Whirlpool 11.0 Cu. Ft. Frost-Free Top-Freezer Refrigerator: Groceries stay chilled, accessible and organized with this Whirlpool refrigerator. The clear, glass shelves make it easy to spot food and clean up any spills.
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Ideal for small space and lots of storage space
Posted by: Lia47 from: on
The refrigerator is quiet, doesn't take up much space. I am able to comfortably store my perishables. Ideal for small kitchen and three household family. I love it.
25 out of 25 found this review helpful.
Bad Experience with Manufacturer
Posted by: CaliforniaW from: on
To start, I thought I purchased this from Best Buy. I was in the store but it seems that Best Buy has an agreement with a third party appliance retailer. They took the Best Buy gift card as part of the payment but I got no credit on the My Best Buy program. The retailer did not stand by the customer when the refrigerator did not work properly. They just passed me off to Whirlpool.
The refrigerator was over-cooling. Whirlpool sent the contracted repair person out. The repair person decided he needed parts and arranged to come again. On the second visit, the repair person replaced one part and broke three others. Problem not fixed. We had a dozen eggs that froze and broke. Called Whirlpool and explained the problem and asked they not send the same repair company. Second repair person decided to replace the same part as the first and replace the three things the first repair person broke. Called the repair company a few days later, I was informed the parts were not in yet. Called Whirlpool, they said they would expedite shipping. The repair company never called to reschedule. After a while we called them. They changed the part and replaced the other three parts. Problem not fixed. The repair person suggested we ask Whirlpool for a replacement. Called Whirlpool, they would not replace the refrigerator until the repair person declared the refrigerator unrepairable. Called the repair company and they said they sent a note to Whirlpool saying so. Called Whirlpool who said it was another department. Whirlpool told us they will review the claim and get back to us. Waited a week with nothing from Whirlpool. Called Whirlpool to inquire about the status of the claim, was informed the claim was rejected. Whirlpool said they would send the repair person out again and the repair person had to call Whirlpool engineering to discuss when on site. Whirlpool engineering’s suggestion was to turn freezer control to maximum cooling and the refrigerator section to minimum cooling. The freezer section got warmer and the refrigerator section was still freezing food. Called Whirlpool again, told them that the time off from work to deal with the service calls could have paid for a new refrigerator. They wanted the repair person to come out one more time. After five and a half months and six service calls, we got a replacement refrigerator.
The reason we bought the refrigerator to begin with was to replace an old refrigerator that need constant defrosting and this was the right size and we thought the brand was good. I do not plan to ever buy another Whirlpool branded product. One other thing, the freezer did not have a shelf included. It has the tracks to put one in but Whirlpool does not sell the shelf as an accessory.
28 out of 30 found this review helpful.
Great fridge very consistent
Posted by: Chrisrockmore from: on
I recently purchased the igloo 10.0 fridge which was a great price and worked well but ice sheets building up in fridge and coming home to it off the first wk or so made me feel iffy about the longevity of it so I returned it for this one. This fridge was close to double the price but it was well worth it, this fridge looks a lot better its wider and deeper and looks like an actual home fridge. It Got cold very fast and has had a perfect temperature the whole time. I guess you get what you pay for so I'm very happy with this fridge will recommend to anybody that shops for 2 ppl. Only thing I did not like is it did not come with a freezer rack so you kinda have to pile everything on top of each other don't know if mine just didn't come with one or if youre supposed to purchased that separate.
32 out of 36 found this review helpful.
Posted by: Prue from: on
The refrigerator was absolutely perfect. Great size for our laundry room. The delivery process was a debacle but ultimately it all worked out. The sales person in the store was very fast.
18 out of 19 found this review helpful.
For the spacially challenged
Posted by: paalli from: on
First of all Best Buy does not show the inside of this fridge on the website making it very inconvenient to search what the inside looked like. Unfortunately because of my size restrictions, this fridge was the only choice. Good Stuff: Compact, sleek looking, nice no-handle design, affordable very large crisper drawer, gallon door storage (lots of storage on door!). Bad stuff: No meat/cheese drawer, no shelf in the freezer. Also would have been a much better design because of the size to have the freezer on the bottom and fridge on the top. With all that says we are pretty happy with it!
15 out of 15 found this review helpful.
Perferct refrigerator for a small family
Posted by: Alicia from: on
I am loving my new refrigerator! Its a tiny bit small if you have a large family but for my family it's perfect. Whirlpool have top of the line refrigerators and best buy has great prices. I couldn't be any happier!
16 out of 17 found this review helpful.
door design not so good.
Posted by: roninseattle from: on
To make room for giant soda bottles in the door they have created a super thick door but kept the same old hinges. This means the door need a good two inches to the hinge side to open! If you have that, great, it's an ok 'frig, but if you want this ti fit in a tight space be careful.
In the future I will the bottom freezer 'frig made by Danby. It needs next to know extra spcae
16 out of 18 found this review helpful.
tiny fridge big space
Posted by: solomix from: on
When a fridge quits you lose a lot, i looked at used fridges in the area, but I didn't want to take a chance on failure six months later. This fridge is very spacious and decently built.
15 out of 17 found this review helpful.
Great size for a small kitchen and family
Posted by: MrZimmerman from: on
Refrigerator freezes and cools food evenly. Set it and forget it.
10 out of 10 found this review helpful.
Great for small spaces
Posted by: Rhenda from: on
It's roomy. It runs quietly. They only problem I had was that for such a big freezer it really needed a shelf. There's a ridge as though it were going to have one, but then it didn't. I bought a heavy duty 18X12 cookie sheet (resin/plastic cutting board would probably have been better, but I couldn't find one when I was looking) and it slipped right in perfectly. 18X11 or even 18X10 might have been better just for the sake of visibility into the bottom of the freezer. FYI