Create captivating 3D models with this XYZ Printing Da Vinci 1.0 3F10AXUS00A printer, which features a 7.8" x 7.8" x 7.8" build volume for printing large items. Smart platform auto calibration and XYZWare EZ mode make it easy to get started.
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Looks like there aren't enough negative mentions yet.
Support is garbage
Posted by: AndyD from: on
Support for this printer is garbage. I had returned a broken part for RMA over 3 weeks ago and have not received a replacement. All phone calls end up with "Valerie" who says she will call me back after contacting the RMA department. This has gone on for over 2 weeks with her never calling back.
The telephone support hotline is sometimes "not within operating hours" when you call in the middle of the day.
It's a pretty good printer, but expect that the support is the worst. Probably expect to replace parts with better parts from another company.
14 out of 18 found this review helpful.
Posted by: Mike from: on
When we purchased this, the printer wouldn't work and I was unable to get through to tech support, but through some printer forums, was able to get working. After 2 weeks of printing, some parts in the printer broke. Tried to get through to tech support, finally got someone to respond, they told us the part was on back order and to return it to Best Buy and get another one. Of course Best Buy wasn't interested in doing that. We've been stuck with a $400 broken printer for the last two months and no remedy as tech support will no longer respond and our last communication was that the part was still on back order.
10 out of 12 found this review helpful.
Excellent intro to 3D printing
Posted by: Keason from: on
The print area is excellent for the money, I've put about 40hrs of print time on it with no clogging. The bed calibration is set when it ships but can be tightened up for a more precise tolerance. The menu and functions are easy to use, loading filament is quick and simple. The only reason for 4 instead of 5 stars is the lack of fine control in the stock software, and the proprietary filament cartridges. There have been several work arounds for these drawbacks but XYZ try's to shut those down with firmware updates. I knew this prior to my purchase and do not regret choosing this printer. I've made some simple and some complex prints with interlocking and moving parts which have turned out great!
5 out of 5 found this review helpful.
DA VINCI 1.0
Posted by: DaVinci from: on
The first shipment was a broken 3d printer when the extruder didnt heat up , but the new one is great and running. Although the software and firmware stinks it is okay and filament is a little bit expensive, the 3d printer is still great for its price.
8 out of 11 found this review helpful.
Poor Support... Poor Heater Circuit Design
Posted by: Bobby from: on
Worked fine for the first few months. Heater went bad in extruder and I can't get the company to provide good tech support. I googled the problem and found similar complaints about tech support and about the heater head. Poor support! Unless you plan to fix it yourself, don't buy.
13 out of 20 found this review helpful.
you get what you pay for
Posted by: tttt51 from: on
I had to return 2 of them before I got that wasn't broken out of the box
3 out of 4 found this review helpful.
Posted by: Upset from: on
The printer itself is a bit flimsy and low quality, but that is to be expected from such a entry level device. Our problem is that the company claims a 1-year warranty but only provides phone support or pays for shipping within the first 30 days. After thatm they push you off to the web support and will take between 24 hours and a week to respond to a question. Each time they responded it was a small step or a yes or no question rather than give us a full set of steps to try. They kept having us do more for something that was obviously a problem from day one. By the time they "allowed" us to send it back it was over 7 months later and they wanted us to foot the $150 bill to ship it to them. They were basically unresponsive and kept stalling support hoping we would go away.
3 out of 4 found this review helpful.
Amazing and cheap
Posted by: Lris from: on
This 3d printer is very very very very very good i
4 out of 7 found this review helpful.
Great starter 3d printer
Posted by: Krzykoopa from: on
Out of the box this printer is as ready to go as possible. Simply plug it in connect the usb and turn it on load filament and at that point you can do a test print. everything is already calibrated and will take care of itself. That is pretty much the overall with this printer, the software is very restrictive in the amount of options you have but works good overall. For a new 3-d print user this is a great printer to get your feet wet and learn about the hobby.
1 out of 1 found this review helpful.
Posted by: llsdigitek from: on
Been working with the 3D printer since Christmas. Bought it for the grandkids, but I ended up spending more time to teach them... Works as advertised. Sooooooooooo Much to learn about using 3D editors. But Having a Blast! Printing Mario and Spiderman Characters! Great fun... This will be a Fun Challenge!