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Barri Posted
Not the best item I have seen in tech industry,very limited things available.
Posted
Hi Barri,
Thank you for sharing your feedback about the Echo Show 11. I'm sorry to hear that the device hasn't met your expectations, particularly regarding the available features and functionality.
The Echo Show 11 is designed to offer a premium smart display experience with its vibrant 11" Full-HD screen, spatial audio, and integration with Alexa's growing ecosystem of skills and features. However, I understand that everyone has different needs and expectations from their tech devices.
Some features that users find valuable include:
Smart home control for compatible devices
Video calling with friends and family
Streaming content from Prime Video, Netflix, Hulu, and other services
Photo frame mode with Amazon Photos
Alexa skills for news, weather, recipes, and more
Widgets and customization on the home screen
We appreciate your honest feedback—it helps us understand where we can improve
Rogue31 Posted
Got this to replace my beautiful google nest max hub because its not available anymore needed a large screen because my vision is terrible and i used my nest hub like a giant alarm clock that i could see without my glasses on. You can not have a full screen clock amazon hasnt figured that function out apparently. The ambient light doesnt work properly either. Not worth the price
Posted
Dear Rogue31,
Thank you for sharing your experience with the Echo Show 11, and we're sorry it hasn't met your expectations — especially coming from a device you loved and relied on daily.
We completely understand the importance of having a large, clear clock display when vision is a concern. We want you to know that your feedback about a full-screen clock option is exactly the kind of input our product team values, and we'll make sure it's passed along. In the meantime, you can try saying "Alexa, show me a clock" or exploring the Clock face options under Settings > Home & Clock > Clock. While not truly full-screen, some clock faces do maximize the display size and may be easier to see without glasses.
Regarding the ambient light sensor, we'd suggest checking under Settings > Display > Adaptive Brightness to ensure it's toggled on. If it's already enabled and still not responding correctly, a quick restart (hold the power button for 10 seconds, then turn back on) can sometimes recalibrate the sensor.
We appreciate you giving Echo Show 11 a try, and we're sorry it hasn't been the seamless replacement you were hoping for. If you'd like further assistance or want to explore additional display customization options, please don't hesitate to reach out to us at 1-888-280-4331 — we're happy to help.
RamiA Posted
It doesn't worth the money the sneakers not very clear
Posted
Hi RamiA,
Thank you for sharing your feedback about the Echo Show 11. I'm sorry to hear that you're disappointed with the speaker quality and don't feel the device is worth the investment – that's definitely not the experience we want you to have.
I understand your concern about the speakers not being very clear. The Echo Show 11 is designed with spatial audio technology and premium speakers that should deliver clear, room-filling sound, so if you're experiencing unclear audio, there are a few things that might help:
Audio settings adjustment: Try going to Settings > Audio > Equalizer in your Echo Show and adjusting the bass, midrange, and treble to better suit your preferences
Volume levels: Sometimes clarity improves at moderate volume levels rather than very low or maximum volume
Placement: The device's spatial audio works best when it's not placed too close to walls or in corners where sound can become muffled
Content source: Audio quality can vary depending on the source (music streaming services, video calls, etc.)
If you've tried these adjustments and the speaker quality still doesn't meet your expectations, I'd encourage you to contact Amazon Customer Service at 1-800-280-4331. Since you purchased this just 3 days ago from Best Buy, you're well within the return window if you decide the Echo Show 11 isn't the right fit for your needs. Amazon's support team can also help troubleshoot further or discuss whether there might be a hardware issue with your specific unit.
Your feedback about the audio quality is valuable and helps us understand where customer expectations aren't being met.
Strikergcom Posted
i hate that it shows adds and there's no way to disactivate them
Posted
Dear Strikergcom,
Thank you for your feedback about the Echo Show 11. We understand your frustration regarding the ads on the display. I'd like to help clarify that there are actually ways to manage content suggestions and advertisements through your device settings. You can adjust these by going to Settings > Home Content > Home Content Preferences, or by using the Alexa app under Device Settings.
If you're still experiencing issues, our customer service team would be happy to walk you through the process of customizing your display preferences. You can reach them at 1 888-280-4331.
We appreciate you bringing this to our attention and hope we can help improve your experience.