- General
- Brand: Geek Squad®
- Product Name: 2-Year Accidental Geek Squad Protection
- Other
- Plan Type: GSP
- UPC: 400064490111
You're excited to buy new wireless speakers — now, make sure to protect them. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
- If you accidentally damage your portable DVD player while handling it, no need to worry, it’s on us: Enjoy peace of mind knowing that you’re covered if the unexpected happens.
- We provide annual maintenance for your portable DVD player: Bring your product to a Best Buy store once a year, and we'll clean it, check functionality and take care of any alignment issues.
- No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the portable DVD player was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
- If the remote that came with your portable DVD stops working due to a covered failure, we'll replace it: Get a one-time replacement for the remote control that was included in your portable DVD’s original box.
- If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original non-disposable battery (or product if it’s an integrated battery) if it fails to hold at least 80% of its original charge specifications.
- If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
- If your portable DVD player won’t turn on because of a power surge, count on us to make it right: You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
- When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Q: Are there any limitations or exclusions in the protection plan?
A: This plan enhances your manufacturer warranty and covers you for accidental damage.
Q: What kind of accidental damage is covered?
A: This protection plan covers you for accidental damage to your wireless speakers.
Q: What kind of accidental damage is covered?
A: This protection plan covers you for accidental damage.
Q: What happens if the speakers are damaged beyond repair?
A: This protection plan from Geek Squad enhances your manufacturer warranty and covers you for accidental damage.
Q: How long does the protection plan last?
A: The protection plan has a term length of 24 months.
Q: Where can I purchase a charger because someone stole mine?
A: undefined
Q: What is the initial battery life
A: 17hrs
