Acer Aspire 3 Thin & Light Laptop 15.6" Full HD IPS Touch Display AMD Ryzen 5 7520U 8GB LPDDR5 512GB SSD Wi Fi 6 Steam Blue A315-24PT-R90Z

90% would recommend to a friend

Customers are saying

Customers love the Aspire 3's touchscreen, performance, and ease of use, frequently praising its smooth functionality and speed. Many appreciate the laptop's lightweight and slim design, as well as its reasonable price and decent battery life. Positive feedback also highlights the ample storage provided by the SSD. While some users noted the fan can be noisy at times, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 2 out of 5 stars
Bad luck
JesseS Posted 4 months ago
Had to return shortly after purchasing, had some issues with it. Upgraded to a different computer. No issues since.
No, I would not recommend this to a friend
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Rated 2 out of 5 stars
Not my favorite, but okay.
EE14 Posted 8 months ago
Fairly good laptop for normal/minimal work. After about 6 months, the battery has seemed to die faster. Overheating is also a big problem, even when the laptop has just turned on.
No, I would not recommend this to a friend
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Rated 2 out of 5 stars
Not Recommended
Caitlin Posted 2 years ago
It is very loud and shuts down randomly. It shut down 3 times in 1 hour of me using it. I’ve never had an issue with other computers and this one is not worth the $384.11 I spent for it and can’t even return it now. I only needed it for finals since my battery on my computer went bad and couldn’t get fixed in time and was continued to be pushed to just get the computer and have had problems since.
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Caitlin,
We are sorry to hear your Acer laptop is shutting down randomly during use, and we understand this is frustrating for you. his is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
I wouldn't buy
Bryon Posted 11 months ago
We had small issues with it since day 1. Had trouble getting it to power on/wake up and it would get very hot at times. Hotter than any other laptop I've owned.
No, I would not recommend this to a friend
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Rated 2 out of 5 stars
good then wanted bad
MarieK Posted 1 year ago
my did not last as long as i thought it was a wates of money it was good at frist but then i used it and it was not working as much
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 1 year ago
Dear MarieK,

Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Pc didnt work for wired router
HenryW Posted 2 years ago
Returned, it would worked with wired router. Tried a RJ-45 to USB-C adaptor but pc wouldnt recognize device as if it was missing drivers.
I would recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear HenryW,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Bad graphic card or screen
SamG Posted 2 years ago
Nice color good speed but unfotunaly bad screen or graphic card, suddenly after less than a month from purchased a white wide unaccessable area apear in the midle of the screen. I have to returned and get another type.
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Sam,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Meh...
Blumpkin Posted 2 years ago
Under powered for anything other than the purpose it was bought for... an 85 year old woman who needed something for email. That's about it.
I would recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Blumpkin,
We are very sorry to hear that your newly purchased Acer laptop did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team so we can help. If you are in the US or Canada, please call 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Dissatisfied customer
IchalenaB Posted 2 years ago
It's taking hours for a system update. There's no way to shut it off or stop the update after it's started. It's been in update mode for almost an hour
No, I would not recommend this to a friend
Unhelpful (1)
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Brand response from TeamAcer
Posted 2 years ago
Dear IchalenaB,
There could be several reasons, one of the causes of the Windows 11 update getting stuck can be insufficient storage of your system drive. Windows updates are pretty big, the ISO of Windows 11 is over 4.5GB. so it's important to make sure you have plenty of room on your system drive for Windows 11. If lack of storage is not the issue it could be a hardware issue but we suggest you first contact Acer support for further assistance. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Nope Nope Nope
Teddy Posted 2 years ago
Spend the money. Get s better machine. This thing was super slow OUT OF THE BOX!!
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Teddy,
Thank you for taking the time to leave a review on your Acer Aspire 3 laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Power Not
WayneD Posted 2 years ago
Battery died while on charger, even when plugged in to power will not restart… quite simple “DEAD”
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Hello Wayne,
We are sorry to hear your Acer Aspire laptop is not charging properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

