Home & Business Delivery

Some items may require scheduled delivery to your home or business due to their size and weight. These items include TVs 40" or larger, major appliances and furniture. During checkout, you can schedule a date to receive your delivery item(s).The cost for delivery is the same online and in stores.

At the time of delivery, we will remove and recycle old item(s) for free. This is done on a one-for-one basis. For example, if you are having a new refrigerator delivered, we will remove one refrigerator from your home and recycle it.

Delivery timeframes will be communicated the day before the scheduled delivery. Timeframes will be in 2-hour time windows. We are unable to accommodate specific delivery times within these delivery windows. Please make sure an adult (age 18 or older) is home to sign for the delivery of your item(s).

Additional charges, fees and expenses may apply to provide services beyond 25 miles from the store location where you placed your order for installation services.

If your order includes additional products that do not require delivery, they will be shipped separately.

PLEASE NOTE: For Fitness Equipment purchases, we are only able to provide delivery to the threshold of your residence. No unpacking or setup is included.

You may cancel your delivery order any time prior to the day of scheduled delivery. Call 1-888-BEST BUY (1-888-237-8289).

Services Included

Our delivery service includes delivery into the room of your choice. We will unpack the item and, if requested, dispose of the packaging. For an additional cost, we can install home entertainment components, appliances, mobile electronics and computer upgrades.

Scheduling a Delivery

To schedule a delivery online, follow these steps during checkout:
  1. Verify your delivery address.
  2. Select the day you would like your item delivered.

We'll call you the day before your scheduled delivery to confirm the appointment. You can also schedule, reschedule and cancel deliveries by calling 1-888-BEST BUY (1-888-237-8289).

Preparing Your Home

Before the delivery team arrives, please clear a pathway to the room where you want the item delivered. The pathway should be clear of all obstacles and have at least a 1/2-inch clearance on all sides. Ensure that an adult age 18 or order is home to sign for the delivery.

Special Order Delivery

Best Buy offers an extended selection of products not sold in stores but available for special order online. You'll know if it's a special order product if the Add to Cart button is replaced with a Special Order button. Some special orders require home delivery.

Special-order home delivery differs from regular home delivery in these ways:

Delivery Restrictions