- General
- Brand: Geek Squad®
- Product Name: 2-Year Accidental Geek Squad Protection
- Other
- Plan Type: GSP
- UPC: 400064188674
Make sure to protect your new computer accessory. A Geek Squad® Protection plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your computer accessory fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
- If you accidentally damage your computer accessory while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
- Your product isn't working? Don't worry. : To get help, just bring your product into a Best Buy store. For any covered issue, we'll repair your product, get you a replacement (if the product is available), or issue you a store credit or gift card up to the original purchase price, including taxes.
- No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the computer accessory was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
- If your computer accessory won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
- When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
Q: What type of protection does this plan offer?
A: This plan offers replacement protection for your device.
Q: What is the plan's term length?
A: The plan's term length is 24 months.
Q: Does the plan cover issues not covered by the manufacturer's warranty?
A: This plan will replace your product or reimburse you if it fails due to an issue covered by Geek Squad but not by the manufacturer.
A: I returned a range and did not get the sales tax refunded.
A: It runs simultaneously with the manufacturer's warranty and is effective the day you purchase.
A: Hi there. Thank you for reaching out about this. Ideally, we'd normally have you head into the store. However, we understand the circumstances and distance you are from the store. I'd recommend calling them and seeing if there's a way we can work out shipping your headset over while we mail you a replacement. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.
Q: Do you need to be home to receive small items such as keyboard for computer as free shipping?
A: No you do not they will leave it on your porch
Q: Do I need to register the product anywhere for the replacement plan to cover the product?
A: Your product should be already register with them once you purchase the plan.
