Our plan enhances the manufacturer’s warranty and covers you when your warranty ends. Whether it's an in-home repair or replacement for a covered issue, we'll take care of it — so you don’t have to. In some cases, we may have to replace your product.*
We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees. In some cases, we may have to replace your product.*
If your product has a mechanical breakdown, we'll cover spoilage up to $300 per event. Spoilage due to power outage, not impacting functionality, is not covered.
This could be a problem with an internal part, how the refrigerator or freezer was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike. In some cases, we may have to replace your product.*
After we repair your refrigerator or freezer, we'll reinstall it if we originally installed it.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
You're excited to buy a new refrigerator or freezer — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs or replacement of your product.*