We appreciate you taking the time to write this review.
Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Unsatisfied
DorothyC Posted 1 year ago
Not happy with this purchase. Looking to trade it in
No, I would not recommend this to a friend
Unhelpful (2)
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Brand response from TeamAcer
Posted 1 year ago
Dear Dorothy,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Get what u pay for
JamesL Posted 2 years ago
Battery life doesn’t last and for a gaming computer doesn’t have enough memory
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear JamesL,
We are very sorry to hear that your newly purchased Acer laptop did not meet your gaming and battery life expectations. While this particular laptop is designed for basic/casual gaming it may not be suitable if you are playing more graphic intense games. You might check out the Nitro or Predator line of gaming laptops we offer, that may be more suitable to your needs. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team at 866-695-2237 so we can help.
Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
They can do better
Joshua Posted 2 years ago
It works fine but for 500$ i expected more from Acer bit my son use it playing around on it but still expected more for 500
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Joshua,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
SLOW
Mattchue1 Posted 2 years ago
Not happy with speed at all, very slow with not many applications on put on from previous laptop.
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Mattchue1,
Sorry to hear you are not happy with the performance of your Acer Aspire. Usually when issues like lock ups or slow performance occur it is due to software problems. The best way to troubleshoot something like this is to back up your data, run the recovery to restore the system back to factory configurations. Test the system and if the issues are not occurring after the restore, chances are it was a software issue. At that point you can install your apps one at a time testing after each install. If you need further assistance please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Ram is not suitable
NaveenV Posted 2 years ago
The laptop is very slow in performance and ram looks not suitable
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Naveen,
We are sorry to hear this Aspire laptop is not meeting your needs. The memory on this model is onboard and not upgradeable. If you are having trouble with your laptop, we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Slow
Dave Posted 2 years ago
Really slow. I thought the SSD would make it faster.
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Dave,
We are sorry to hear that the product performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
not a great gaming laptop
MatthewD Posted 2 years ago
for a 400$ laptop and the best games it runs is roblox inst great
No, I would not recommend this to a friend
Unhelpful (4)
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Brand response from TeamAcer
Posted 2 years ago
Dear Matthew,
We are sorry you are unhappy with your Acer laptop. While this is a gaming laptop we do recommend that you check the system requirements of any game against the specifications of the laptop. This way you will be assured that the product will handle your favorite games. If there is anything we can assist you with please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Poor quality
HeatherM Posted 1 year ago
This is my first time returning an ACER. My first two ACERS were great, but not this one . I couldnt connect my computer to work wifi and my home telehealth appointments were not successful with this laptop.
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 1 year ago
Hi Heather,
We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
just average
wahsabi101 Posted 2 years ago
hdmi port doesn't work properly, could use another usb port
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear wahsabi101,
We are sorry you are unhappy with your Acer laptop. If you need more USB ports you can connect a small USB hub to expand that feature. For the HDMI port, you don't say what the problem is but if you are unable to use the port with any HDMI cable, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

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Rated 2 out of 5 stars
Bad luck
JesseS Posted 4 months ago
Had to return shortly after purchasing, had some issues with it. Upgraded to a different computer. No issues since.
No, I would not recommend this to a friend
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Rated 2 out of 5 stars
Not my favorite, but okay.
EE14 Posted 8 months ago
Fairly good laptop for normal/minimal work. After about 6 months, the battery has seemed to die faster. Overheating is also a big problem, even when the laptop has just turned on.
No, I would not recommend this to a friend
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Rated 2 out of 5 stars
Not Recommended
Caitlin Posted 2 years ago
It is very loud and shuts down randomly. It shut down 3 times in 1 hour of me using it. I’ve never had an issue with other computers and this one is not worth the $384.11 I spent for it and can’t even return it now. I only needed it for finals since my battery on my computer went bad and couldn’t get fixed in time and was continued to be pushed to just get the computer and have had problems since.
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 2 years ago
Dear Caitlin,
We are sorry to hear your Acer laptop is shutting down randomly during use, and we understand this is frustrating for you. his is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
I wouldn't buy
Bryon Posted 11 months ago
We had small issues with it since day 1. Had trouble getting it to power on/wake up and it would get very hot at times. Hotter than any other laptop I've owned.
No, I would not recommend this to a friend
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Rated 2 out of 5 stars
good then wanted bad
MarieK Posted 1 year ago
my did not last as long as i thought it was a wates of money it was good at frist but then i used it and it was not working as much
No, I would not recommend this to a friend
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Brand response from TeamAcer
Posted 1 year ago
Dear MarieK,

Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Pc didnt work for wired router
HenryW Posted 2 years ago
Returned, it would worked with wired router. Tried a RJ-45 to USB-C adaptor but pc wouldnt recognize device as if it was missing drivers.
I would recommend this to a friend
Unhelpful (0)
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Brand response from TeamAcer
Posted 2 years ago
Dear HenryW,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Bad graphic card or screen
SamG Posted 2 years ago
Nice color good speed but unfotunaly bad screen or graphic card, suddenly after less than a month from purchased a white wide unaccessable area apear in the midle of the screen. I have to returned and get another type.
No, I would not recommend this to a friend
Unhelpful (2)
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Brand response from TeamAcer
Posted 2 years ago
Dear Sam,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Meh...
Blumpkin Posted 2 years ago
Under powered for anything other than the purpose it was bought for... an 85 year old woman who needed something for email. That's about it.
I would recommend this to a friend
Unhelpful (0)
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Brand response from TeamAcer
Posted 2 years ago
Dear Blumpkin,
We are very sorry to hear that your newly purchased Acer laptop did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team so we can help. If you are in the US or Canada, please call 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Dissatisfied customer
IchalenaB Posted 2 years ago
It's taking hours for a system update. There's no way to shut it off or stop the update after it's started. It's been in update mode for almost an hour
No, I would not recommend this to a friend
Unhelpful (1)
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Brand response from TeamAcer
Posted 2 years ago
Dear IchalenaB,
There could be several reasons, one of the causes of the Windows 11 update getting stuck can be insufficient storage of your system drive. Windows updates are pretty big, the ISO of Windows 11 is over 4.5GB. so it's important to make sure you have plenty of room on your system drive for Windows 11. If lack of storage is not the issue it could be a hardware issue but we suggest you first contact Acer support for further assistance. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Nope Nope Nope
Teddy Posted 2 years ago
Spend the money. Get s better machine. This thing was super slow OUT OF THE BOX!!
No, I would not recommend this to a friend
Unhelpful (0)
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Brand response from TeamAcer
Posted 2 years ago
Dear Teddy,
Thank you for taking the time to leave a review on your Acer Aspire 3 laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Power Not
WayneD Posted 2 years ago
Battery died while on charger, even when plugged in to power will not restart… quite simple “DEAD”
No, I would not recommend this to a friend
Unhelpful (1)
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Brand response from TeamAcer
Posted 2 years ago
Hello Wayne,
We are sorry to hear your Acer Aspire laptop is not charging properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

