You're excited to buy a desktop — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
Q: What happens if my hard drive fails?
A: If your hard drive fails through normal use, this plan will cover the cost of repair, however, it does not include data recovery.
Q: How do I file a claim if something happens to my computer?
A: You can visit your local Best Buy store to start a claim, or call Geek Squad at 1-800-433-5778.
Q: What does Geek Squad Protection cover?
A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Is there a charge for parts and labor under this plan?
A: Geek Squad takes care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
Q: Does this protection plan cover power surge damage?
A: Yes, if a power surge or fluctuation damages your product, Geek Squad will fix it, including surges caused by lightning strikes.
Q: What if my screen develops dead pixels?
A: If you have at least three pixels that are always the same color or a ghost image that won't go away, Geek Squad will fix your screen.
Q: Can I transfer this protection plan if I sell or give away my computer?
A: Yes, you can transfer your Geek Squad Protection with no additional charges or restrictions. Call 1-800-433-5778 to transfer.