We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
This could be a problem with an internal part, how the AV component was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
Get a one-time replacement for the remote control that was included in your AV component’s original box.
You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
You're excited to buy a home audio product — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.