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Yes, junk, but here's the wire info
Posted by: from: Overland Park, KS on
Wow horrible product. The instructions were photocopied by a homeless guy and his dog.
If you want the pin-out, it's:
Black is smooth, White is ribbed, green is middle.
Look at the sides of the cable. One side is smooth, the other is very slightly ribbed.
Of course, ground is the middle.
I went to Home Depot and bought a new cable just like the one that came with this kit but it had intelligent instructions.
In a three-prong wall outlet, the left socket is white (neutral), the right socket is black (live), and the bottom socket is green (ground).
Hope this helps with such a bad product!
If you want to double-check, I recommend a voltmeter.
37 out of 41 found this review helpful.
Posted by: robominder from: Dayton on
Two things first:
1) I would have used no stars if that were allowed
2) I am very happy with the dishwasher
I purchased a dishwasher through Best Buy when they were offering installation for $19.99. Normally, I would have opted to install it myself, but for the price I decided to save some time and aggravation by having it installed. I was wrong on both counts, but that is another story...
The Kit in question was added to my purchase and I was told that it was required in order to have the installation done professionally. Between purchase and delivery, I looked at other reviews of this Kit and discovered many other users who were disgruntled over the price of this item and the fact that it is a mandatory purchase in order to have the installation done. I also discovered (thankfully) that several others had discovered during their installation that this Kit (which is supposed to provide everything needed) did not in fact include some items that THEY needed, and so they were forced to pay an additional amount charged by the installers. Some reported that the installers did not actually use any of the parts of this Kit in their installation, but they still were charged for it.
My old dishwasher was installed using flexible copper pipe which was still in excellent condition, but the installer claimed that he could not complete the new installation using this copper pipe- he had to cut off the pipe, install an adapter, and use a flexible braided hose to attach it to the dishwasher. The only problem was, the Kit did not include the adapter, and he wanted $30 to get the part and install it for me. When asked why he couldn't use the existing pipe, he claimed that using it would violate the warranty on the dishwasher. I am not a contractoror a plumber, but I am still trying to figure out how copper plumbing could void a warranty. Is the flexible copper plumbing outside the wall somehow different from the copper pipes inside my walls? Fortunately (sort of), the first installer was unable to complete the installation, so I had time to go to my local hardware store where I purchased the same adapter for less than $6. When the second installer showed up hours later, he could tell that I was upset about this whole fiasco, so he wisely volunteered to provide the adapter at no extra charge (otherwise, I would have insisted that he use the one I had purchased myself).
So, bottom line- I was required to buy this Kit for $30, and the only part used from it for my installation was a braided hose which I could have bought for less than $10. I also had to get a separate part which the makers of the Kit did not think was necessary to include. I have a hard time believing that there are so few installations using copper piping that this adapter is not usual.
I am very disappointed that Best Buy sells such an overpriced and unneeded accessory, and requires it to be purchased in order to supposedly validate a warranty. The only conclusion I can draw for his tactic is that they see this as an easy way to pad the bottom line.
In hindsight, I wish I had done the installation myself. I could find nothing in the manufacturer's instructions, or in Best Buy's warranty information which states that this Kit is required. I wonder- if I had installed it without using this Kit, would they really have not honored their warranty???
20 out of 20 found this review helpful.
Didn't Get the Job Done
Posted by: WillRuinYourDay from: Los Angeles, CA on
The Kit did not have the most important part a 1/2' to 3/8" right angle connector. Instead they included a 3/4 to 3/8 Garden hose connector. Best Buy does not supply the part and from what I've read the Best Buy contract installer charge and extra $50 for the part. Also, the Power Cord did not mark the black and white sides of the cord which I think is VERY important when connecting electricity. Bottom line is you can buy the 6' Waterline, use your old power cord and try to find the connector for a 1/3rd the cost and most importantly the huge disappointment of not getting your dishwasher installed. I give it 1 star as the waterline was OK,
18 out of 19 found this review helpful.
Not all parts included
Posted by: scubyblue from: Pleasanton, CA on
The kit claims to include all parts needed for a dishwasher installation. It did not include a drain hose clamp.
Also, the power cord wires are not color coded as the installation instruction claims.
9 out of 9 found this review helpful.
Missing vital parts
Posted by: nstocker from: phoenix on
This kit is missing one of the vital adapters to connect the hoses into common household water systems. Every kits sold at the big box stores has the adapter. this one doesn't - I had to make a trip to home depot to spend an extra $10 to resolve the problem.
7 out of 7 found this review helpful.
Wrong product for installation
Posted by: JediLodge from: Bay Area, CA on
Power cord was not color coded and could not be used without voiding the warranty. Samsung wants only color coded wiring plugs used. This unit has them all painted silver.
7 out of 7 found this review helpful.
NOT SO SMART!
Posted by: Hollythinks from: Gainesville, VA on
Of course you pay extra for this over the price of the DW. okay
BUT: installer nabbed me for an additional $40 to pay for a different hose!!!
SO: wanting to have the dumb thing installed, was forced to write a check to the plumbing co. installing. I think it was their way of collecting more $$ on the job. I reported this to BBuy= no answer or response!!!!
7 out of 7 found this review helpful.
Installation of Dishwasher (SKU 6681708)
Posted by: Jim3666 from: 92677 on
I was told I needed to buy their dishwasher kit for $29.99 (SKU 6681708) and that it contained the parts needed to install the dishwasher I purchased. In fact the package of parts (by Smart Choice) says on its front, "Includes Everything To Connect Your Dishwasher To Your Waterline And Power Source." However, when the installer arrived (installer was chosen by Best Buy), he wanted an additional $80 to install a new water valve, not because the valve was leaking, but because it and the hose provided in the kit were not matching sizes. The kit did contain fittings, but (according to the installer) it did not contain everything I would need. Even though the new valve can be purchased at any hardware store from $8 to $12, and can be installed in a matter of a few minutes, the installer (Optima Service Solution of Southern California) would not accept anything less than $80.
I would recommend you make sure which type of fitting you need before buying the type of kit.
6 out of 6 found this review helpful.
Line not long enough
Posted by: Dog3 from: Antelope, CA on
I did not buy a kit long enough to install my new dishwasher. My dishwasher is not next to my sink and the standard kit is only 6'. I needed a 12' water line. When the company came to install they wanted another $50 for the extra hose and installation. I called the installation company and was told they would send me a check for $25 but I have not seen it yet. I was to receive free installation and feel that even $25 is a little to much for a 6" water line.
7 out of 8 found this review helpful.
Posted by: TheBestAZ from: Phoenix on
Instructions refer to wires by color. Would help if wire was black, white and green - The cable is gray! One side is smooth, one striated (center is ground) but which is black, which is white? Tech support did not know it was a total waste of time. Went with source of all knowledge (aka Google) found the cure, and it work. But the instructions and tech support are worthless.
BTW – Salesman told me I had to purchase this kit to maintain the warranty on the dishwasher. Don’t believe it!