You're excited to buy a desktop — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
Q: Are there any fees for parts and labor on covered repairs?
A: No, Geek Squad covers 100% of the parts and labor costs for covered repairs without any hidden fees.
Q: What if my screen develops a shadow image or bad pixels?
A: Geek Squad Protection will correct your screen if you have at least three stuck pixels or a ghost image that won't go away.
Q: How does Geek Squad Protection handle a hard drive failure?
A: Geek Squad Protection covers the cost of repair if your hard drive fails under normal use, however data recovery is not included.
Q: Does Geek Squad Protection cover battery replacement?
A: Yes, Geek Squad Protection includes a one-time replacement for your original rechargeable battery if it fails to hold a charge.
Q: What happens if my screen develops a shadow image or bad pixels?
A: If you experience at least three pixels stuck on the same color or a persistent ghost image, Geek Squad will restore your picture quality.
Q: How does Geek Squad Protection handle repairs if my hard drive fails?
A: If your hard drive fails under normal use, Geek Squad Protection will cover the cost of the repair, however this does not include data recovery.
Q: Will I have to pay for parts and labor for covered repairs?
A: No, Geek Squad Protection covers 100% of the costs of parts and labor for covered repairs with no hidden fees.
Q: What is covered under normal wear and tear?
A: Geek Squad will repair issues arising from normal wear and tear, such as problems with internal parts, speakers, manufacturing defects, or damage from dust, heat, or humidity.