We appreciate you taking the time to write this review.
Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Unsatisfied
DorothyC Posted 1 year ago
Not happy with this purchase. Looking to trade it in
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from TeamAcer
Posted 1 year ago
Dear Dorothy,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Get what u pay for
JamesL Posted 2 years ago
Battery life doesn’t last and for a gaming computer doesn’t have enough memory
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 2 years ago
Dear JamesL,
We are very sorry to hear that your newly purchased Acer laptop did not meet your gaming and battery life expectations. While this particular laptop is designed for basic/casual gaming it may not be suitable if you are playing more graphic intense games. You might check out the Nitro or Predator line of gaming laptops we offer, that may be more suitable to your needs. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team at 866-695-2237 so we can help.
Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
They can do better
Joshua Posted 2 years ago
It works fine but for 500$ i expected more from Acer bit my son use it playing around on it but still expected more for 500
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from TeamAcer
Posted 2 years ago
Dear Joshua,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
SLOW
Mattchue1 Posted 2 years ago
Not happy with speed at all, very slow with not many applications on put on from previous laptop.
No, I would not recommend this to a friend
Unhelpful (1)
Report Comment
Brand response from TeamAcer
Posted 2 years ago
Dear Mattchue1,
Sorry to hear you are not happy with the performance of your Acer Aspire. Usually when issues like lock ups or slow performance occur it is due to software problems. The best way to troubleshoot something like this is to back up your data, run the recovery to restore the system back to factory configurations. Test the system and if the issues are not occurring after the restore, chances are it was a software issue. At that point you can install your apps one at a time testing after each install. If you need further assistance please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Ram is not suitable
NaveenV Posted 2 years ago
The laptop is very slow in performance and ram looks not suitable
No, I would not recommend this to a friend
Unhelpful (1)
Report Comment
Brand response from TeamAcer
Posted 2 years ago
Dear Naveen,
We are sorry to hear this Aspire laptop is not meeting your needs. The memory on this model is onboard and not upgradeable. If you are having trouble with your laptop, we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Slow
Dave Posted 2 years ago
Really slow. I thought the SSD would make it faster.
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from TeamAcer
Posted 2 years ago
Dear Dave,
We are sorry to hear that the product performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
not a great gaming laptop
MatthewD Posted 2 years ago
for a 400$ laptop and the best games it runs is roblox inst great
No, I would not recommend this to a friend
Unhelpful (4)
Report Comment
Brand response from TeamAcer
Posted 2 years ago
Dear Matthew,
We are sorry you are unhappy with your Acer laptop. While this is a gaming laptop we do recommend that you check the system requirements of any game against the specifications of the laptop. This way you will be assured that the product will handle your favorite games. If there is anything we can assist you with please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Poor quality
HeatherM Posted 1 year ago
This is my first time returning an ACER. My first two ACERS were great, but not this one . I couldnt connect my computer to work wifi and my home telehealth appointments were not successful with this laptop.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 1 year ago
Hi Heather,
We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
just average
wahsabi101 Posted 2 years ago
hdmi port doesn't work properly, could use another usb port
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from TeamAcer
Posted 2 years ago
Dear wahsabi101,
We are sorry you are unhappy with your Acer laptop. If you need more USB ports you can connect a small USB hub to expand that feature. For the HDMI port, you don't say what the problem is but if you are unable to use the port with any HDMI cable, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Customers are saying

This summary was generated by AI based on customer reviews.

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$599.99

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Bad luck

JesseS Posted 4 months ago

Had to return shortly after purchasing, had some issues with it. Upgraded to a different computer. No issues since.

No, I would not recommend this to a friend

Unhelpful (0)

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Not my favorite, but okay.

EE14 Posted 8 months ago

Fairly good laptop for normal/minimal work. After about 6 months, the battery has seemed to die faster. Overheating is also a big problem, even when the laptop has just turned on.

Not Recommended

Caitlin Posted 2 years ago

It is very loud and shuts down randomly. It shut down 3 times in 1 hour of me using it. I’ve never had an issue with other computers and this one is not worth the $384.11 I spent for it and can’t even return it now. I only needed it for finals since my battery on my computer went bad and couldn’t get fixed in time and was continued to be pushed to just get the computer and have had problems since.

Brand response from TeamAcer

Posted 2 years ago

Dear Caitlin,
We are sorry to hear your Acer laptop is shutting down randomly during use, and we understand this is frustrating for you. his is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

I wouldn't buy

Bryon Posted 11 months ago

We had small issues with it since day 1. Had trouble getting it to power on/wake up and it would get very hot at times. Hotter than any other laptop I've owned.

good then wanted bad

MarieK Posted 1 year ago

my did not last as long as i thought it was a wates of money it was good at frist but then i used it and it was not working as much

Posted 1 year ago

Dear MarieK,

Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Pc didnt work for wired router

HenryW Posted 2 years ago

Returned, it would worked with wired router. Tried a RJ-45 to USB-C adaptor but pc wouldnt recognize device as if it was missing drivers.

I would recommend this to a friend

Dear HenryW,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Bad graphic card or screen

SamG Posted 2 years ago

Nice color good speed but unfotunaly bad screen or graphic card, suddenly after less than a month from purchased a white wide unaccessable area apear in the midle of the screen. I have to returned and get another type.

Unhelpful (2)

Dear Sam,
We are sorry to hear that you decided to return your newly purchased Acer Aspire laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Meh...

Blumpkin Posted 2 years ago

Under powered for anything other than the purpose it was bought for... an 85 year old woman who needed something for email. That's about it.

