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Shark - Rotator Professional Lift-Away HEPA Bagless 3-in-1 Upright Vacuum - Red

Shark Rotator Professional Lift-Away Upright Vacuum Cleaner: Finish vacuuming chores more quickly and easily with this 3-in-1 upright vacuum cleaner that gives you more convenient ways to clean.

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Shark - Rotator Professional Lift-Away HEPA Bagless 3-in-1 Upright Vacuum - Red - Larger Front
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Best Buy Customer Reviews

2 years before first problem, but great warranty Posted by: from: on We've had this vacuum for 2 years and just encountered our first problem. This has been perfect for our family (6 kids and 2 dogs) and has cleaned up well in every circumstance, from kids crumbs everywhere to dog hair. The attachments make it nice too--helpful for getting into corners, under furniture and cleaning stairs. The base removes and re-attaches easily as well turning it from upright to canister. So, our problem. All was well until the power roller brush quit working. I took apart the base to clean it, make sure all was connected, and the belt was in tact. No issues, just not working. Called customer service and talked to someone from the US--big plus for me and very helpful. And within 10 minutes of walking through the problem (which they have to do, but felt like the IT guy at the office asking if I "restarted" yet), and collecting info they came through. New base in the mail, return label emailed. All I have to do is send the base off and wait for the new one. Very pleased with a company that backs their warranty and makes it easy to use at the same time. Would highly recommend!

3 out of 3 found this review helpful.

Lasted 4 months! Posted by: from: on I would not recommend this product to anyone because even with a 5 year warranty you have to pay for shipping and handling of a defective item! This will at least cost you 40.00+. And good luck getting any supervisor on the phone while trying to contact a shark representative. They will refuse you and give u a million excuses including they are in a meeting, unable to talk to you for whatever reason. Spent over an hour on the phone with 10 different representatives who refuse to give their supervisor. I will never buy a shark product again!

7 out of 7 found this review helpful.

Horrible Customer Service Posted by: from: on This is a great vacuum supposedly with a 5 year warrenty. It broke after 2 months. I called Shark, was told they'd replace it. They sent an entirely different (cheaper) model which I didn't want. I told them this, they said, 'it's in the warrenty; we can replace it with a similar vacuum if the first one isn't made anymore'. I told them this isn't the one I bought, it doesn't have the features I need. The new and improved replacement model for the one I bought does but is more expensive. They said 'too bad thats all we can do'. Their vacuums are great, their customer service and warrenty are totally worthless. I brought it back to the Costco where I bought it - they had more in stock and replaced it. Even tho I love the vacuum I will never deal with this company or buy a Shark again. They have no integrity.

29 out of 31 found this review helpful.

Wow...I didn't know how bad my last vacuum was Posted by: from: on I had a D-brand vacuum that everyone loves. When I purchased this Shark based on a coworker's recommendation I was blown away by how much it picked up where I had just vacuumed. This really picks up a lot. It is very versatile with multiple ways to disconnect the extension section and I like the buttons for activating the brush and vacuum power. The switches are much better than the other brand. Depending on where you buy this, you get different accessories. This one comes with everything but the under-appliance wand as far as I can tell. If you need a vacuum, this is the best one I have used to date.

2 out of 2 found this review helpful.

Best One Yet Posted by: from: Yuma,Az on This is another stellar Shark. This seems to be their best one. They are rated the highest in the industry for a reason. Great suction. Easy to dump and clean. The canister latches are strong. The bucket holds a lot. Easy to maneuver. The attachments work good. The nozzle brush roller seem lightweight but very durable. Great suction. Pet hair no problem. There were issues with other models on the bucket latches and nozzle brush roller but it seems fine. Long cord. Easy to clean filters.

43 out of 43 found this review helpful.

LOVE IT Posted by: from: leesburg va on Never thought I would get excited about a vacuum. however the sales person that was helping me with my stove was telling me about it. I didn't think much at first, but then my dyson needed to go into the shop so I figured if I didn't like it I could return it so what's to loose. Much to my surprise, Hubby really liked it so I tried it and I do like it. only downfall is when using the hose portion the vacuum will fall over so pay attention. Otherwise it is GREAT

2 out of 2 found this review helpful.

Excellent Vacuum Posted by: from: on Bought a $450 Dyson Animal Vacuum that was declared to be the best out there. After only using it a few times, the functionally started to decline! After reviewing the online ratings for the Shark, this vacuum has exceeded all expectations! Will definitely recommend to family & friends! #teamshark

2 out of 2 found this review helpful.

"One of the best vacuum cleaners" Posted by: from: Maryland on I had bought this vacuum cleaner for my mother. She absolutely loves it. Out of the box assembly was pretty straight forward. She was a little confused at first but once I showed her she has no issue with it anymore. For the price versus other vacuums this one is by far exceeding our expectations, with phenomenal performance, attachments for about any situation, easy cleanup or emptying the canister, and the ability to disconnect the floor cleaner and carry around the canister with you. The allergen filters are all easily accessible for cleaning. On top of that it is very lightweight and versatile. All of it is backed by a 5 year guarantee from the manufacturer. If you don't mind spending a little more for a vacuum cleaner than most of your streamline ones I would highly recommend this product.

12 out of 12 found this review helpful.

Great Value Posted by: from: on My wife and I wanted a vacuum that had functional attachments, and were easy to clean should they get jammed up with debris. I love that there is no longer a bag that needs to be replaced, just empty the canister. The only downside is it's weight, it's a little on the heavy side. All-in-all, it's a pretty good machine for the price.

2 out of 2 found this review helpful.

Great functional vacuum Posted by: from: Iowa on Have had this for about a month now. Works well - picks up dirt from carpet or bare floors equally well. The ability to have a canister vacuum was a deciding factor in our purchase as we need an upright for floors and something that doesn't tip easily when cleaning windows high up in an A-frame home. The lift-away section does pretty well on carpeted stairs. It is quieter than all other uprights we have had but it is still a vacuum so it makes noise. It just doesn't freak out the cats like the regular vacuums. The dust/dirt collector is very easy to empty. Would buy this again or recommend to anyone.

3 out of 3 found this review helpful.

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