See more imagesAcer - Aspire 3 Thin & Light Laptop - 15.6" Full HD IPS Touch Display - AMD Ryzen 5 7520U - 8GB LPDDR5 - 512GB SSD - Wi-Fi 6 - Steam Blue
- Model:
- A315-24PT-R90Z
- SKU:
- 6530235
Highly rated by customers for:
JenniferC Posted
This laptop has given me nothing but grief. The display constantly glitches and the graphics card driver needs to be reinstalled. I used an external monitor with my laptop, and it's not an issue with the monitor. My bluetooth devices often become disconnected after restarting. The whole laptop has shut down for no reason and no warning at all on multiple occasions. This is all incredibly annoying. This is the first Acer I've ever purchased, and it will definitely be my last!!
Posted
Dear JenniferC,
We are sorry to hear you are having trouble with your Acer Aspire laptop screen not working properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
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MichelleD Posted
I received this laptop 1/23/24 and my son used it for about 2.5 months before it got the “ blue screen of death”. It was really only used for Roblox and YouTube. I have restored it and I’ve done an sfc scan. It also won’t start in safe mode. I’m so frustrated!
Posted
Dear MichelleD,
We are sorry to hear your Acer Aspire laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
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KyleL Posted
Honestly if you’re looking for gaming this is not the one I would recommend it’s capped at 60 fps other than that perfect laptop.
Posted
Dear KyleL,
You are correct in that this laptop is not marketed as a gaming laptop. If you are needing something that has a faster refresh rate along with other specs suited to a gaming laptop, we suggest you check out the Acer Predator line or the Nitro line of laptops. We have a wide variety of models that would suit most any gaming needs, that can be viewed on our website.
If you should need technical assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
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CharynD Posted
Sadly, I am quite disappointed with the purchase of this Acer Aspire 3 15 laptop. The price was what I was looking for, but it goes to show that you get what you pay for. :( This laptop shuts down, completely out of the blue, ALL THE TIME!! While it does restart quite fast (a plus) it's just highly annoying and always happens at the worst time. I'm working on getting things together for a lawsuit and the constant having to redo what I have just done is going to be the death of me. I don't have all this time to be wasting. :( Because of its behavior I had to purchase an external hard drive for over $100 so that I can set it to do an automatic "Save" literally every three minutes. NO exaggeration!! Otherwise, I have to redo even more. I would give anything for a replacement that worked and didn't do this!!! So disappointing.
RyanH Posted
I bought this laptop as I needed something for my schooling. At first the price seemed very reasonable and I decided on this over a dell at a similar price point. This one a big mistake as I have had so many problems with this laptop. For starters on the first unit I bought the track pad did not work out of the box and nothing I did fixed this. Secondly, on the replacement device the battery life is so terrible that it can’t even last for 4 hours with screen only being on for about 1. I have no other program other than opera installed on this and the battery drains super fast and the computer system itself is super slow. This will be the last time I buy an acer laptop
Posted
Dear Ryan,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
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LeslieT Posted
I would not purchase this again. I bought this for online college classes and I've had nothing but troubles. Within 8 or nine months, the charger stopped working and it wouldn't charge. I took it in to Best buy and they would not honor another power cord. I purchased another one for $70.00. Now, my lap top will turn on and stay on for about 5 minutes at a time and just turns off. Screen is black and I have to turn it back on and it's not cuz its over heating.
Billy2002 Posted
You get what you pay for. I should have known $499 seemed really cheap for the specs it had. I bought this laptop just for web apps like google docs, etc. This thing struggles no matter which browser I use. If you're looking for something snappy on the web, this isn't the laptop for you. Also, Bluetooth keeps disconnecting. Sometimes the screen is blank when it wakes up from a sleep. Sometimes it never wakes up at all and have to do a hard reboot. I wish I could return it, but I'm already past the returnable window by 3 days! I thought I had 30 days.
Posted
Dear Billy,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please contact our support team at 866-695-2237; they are available to help you 24/7 for in-warranty products.
Regards,
Acer America
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Saint38 Posted
Performance wise, it’s pretty good. However, bought this laptop 2 months ago and had to take it back to bestbuy. It won’t power up as it should. I hold the button down, nothing. Battery life hasn’t been all that great, either. Needless to say, disappointment with that. They(Geek Squad) ended up shipping it off to get serviced.
