Amazon Echo Show 11, Vibrant Full HD 11" display with more viewing area and spatial audio, designed for Alexa+ Glacier White B0DC96PPZK

Customers are saying

Customers regard the Echo Show 11 as a well-performing product overall. Users appreciate the device's screen size and find it to be appropriately sized for their needs. The device is also praised for its ease of use, exceeding user expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 2 out of 5 stars
Not buy
CarlosjesusF Posted 3 months ago
The design of this device is beautiful and the idea behind it is great, but the performance is very disappointing. It often works slowly and sometimes does not respond to simple questions. There are also moments when the display suddenly goes black for no reason. For a device at this price, I expected much better reliability and speed. Right now it feels frustrating to use and not worth the money.
No, I would not recommend this to a friend
Unhelpful (0)
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Brand response from Amazon Devices Customer Support
Posted 3 months ago
Hi CarlosjesusF,
Thank you for your feedback on the Echo Show 11. I am sorry to hear it is not working for you. There are a few things to try and get things moving smoothly: Power cycle the router by unplugging it for 30 seconds to clear any network traffic/errors. Ensure the Echo Show 11 has the latest updates. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.
Rated 2 out of 5 stars
Waiting for Apple's HomePod with display
JerryM Posted 3 months ago
It's OK but not much of an improvement over the Echo Show 8.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Amazon Devices Customer Support
Posted 3 months ago
Hi JerryM,

Thank you for sharing your thoughts on the Echo Show 11. I appreciate your feedback about the upgrade experience from the Echo Show 8.

I understand that the improvements may feel incremental if you're already familiar with the Echo Show 8. The Echo Show 11 does offer some enhancements that might become more noticeable over time:

Larger 11" display: Provides more viewing area for video calls, recipes, and content
Spatial audio: Creates a more immersive sound experience for music and media
Enhanced smart home hub: Improved Matter and Zigbee support for device connectivity

That said, your feedback about the upgrade path is valuable—it helps us understand what features matter most to users considering the move from one Echo Show model to another. If there are specific features or improvements you were hoping to see, I'd love to hear more about what would make the upgrade more worthwhile for you.

If you have any questions about maximizing the features available on your Echo Show 11, or if there's anything we can help with, please feel free to reach out to our support team at 1-888-280-4331.

Page 1 0 of 0 reviews

Customers are saying

This summary was generated by AI based on customer reviews.

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Most Relevant

91%

would recommend to a friend

Rated 2 out of 5 stars
Not buy
CarlosjesusF Posted 3 months ago
The design of this device is beautiful and the idea behind it is great, but the performance is very disappointing. It often works slowly and sometimes does not respond to simple questions. There are also moments when the display suddenly goes black for no reason. For a device at this price, I expected much better reliability and speed. Right now it feels frustrating to use and not worth the money.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Amazon Devices Customer Support
Posted 3 months ago
Hi CarlosjesusF,
Thank you for your feedback on the Echo Show 11. I am sorry to hear it is not working for you. There are a few things to try and get things moving smoothly: Power cycle the router by unplugging it for 30 seconds to clear any network traffic/errors. Ensure the Echo Show 11 has the latest updates. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.
Rated 2 out of 5 stars
Waiting for Apple's HomePod with display
JerryM Posted 3 months ago
It's OK but not much of an improvement over the Echo Show 8.
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Amazon Devices Customer Support
Posted 3 months ago
Hi JerryM,

Thank you for sharing your thoughts on the Echo Show 11. I appreciate your feedback about the upgrade experience from the Echo Show 8.

I understand that the improvements may feel incremental if you're already familiar with the Echo Show 8. The Echo Show 11 does offer some enhancements that might become more noticeable over time:

Larger 11" display: Provides more viewing area for video calls, recipes, and content
Spatial audio: Creates a more immersive sound experience for music and media
Enhanced smart home hub: Improved Matter and Zigbee support for device connectivity

That said, your feedback about the upgrade path is valuable—it helps us understand what features matter most to users considering the move from one Echo Show model to another. If there are specific features or improvements you were hoping to see, I'd love to hear more about what would make the upgrade more worthwhile for you.

If you have any questions about maximizing the features available on your Echo Show 11, or if there's anything we can help with, please feel free to reach out to our support team at 1-888-280-4331.

Page 1 0 of 0 reviews

Not buy

CarlosjesusF Posted 3 months ago

The design of this device is beautiful and the idea behind it is great, but the performance is very disappointing. It often works slowly and sometimes does not respond to simple questions. There are also moments when the display suddenly goes black for no reason. For a device at this price, I expected much better reliability and speed. Right now it feels frustrating to use and not worth the money.

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from Amazon Devices Customer Support

Posted 3 months ago

Hi CarlosjesusF,
Thank you for your feedback on the Echo Show 11. I am sorry to hear it is not working for you. There are a few things to try and get things moving smoothly: Power cycle the router by unplugging it for 30 seconds to clear any network traffic/errors. Ensure the Echo Show 11 has the latest updates. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. AmazonDevices

Waiting for Apple's HomePod with display

JerryM Posted 3 months ago

It's OK but not much of an improvement over the Echo Show 8.

Hi JerryM,

Thank you for sharing your thoughts on the Echo Show 11. I appreciate your feedback about the upgrade experience from the Echo Show 8.

I understand that the improvements may feel incremental if you're already familiar with the Echo Show 8. The Echo Show 11 does offer some enhancements that might become more noticeable over time:

Larger 11" display: Provides more viewing area for video calls, recipes, and content
Spatial audio: Creates a more immersive sound experience for music and media
Enhanced smart home hub: Improved Matter and Zigbee support for device connectivity

That said, your feedback about the upgrade path is valuable—it helps us understand what features matter most to users considering the move from one Echo Show model to another. If there are specific features or improvements you were hoping to see, I'd love to hear more about what would make the upgrade more worthwhile for you.

If you have any questions about maximizing the features available on your Echo Show 11, or if there's anything we can help with, please feel free to reach out to our support team at 1-888-280-4331. AmazonDevices

Customer Ratings & Reviews