Enjoy peace of mind knowing that you’re covered if the unexpected happens.
Bring your product to a Best Buy store once a year, and we'll clean it, check functionality and take care of any alignment issues.
We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
This could be a problem with an internal part, how the portable AV product was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
Get a one-time replacement for the remote control that was included in your portable AV product’s original box.
Get a one-time replacement for your original non-disposable battery (or product if it’s an integrated battery) if it fails to hold at least 80% of its original charge specifications.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
You're excited to buy a portable AV — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for the unexpected.