1-Year Accidental Geek Squad Protection
SKU: 6291215
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If you own the new Galaxy Fold.i would recommend having it.i think it would be expensive to repair if it falls on floor.
This review is from Monthly Complete Geek Squad Protection
Posted by HighRoLL3R
I purchased a Galaxy S20 Ultra with the Geek Squad Complete Protection Plan on 7/5/20. At the time the agent advised if anything happened to the phone Best Buy would just replace it. Well, I dropped the phone and it cracked. I took the phone in and was advised it has to be sent to Samsung and is a 3 - 4 week process. The website even indicates: Drops, spills and cracks. Geek Squad Disclaimer 5 We'll replace your device if you accidentally damage it by dropping or spilling on it in the course of normal use. Why doesn't this indicate the phone has to be sent off instead of "replaced"? I read the 16 page Pdf and it talked about replacement or reimbursement throughout it and never indicated the item had to be sent off for weeks. I have an appt with another Geek Squad agent so hopefully the one I spoke with today was ready to leave and didn't really want to deal with me.
This review is from Monthly Complete Geek Squad Protection
Posted by SkroodPooch
I purchased the 2-year plan when I bought my 512GB Z Fold 4. 6 days later, the inner panel would only light up on one side and the other side would have a few pixels that would blink. They replaced the phone for me, free of charge since it had been less than a week. 10 months later, after dropping the phone a few times, it would no longer open completely, it would stop at about 80% and the inner screen protector was peeling. I was told by geek squad that they could send it to Samsung to try to get it covered under warranty but it could take 3 to 4 weeks and they may deny it, or I could use my geek squad protection and replace it. I replaced it. $200 to get a new (refurbish) $2k phone, yes please.
This review is from 2-Year Accidental Geek Squad Protection
Posted by BrandonB