reviews)
    100%
    (1 Review)
    0%
    (0 Reviews)