Posted
We are sorry to hear your Acer laptop required repair for no power, however we are glad you/Best Buy were able to take advantage of the manufacturer's warranty to get this resolved. Your input is very important to us as we are always looking for ways to improve our customer's experience. We appreciate you taking the time to write this review. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Thank you,
Acer America
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Mariah Posted
I don't know where all of these good reviews are coming from. This is a waste of money. Painfully slow. I have a 15 year old laptop that is faster than this one right out of the box. Charging cable is flimsy and cpuld easily break. Tried multiple wifi and mobile hotspots, none resolved the lagging or improved the speed. I got this laptop for the most basic uses, mainly microsoft office and the internet for school and emails. Do not waste your money.
Posted
Dear Mariah,
Thank you for taking the time to leave a review on your Acer laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
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fedup Posted
the laptop maybe great but i will never know. I rerquested help from best buy setting it up and got sent from one number to another. after 85 minutes I gave up. looks like a nice computer. wish i had bought it elsewhere
Posted
Dear Fedup,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
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WilliamS Posted
It worked go for 13 months, JUST out of warranty then the problems started, The screen would go blank except for a little box with a q and a question mark and below the box it would say No Bootable Device. When it does work, the speak in on the bottom of the computer makes the volume low when turned up all the way.
ScottJ Posted
Got my new laptop yesterday and set it up… second day it wouldn’t turn on. Just a black screen. I was having second thoughts about the computer the first day I got it because the actual keyboard felt like cheap plastic keys, and they felt more spread apart than my old HP laptop. Well the computer didn’t even turn on the second day so that made my decision easy. Not happy with my purchase.
Posted
Dear ScottJ,
We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
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KayWar Posted
Wasn't expecting much but it was slower than the 15 year old laptop it was replacing. I finally gave up trying to get programs installed. The next morning when I tried to finish, it wouldn't turn on. I plugged it in and the light came on showing it was charging. Even after leaving it to charge, it was just dead. Returned it and will steer clear of Acer in the future.
Posted
Dear KayWar,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
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kris Posted
I had this less then 90 days and do nothing but contracts and word functions. This laptop locked up and then Geek squad was very rude and tried to charge me to even look at it. After I threw a fit that they wanted $150 they then told me they could send it back to the MNFG. I’m going to be with out a laptop for two weeks if not longer.. I would avoid this laptop at all cost..
Posted
Dear Kris,
We are sorry the support you received for your Acer Aspire laptop did not meet your expectations. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
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Curt Posted
Abnormally noisy fan. Listen to all the reviews that state that. There not just being picky. Boxed it up next day and returned it.
Posted
Dear Curt,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
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SteveL Posted
I should have listened to previous reviewers! Worked fine for 3 weeks then bricked. Can't get it to start up etc. Totally dead. Can't return it since it's been more than 15 days. Memo to self, don't buy a laptop from Best Buy. Stick to Amazon etc, 15 day return window is too short. Acer's warranty department is automated and it sucks!
Posted
Dear SteveL,
We are sorry to hear your Acer Aspire laptop is not booting/functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. If you need further assistance please request transfer to our Level 2 department during business hours, Central time.
Regards,
Acer America
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BobB Posted
I have had to have GEEK Squad fix my ACCER computor 4 times since I bought it. I would rather be allowed to return it to upgrade to a HP. Can this be accomplished?
Posted
Dear BobB,
We are sorry to hear your Acer laptop is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you purchased the laptop within the last year and are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
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JamieN Posted
Within a couple of months some of the keys stopped working and it doesn't hold a charge. Can't bring it to school since it doesn't stay charged and can't use the actual keyboard, only the on screen keyboard. Not worth the money for 3 months of use
Posted
Dear JamieN,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
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DebbieM Posted
Purchased 6/10, On 8/5 it did not turn off. On 8/6 it turned back on, but then did not turn off, but screen is black and will not come back up. It's passed the point to return and time to add the expensive coverage runs out on 8/9. It's a ripoff.
Posted
Hi Debbie,
We are sorry to hear you are having trouble with your Acer Aspire laptop. These laptops have a one year manufacturer's warranty against hardware defects and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
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MeganP Posted
Very disappointed! Bought for my son for his birthday and he’s hardly used it because it’s unbearably slow. We keep getting error messages when trying to run the numerous updates it shows it needs. I’ve never had a laptop run so horribly right out of the box.
Posted
Dear MeganP,
There could be several reasons for lagging or slow performance in Windows. It could be you're running a new app that requires more CPU and RAM resources than your PC has. You're opening large files. You have a heavy-duty application running in the background. Sometimes, when your system becomes sluggish or hangs, try rebooting your PC or laptop. It will help you terminate the programs running in the background that may slow down your Windows 11. If you still need help with this please feel free to contact Acer support at 866-695-2237. They are available 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
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