Dear Blumpkin,
We are very sorry to hear that your newly purchased Acer laptop did not meet your expectations. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team so we can help. If you are in the US or Canada, please call 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Dissatisfied customer

IchalenaB Posted 2 years ago

It's taking hours for a system update. There's no way to shut it off or stop the update after it's started. It's been in update mode for almost an hour

Unhelpful (1)

Dear IchalenaB,
There could be several reasons, one of the causes of the Windows 11 update getting stuck can be insufficient storage of your system drive. Windows updates are pretty big, the ISO of Windows 11 is over 4.5GB. so it's important to make sure you have plenty of room on your system drive for Windows 11. If lack of storage is not the issue it could be a hardware issue but we suggest you first contact Acer support for further assistance. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Nope Nope Nope

Teddy Posted 2 years ago

Spend the money. Get s better machine. This thing was super slow OUT OF THE BOX!!

Dear Teddy,
Thank you for taking the time to leave a review on your Acer Aspire 3 laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Power Not

WayneD Posted 2 years ago

Battery died while on charger, even when plugged in to power will not restart… quite simple “DEAD”

Hello Wayne,
We are sorry to hear your Acer Aspire laptop is not charging properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

We appreciate you taking the time to write this review.
Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Unsatisfied

DorothyC Posted 1 year ago

Not happy with this purchase. Looking to trade it in

Dear Dorothy,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Get what u pay for

JamesL Posted 2 years ago

Battery life doesn’t last and for a gaming computer doesn’t have enough memory

Dear JamesL,
We are very sorry to hear that your newly purchased Acer laptop did not meet your gaming and battery life expectations. While this particular laptop is designed for basic/casual gaming it may not be suitable if you are playing more graphic intense games. You might check out the Nitro or Predator line of gaming laptops we offer, that may be more suitable to your needs. We are constantly working to improve the designs, and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team at 866-695-2237 so we can help.
Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

They can do better

Joshua Posted 2 years ago

It works fine but for 500$ i expected more from Acer bit my son use it playing around on it but still expected more for 500

Dear Joshua,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

SLOW

Mattchue1 Posted 2 years ago

Not happy with speed at all, very slow with not many applications on put on from previous laptop.

Dear Mattchue1,
Sorry to hear you are not happy with the performance of your Acer Aspire. Usually when issues like lock ups or slow performance occur it is due to software problems. The best way to troubleshoot something like this is to back up your data, run the recovery to restore the system back to factory configurations. Test the system and if the issues are not occurring after the restore, chances are it was a software issue. At that point you can install your apps one at a time testing after each install. If you need further assistance please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Ram is not suitable

NaveenV Posted 2 years ago

The laptop is very slow in performance and ram looks not suitable

Dear Naveen,
We are sorry to hear this Aspire laptop is not meeting your needs. The memory on this model is onboard and not upgradeable. If you are having trouble with your laptop, we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Slow

Dave Posted 2 years ago

Really slow. I thought the SSD would make it faster.

Dear Dave,
We are sorry to hear that the product performance is not meeting your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

not a great gaming laptop

MatthewD Posted 2 years ago

for a 400$ laptop and the best games it runs is roblox inst great

Unhelpful (4)

Dear Matthew,
We are sorry you are unhappy with your Acer laptop. While this is a gaming laptop we do recommend that you check the system requirements of any game against the specifications of the laptop. This way you will be assured that the product will handle your favorite games. If there is anything we can assist you with please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Poor quality

HeatherM Posted 1 year ago

This is my first time returning an ACER. My first two ACERS were great, but not this one . I couldnt connect my computer to work wifi and my home telehealth appointments were not successful with this laptop.

Hi Heather,
We are sorry to hear that you decided to return your newly purchased Acer laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should change your mind and decide to keep your product and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

just average

wahsabi101 Posted 2 years ago

hdmi port doesn't work properly, could use another usb port

Dear wahsabi101,
We are sorry you are unhappy with your Acer laptop. If you need more USB ports you can connect a small USB hub to expand that feature. For the HDMI port, you don't say what the problem is but if you are unable to use the port with any HDMI cable, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

We appreciate you taking the time to write this review.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews