Customer Ratings & Reviews

transfer from old drive NOT done. This was paid for! Call me to resolve issue. Thank you Jane Lemerise 619-857-9627

My experience with Geek Squad was amazing. They set up my entire system for me. They make sure everything was working properly before they left and they did it in a reasonable amount of time.! I will definitely use Geek Squad if I ever need help with anything again.

The technician was on time, explained the process, answered any questions, installed the new computer system hooked up the printer and tested the system to assure everything worked properly.

I set up the hardware for the new computer and initiated some of the software set-up, that is the operations that weren't beyond the scope of my ability. The tech was appreciative of this and proceeded with the arduous process of xfering the files from the old computer and making sure all the programs and safeguards were working properly. I very much enjoyed my time with this gentleman, he gave me very useful tips about maintaining our computer and was very friendly and cordial during the time he was here. I would love to use him again if we have nay hardware or software issues in the future.

The young men that came to install our new desk top computer were very knowledgeable, efficient and EXTREMELY friendly. They did an excellent job of getting new system set up, transferring data from old computer to new and answering all our many questions. We couldn't have asked for anything more. It was a very worthwhile experience and for us well worth the money. They were very patient and helpful w/ 2 retired non- techy customers.

Excellent service from Geek Squad. All files were downloaded from the cloud and my new computer works great!

Great job! Perfection! Patient made sure I knew how to do everything before he left

The agent installed my new computer and performed data transfer from my old computer with no problems. He spent time to enplane the process and how to use the Windows 11 format. Also return my follow up telephone call to answer further questions. Great Service, well worth the fee.

The agent delivered and installed my new computer and printer. He was careful with my belongings and was helpful in deciding where and how to set up my new equipment. He made sure to remove all boxes, etc and to leave my house in good order.

The computer was set up quickly and the agent showed me how to get started. I'm happy with it.

expertise, knowledgeable, used for everyday use, emails, ordering, reading news

The agent came out to our house to help my elderly father set up his new laptop. He was very personable and called me several times before his visit to make sure we were ready and had everything we need to be successful.

geek squad agents arrived on time after calling ahead of arrival they completed the installation of my new computer and printer and gave instructions on use and updates synced my iPhones and watches and cleaned up everything they were very professional and truly experts will always use geek squad for our needs

After several Best Buy-aborted tries to get our computers installed, Bryan managed to schedule us. Nhan came and spent several hours installing them and transferring data. He stayed until we were completely satisfied with how everything was working. I give Bryan and Nhan 5 stars. I give the Geek Squad scheduling system 0 stars. That system is horrible for both clients and Geek Squad techs.

The technician did a wonderful job in connecting my computer and printer I was pleased with his knowledge and commitment to provide me with excellent service

very happy that we purchased total tech, they have set up our television put our streaming programs into all of our TVs helped us with our computers and each and every time they have been to our home, they have been so helpful and respectful, very grateful to have their services!

This service is a little pricy $$$ but I needed help with printer connections & reinstall.

He installed my new printer and all is working perfectly. He even solved an issue I was having with my card-making program. It's difficult to find anyone to come to my home to do tech support; I am very grateful for your offering this service.

Geek squad set up my new computer all went well and set my printer and showed us how to operate it properly he added all the new programs, very happy with the geek squad and would use them again,

agent (rich) transfered all data from old computer to new computer also explained what he was doing