You're excited to buy a new Xbox console — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: How long does the protection plan last?
A: This protection plan provides coverage for a duration of 24 months.
Q: What happens if the Xbox console is damaged within the protection plan period?
A: Geek Squad Protection will cover your Xbox console for accidental damage if it occurs within the two-year protection plan period.
Q: What kind of damage is covered by this plan?
A: This plan covers accidental damage.
Q: Do you guys do a deep cleaning for a ps5 if so how much would it cost?
A: How many do it cost to clean a ps5
A: Hi there. Thank you for your great question! I'm sorry you're running into issues with your Xbox controller. You are absolutely correct. You just need to bring everything that was in the box and we'll be able to swap it out for the same unit or similar model. To get started, please get in contact with your local Best Buy. You can find information about your local store at www.bestbuy.com/storelocator.
Q: When you purchase a plan for a game console does it cover the controller it comes with as well?
A: Yes it covers the controller as well
Q: Is this a replacement plan or we try to repair and then get you a new one?
A: My experience was on a Xbox one, was sent in for repair, then determined a replacement was the answer. With a less than 2 week turn around. I guess not bad for a $50 plan on a $186 repair into a replacement. But once the 2yr warranty expires that’s it, you can’t renew the warranty.
A: AS of 9/22/20 they offer you $40.00 for the original XBox One. You'll need to give them the controller and Kinect with it to receive that amount. I looked up a few other trade ins and this is what I found. PS4Pro you'll get $175.00(gamepad must be given also.) XBoxOneX along with the gamepad turned in with it you'll receive $175.00 Nintendo Switch(the original model,not the new lite model) also $175.00 Hope this helps.