Acer Nitro KGB271U 27" WQHD IPS Up to 200Hz 0.5ms FreeSync Premium Gaming Monitor with HDR10 (DisplayPort, HDMI) Black KGB271U X1

94% would recommend to a friend

Customers are saying

Customers recognize the Nitro KGB271U 27" gaming monitor for its overall performance, delivering excellent picture quality. Many appreciate the monitor's refresh rate and suitability for 1440p resolution. However, some users have noted that the monitor can be difficult to adjust.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 1 out of 5 stars
Poor quality
Jennifer Posted 1 month ago
Monitor has a good quality picture and I love the size, however it is the worst monitor I've ever had due to the issues it is giving me. I sent it back for repair but was told nothing wrong with it. I'm now sending it back again because the problem is still occuring and I'm worried it's a fire hazzard. It continues to go to a black screen while making a sizzle sound. It is intermittent, yet happening on a daily basis. If it wasn't for these issues happening, I would've rated it 5 stars.
No, I would not recommend this to a friend
Unhelpful (0)
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Brand response from TeamAcer
Posted 1 month ago
Hello Jennifer,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Quality control
Czar Posted 1 month ago
Had to get it swapped out, first one power died after 2 weeks, 2nd one came broken. Deeply disappointed
No, I would not recommend this to a friend
Unhelpful (0)
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Brand response from TeamAcer
Posted 1 month ago
Dear Czar,
We are sorry to hear your Acer Nitro monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Defect computer scream
VanessaE Posted 1 month ago
I received my screen all broke. I went to the store and tried to show them and did not work and they tried. They told me they got a fingerprints there something breaking at was no cracked. The machine was blocked onside add so angry about this product.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 1 month ago
Dear VanessaE,
Thank you for taking the time to leave a review on your [Acer Nitro monitor. We are sorry to hear that the product arrived damaged and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Broken and price doubled
MichaelL Posted 4 months ago
The screen doesnt work now just bought 2 months ago. Blacked out nothing just power light
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 4 months ago
Hello MichaelL,
We are sorry to hear your Acer Nitro monitor is not showing a display and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Customers are saying

This summary was generated by AI based on customer reviews.

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Rated 1 out of 5 stars
Poor quality
Jennifer Posted 1 month ago
Monitor has a good quality picture and I love the size, however it is the worst monitor I've ever had due to the issues it is giving me. I sent it back for repair but was told nothing wrong with it. I'm now sending it back again because the problem is still occuring and I'm worried it's a fire hazzard. It continues to go to a black screen while making a sizzle sound. It is intermittent, yet happening on a daily basis. If it wasn't for these issues happening, I would've rated it 5 stars.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 1 month ago
Hello Jennifer,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Quality control
Czar Posted 1 month ago
Had to get it swapped out, first one power died after 2 weeks, 2nd one came broken. Deeply disappointed
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 1 month ago
Dear Czar,
We are sorry to hear your Acer Nitro monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Defect computer scream
VanessaE Posted 1 month ago
I received my screen all broke. I went to the store and tried to show them and did not work and they tried. They told me they got a fingerprints there something breaking at was no cracked. The machine was blocked onside add so angry about this product.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 1 month ago
Dear VanessaE,
Thank you for taking the time to leave a review on your [Acer Nitro monitor. We are sorry to hear that the product arrived damaged and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Broken and price doubled
MichaelL Posted 4 months ago
The screen doesnt work now just bought 2 months ago. Blacked out nothing just power light
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from TeamAcer
Posted 4 months ago
Hello MichaelL,
We are sorry to hear your Acer Nitro monitor is not showing a display and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Save $50

$199.99

Poor quality

Jennifer Posted 1 month ago

Monitor has a good quality picture and I love the size, however it is the worst monitor I've ever had due to the issues it is giving me. I sent it back for repair but was told nothing wrong with it. I'm now sending it back again because the problem is still occuring and I'm worried it's a fire hazzard. It continues to go to a black screen while making a sizzle sound. It is intermittent, yet happening on a daily basis. If it wasn't for these issues happening, I would've rated it 5 stars.

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from TeamAcer

Posted 1 month ago

Hello Jennifer,
Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro monitor. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you may be experiencing.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Quality control

Czar Posted 1 month ago

Had to get it swapped out, first one power died after 2 weeks, 2nd one came broken. Deeply disappointed

Dear Czar,
We are sorry to hear your Acer Nitro monitor is not functioning properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Defect computer scream

VanessaE Posted 1 month ago

I received my screen all broke. I went to the store and tried to show them and did not work and they tried. They told me they got a fingerprints there something breaking at was no cracked. The machine was blocked onside add so angry about this product.

Dear VanessaE,
Thank you for taking the time to leave a review on your [Acer Nitro monitor. We are sorry to hear that the product arrived damaged and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Broken and price doubled

MichaelL Posted 4 months ago

The screen doesnt work now just bought 2 months ago. Blacked out nothing just power light

Posted 4 months ago

Hello MichaelL,
We are sorry to hear your Acer Nitro monitor is not showing a display and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

Regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews