Customer Ratings & Reviews

Comfy and very easy to connect. Sound is clear and love that I can hear the footsteps of my enemies. Def would recommend, especially to PC users.

Hubby enjoyed receiving these as a gift. Microphone detaches. 10/10 recommend

Works great as a replacement for the older AW gaming headset that broke apart around the ear cup to headband link. This feels more premium and durable. Sounds great as you would expect from a high end gaming headset.

It’s a great headset I liked the audio as well!!!!

[Employee of bestbuy] The active noise cancelation is amazing the 7.1 surround sound slaps as well. the only thing i dislike is that white gets dirty quickly.

It is versatile, very easy to set up and use and super good quality sound and voice.

Love these the sound quality and the noise cancellation features are awesome for gaming

Great sound quality and battery life. Easy connectivity options.

Purchased these for my teenager who is a tech guru. He approves.

My husband loves them. It matches his whole Alienware set.

Build and sound quality are top notch! From music to footsteps checks my boxes. Friends say mic is solid

Comfortable headset for gaming, the sound of it is perfect and the mic is ok. Good for fps gaming. If your living in a hot climate go for something else kinda makes my ear sweaty

Love everything about this headset but the mic. Not sure if it's just on discord but when I do mic tests it sounds good, but i get complaints that my mic cuts off at times. But when it works, it's great because sound is excellent and it's the most comfortable headset I've ever used.

Great Headset - I could walk all the way to the back corner of my back yard and still had connection. Sound was superb. Connection was amazing!!!! I just cant tolerate over ear headsets. I would buy these again if I could rig them to be on ear instead of over ear.

Works great. Just can't get it to work wireless to my playstation 5 . Headset feels good and look good.

This was a gift for my grandson. He absolutely loves them. Just what He wanted.

First, I'm a gamer. I play about an hour or two daily, when not working or handling husband/father responsibilities. I have several gaming headsets that I rotate as the die or my son is using while he's playing. Comfort It feels compact but sturdy. There are some exposed wires, but they do not effect the functionality of the headset. The headset is very comfortable with wide ear pads that have plenty of cushion. The headset is definitely lighter than a few of my others. It is very comfortable to wear. I usually have a pinching or some type of discomfort after wearing for an extended period of time, but I haven't had that yet. The mic is easy to maneuver. Functional The headset has controls on both the right and left ear pads. The ON switch and the Bluetooth connection is on the left and the ANC, Volume, and Mic Mute is on the left. When you click the mute button the end of the mic just before the receiver glows red. It would probably annoy some people, but it does let people in the room know when you are unmuted. I had no problems connecting to my PS5 once the headphones were charges. The ANC (active noise cancellation) does a pretty good job, but there is one issue with it. The issue is there is an active humming sound, when nothing is coming through the game…its not bad but it is there. The ANC transparency mode is nice too. It lets the game play but you can still hear what is going on around you…ie…wife can’t talk crap about you dying behind your back. My biggest complain with the headset is that the volume button doesn’t work with the PS5. Or at least not mine. I saw the complain in other reviews and on the Dell site after I couldn’t get it to work. Pros • Great sound (input and output) • Comfortable Ear pads • ANC works (transparency mode is a nice touch) • Long battery life Cons • Volume button/Wheel doesn’t seem to work with PS5 Aside from the volume controls, I have no real complaints. Great sound and comfort!

With so many options in the market for gaming headsets, it's always hard choosing the right one. Recently, my old Logitech headsets died on me and I needed to get a replacement ASAP. My old Logitech headset was comfortable and provided crisp clear sound and communication. So, I wanted something comparable, and at a decent price point. Last week, I got my hands on the Alienware Pro Wireles Gaming Headset. One thing that is immediately noticeable is the overall quality of the headset. The headset is not too bulky, is lightweight, and feels good around my head. For connectivity, they do include adapters, so you are able to use these on much more than just your gaming console. The sound quality on the Alienware - Pro Wireless Gaming Headset is incredible. The large earmuffs/pads do a great job at blocking out background noise, yet feel incredibly soft around my ears. Unlike other gaming headsets in the market that feel tight around my head, these provide just the right amount of pressure that allow me to continously play for long periods of time. Another big plus is the battery life. It's been about three days since I fully charged them and the battery is still going strong. Bluetooth distance is also great. I would highly recommend the Alienware - Pro Wireless Gaming Headset to anyone.

I love the world we’re in with gaming audio almost having an arms race to out clarify and outperform the battery life of the last headset that came out. I’ve owned some pretty incredible headsets that ranged from bare bones to all the bells and whistles and all along the in between spectrum. I believe that the Alienware Pro headset is all that you NEED without the razzle dazzle of some other company’s headsets. In the box is the headset, a USB-C dongle, a USB-A to USB-C adapter, a USB-A cable, a detachable mic and shield, and some paperwork including a Alienware sticker. What you need and a sticker…that’s it! The package itself is nice too, its a slip case and very slick but not flashy or unnecessarily complex. The headset itself feels compact but very comfortable, the cushions are memory foam with a soft leatherette coating outside (this seems to be pretty standard but mentioning it in case it matters). The headband isn’t as “springy” as some I’ve used but the cups slide up and down to adjust and I didn’t feel like I wasn’t getting it to sit right on my head and it didn’t feel tight. I was able to easily pair the headset with both my laptop and my TV to get my game audio but you can also use the included dongles to connect to anything that doesn’t take the bluetooth connection. Once I had it connected and adjusted to my head I was impressed with how loud and clear they are. I’m not an audiophile by any means but the sound at times felt like it was mimicking surround sound (audio on one side feeling like it was from behind). There box says the sound is from 50mm graphene coated drivers, which I’ll take their word for and that its a good thing but there are zero complaints about the sound being delivered through this fairly compact headset. With the detachable mic you can get good sound in and out with noise cancellation, the box says it uses “two mic AI noise cancellation” and the friends I used to talk with couldn’t hear all the noise I was apologizing for on my end (kids and conversations aren’t compatible without apologizing). I’m not a big online gamer but I could see this working great for Zoom meetings or the like as it seems to be excellent microphone quality. I mentioned the headset is compact but that doesn’t mean there’s not an abundance of features built right into it. Obviously power on and off as well as a switch to connect via bluetooth or 2.4gHz, a mic on/off button, three ANC modes (Active Noise Cancellation: on, off, or passthrough so you can hear your surroundings with it on both ears), and the all important volume knob so you don’t bust your eardrums. You can customize your audio experience with Alienware Command Center too. Lastly, these advertise running for over 70 hours per charge and offering a quick charge where you get 8 hours from 15 minutes plugged in charging! I haven’t used them for 70 hours but I’ve used them for over 30 this past week and haven’t gotten any indication they’re low on battery at all. As a whole these are comfortable, well performing, and long lasting headphones which pair easily with your computer, gaming system, or TV through bluetooth or 2.4gHz connections. They aren’t the most flashy headset on the market, no LEDs or unnecessary bells and whistles, but they’re going to out perform whatever you have on your head now and its going to do that for longer than you should be able to stay awake without a break. These are EXCELLENT headphones and you’d be a fool not to check em out if you’re in the market for quality headphones no matter how you plan to use them.

To briefly sum up my thoughts…this is a good headset, more or less across the board, and I think just about everyone would be happy with them, but there is no real defining feature. Not really a negative, but just something to note. Everything you would expect is there, the headset itself, a mic (which thankfully is detachable), a USB-C dongle, as well as A-C adapters and cables. All quality and feel good. The build seems solid, and I think they should last over time. My only concern would be the leather-like material covering a fair amount. It should be fine, I think, and to be honest, it is much like many other cans out there. As for the looks? Simple. Plain. Clean. Lots of matte black. I suppose some, or many, may want something more “gamery,” but this look is perfect for me. Setup was easy for me, and I did not run into any issues. Mostly a plug and play experience, some software adds, and a little fine tuning. I also appreciate having a couple of ways to connect them, as well as them being so cross platform. In use, I really liked them. I found them to be quite comfortable, the cups fit my ears well, and the materials choices were solid. They do get a little warm after using them for a while, but that is just kind of normal and could be a me thing. I didn’t mention it above, but I also liked their use of buttons. Fairy tactile, and I got used to their placement and feel very quickly. As for sound, I generally liked everything here. I think they do deliver very good sound. Clear. Clean. With some punch. I also feel they “largely” delivered on the ANC. They do provide a nice seal, which is important here, and in most cases did a nice job of isolating me from the outside world. It just is not the best, so keep your expectations in line. Lastly, battery life has been outstanding so far. Frankly, I am quite surprised. I will have to see how this holds up over time, but I don’t think this will be an issue going forward. Ultimately, as I said above, I think this is a good headset, and I am very pleased with them. Just solid across the board. It would be nice if they folded for travel, not really a dig, but just something I would like. Beyond that though, the build is good, I like the look, they’re comfortable, and they sound quite good. Perhaps nothing to wow you, but I do think the value is there.