You're excited to buy a new portable gaming console — now, make sure to protect Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
Get a one-time replacement for the controller that was included in your original portable gaming console box.
Get a one-time replacement for your original, non-disposable battery (or product if it’s an integrated battery) if it fails to hold at least 80% of its original charge specifications.
This could be a problem with an internal part, how the portable gaming console was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.