Customer Ratings & Reviews

Most likely, I could have self upgraded to Windows 11. I fully trust the Geek Squad team knowing they would go over and beyond assuring everything was integrated fully. The scheduling set up was seamless. I was kept informed along the way regarding the arrival window. The onsite technician was professional handling any additional questions I had.

It is invaluable to have a Geek Squad expert work on my computer. The upgrade went smoothly1

The agent verified that my PC was compatible for Windows 11 and then did the installation. Once done he checked to make sure everything worked as it should and that I completely satisfied.

The Geeks were thorough, pleasant, professional, and patient. Made sure I was comfortable with changes. Great guys!

It was great having in-home service on my Lenovo ideapad. Victor was very thorough trying to fix the many problems I'm having on line and in the store. Unfortunately, he was not able to keep my lenovo from crashing. As he recommended, If his efforts to fix the crashing and other gliches, I will bring it into the store and have you save the data and repair the system. I have been unable to do without my computer for a week recently, but I will bring in next week. The problems are worse than ever.

Josh got my desktop computer updated with the latest operating system and Microsoft. Very efficient. I’m made sure that I could print to my HP ENVY 5660

The Geek Squad Guy Fixed up my Computer and i have no probs on it now he did a great job on it

The agents updated my operating system on my iMac. Tech was very professional and the system is working great.

He did an excellent job Getting windows10 installed and working Will be depending on you guys in the future

Over the years in my business, I have used various computer services. The Geek Squad service is the best; technicians are wide-ranging in their IT competencies, they are personable and willing to share helpful information, they solve problems quickly; the best buy on the market. ( I am not in any way a Best Buy affiliate. I just love the service.) Sam White

set up system and installed windows 10 pro. Professional, efficient, and did good job

Agent did quite a bit of installation at my house and did an outstanding job.

We are very pleased with Josh re setting up the computer and most important going through and explaining the new system. Josh has a lot of patience in dealing with "older" folks. As far as I know the Geek Squad is the only company who will make house calls which is very important. Thank you again Josh!

Great service. I am happy to be a total tech member.

The agent knew exactly what to do! No problems so far! Will be using them again!

Very professional, excellent knowledge and honest opinions.

my agent jason kindly pointed out to me my old tower was soon to be obsolete, so after thinking about that overnightI decided it was time for a new PC. boy am I glad I did!!!

I am very impressed with the manner in which the tech worked and when my husband wants to install Windows 10 on his computer, we will most certainly use your service. I was wondering what information you could give me on the installation of Wi iFi? Sincerely, Joy Wilson Dunaway

After 4 attempts to have my printer work with my computer, this time it was able to be resolved. It was an odd problem but thankfully the Geek Tech stuck with it to the end!

I have had the Geek Squad work on my refrigerator and computer. Greg Plencner did an outstanding job of upgrading my Windows 7 computer to Windows 10, keeping all of my files, favorites, and links as wanted.