Amazon Echo Show 11, Vibrant Full HD 11" display with more viewing area and spatial audio, designed for Alexa+ Glacier White B0DC96PPZK

Customers are saying

Customers regard the Echo Show 11 as a well-performing product overall. Users appreciate the device's screen size and find it to be appropriately sized for their needs. The device is also praised for its ease of use, exceeding user expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 3 out of 5 stars
Still slow and now smooth operation
RossH Posted 3 months ago
Upgraded from 1st gen echo show 8. Disappointed operating system is no better than 1st gen. Still lags, still doesn’t listen when 5 feet away, misunderstands often. Hardware and screen quality is very nice
No, I would not recommend this to a friend
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Brand response from Amazon Devices Customer Support
Posted 3 months ago
Hello, RossH. Thank you for taking the time to leave a review on the Echo Show 11. I'm sorry to hear that you're experiencing performance issues with the device, including lag and voice recognition challenges. I understand how frustrating this can be, especially after upgrading from your 1st Gen Echo Show 8. Here are some troubleshooting steps that may help improve the device's responsiveness and voice recognition: 1. Check that your Echo Show 11 has a strong and stable Wi-Fi connection, as connectivity issues can cause lag and delayed responses. 2. Ensure you have the latest software version installed by going to Settings > Device Options > Check for Software Updates. 3. Try moving the device to a location with less background noise, as ambient sounds can interfere with voice recognition. 4. Restart your Echo Show 11 by unplugging it from power, waiting 30 seconds, then plugging it back in. 5. Consider retraining Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. If these steps don't improve the performance and voice recognition issues, please contact Amazon Customer Support at 1-888-280-4331. They're available 24/7 and can provide additional technical assistance. Thank you for your feedback, and I'm glad to hear you're enjoying the hardware and screen quality of the Echo Show 11.
Rated 3 out of 5 stars
Nothing new
Ross Posted 5 months ago
The old software was better and it now doesnt start my ford. Wow a big screen
No, I would not recommend this to a friend
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Brand response from Amazon Devices Customer Support
Posted 5 months ago
Hello Ross! Thank you for your feedback on the Echo Show 11. I'm sorry to hear about your disappointment with the software changes and the issues with your Ford integration. To troubleshoot the Ford integration issue, try disabling and re-enabling the Ford skill in your Alexa app, ensure your Ford Pass app is updated to the latest version, check that your vehicle's connectivity services are active and properly linked to your Amazon account, and verify your Wi-Fi connection is strong and stable. If the Ford integration continues not to work, you may need to contact Ford customer support or check the Ford Pass Connect service status, as the issue may be related to changes in Ford's API or service rather than the Echo Show itself. Thank you for your feedback!
Rated 3 out of 5 stars
Feels like it still needs a few updates.
JoshR Posted 1 month ago
Well i picked this up to replace my ipad pro that my wife had turned into a permanent kitchen TV. The sound isnt great, a ton of bass but alot of clarity is lost. Amazon silk sucks as a webbrowser, which is required for Youtube. There is no dedicated Youtube app.
I would recommend this to a friend
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91%

would recommend to a friend

Customers are saying

This summary was generated by AI based on customer reviews.

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Most Relevant

Rated 3 out of 5 stars
Still slow and now smooth operation
RossH Posted 3 months ago
Upgraded from 1st gen echo show 8. Disappointed operating system is no better than 1st gen. Still lags, still doesn’t listen when 5 feet away, misunderstands often. Hardware and screen quality is very nice
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Amazon Devices Customer Support
Posted 3 months ago
Hello, RossH. Thank you for taking the time to leave a review on the Echo Show 11. I'm sorry to hear that you're experiencing performance issues with the device, including lag and voice recognition challenges. I understand how frustrating this can be, especially after upgrading from your 1st Gen Echo Show 8. Here are some troubleshooting steps that may help improve the device's responsiveness and voice recognition: 1. Check that your Echo Show 11 has a strong and stable Wi-Fi connection, as connectivity issues can cause lag and delayed responses. 2. Ensure you have the latest software version installed by going to Settings > Device Options > Check for Software Updates. 3. Try moving the device to a location with less background noise, as ambient sounds can interfere with voice recognition. 4. Restart your Echo Show 11 by unplugging it from power, waiting 30 seconds, then plugging it back in. 5. Consider retraining Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. If these steps don't improve the performance and voice recognition issues, please contact Amazon Customer Support at 1-888-280-4331. They're available 24/7 and can provide additional technical assistance. Thank you for your feedback, and I'm glad to hear you're enjoying the hardware and screen quality of the Echo Show 11.
Rated 3 out of 5 stars
Nothing new
Ross Posted 5 months ago
The old software was better and it now doesnt start my ford. Wow a big screen
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Amazon Devices Customer Support
Posted 5 months ago
Hello Ross! Thank you for your feedback on the Echo Show 11. I'm sorry to hear about your disappointment with the software changes and the issues with your Ford integration. To troubleshoot the Ford integration issue, try disabling and re-enabling the Ford skill in your Alexa app, ensure your Ford Pass app is updated to the latest version, check that your vehicle's connectivity services are active and properly linked to your Amazon account, and verify your Wi-Fi connection is strong and stable. If the Ford integration continues not to work, you may need to contact Ford customer support or check the Ford Pass Connect service status, as the issue may be related to changes in Ford's API or service rather than the Echo Show itself. Thank you for your feedback!
Rated 3 out of 5 stars
Feels like it still needs a few updates.
JoshR Posted 1 month ago
Well i picked this up to replace my ipad pro that my wife had turned into a permanent kitchen TV. The sound isnt great, a ton of bass but alot of clarity is lost. Amazon silk sucks as a webbrowser, which is required for Youtube. There is no dedicated Youtube app.
I would recommend this to a friend
Unhelpful (0)
Report Comment

Page 1 0 of 0 reviews

Still slow and now smooth operation

RossH Posted 3 months ago

Upgraded from 1st gen echo show 8. Disappointed operating system is no better than 1st gen. Still lags, still doesn’t listen when 5 feet away, misunderstands often. Hardware and screen quality is very nice

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from Amazon Devices Customer Support

Posted 3 months ago

Hello, RossH. Thank you for taking the time to leave a review on the Echo Show 11. I'm sorry to hear that you're experiencing performance issues with the device, including lag and voice recognition challenges. I understand how frustrating this can be, especially after upgrading from your 1st Gen Echo Show 8. Here are some troubleshooting steps that may help improve the device's responsiveness and voice recognition: 1. Check that your Echo Show 11 has a strong and stable Wi-Fi connection, as connectivity issues can cause lag and delayed responses. 2. Ensure you have the latest software version installed by going to Settings > Device Options > Check for Software Updates. 3. Try moving the device to a location with less background noise, as ambient sounds can interfere with voice recognition. 4. Restart your Echo Show 11 by unplugging it from power, waiting 30 seconds, then plugging it back in. 5. Consider retraining Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. If these steps don't improve the performance and voice recognition issues, please contact Amazon Customer Support at 1-888-280-4331. They're available 24/7 and can provide additional technical assistance. Thank you for your feedback, and I'm glad to hear you're enjoying the hardware and screen quality of the Echo Show 11. AmazonDevices

Nothing new

Ross Posted 5 months ago

The old software was better and it now doesnt start my ford. Wow a big screen

Posted 5 months ago

Hello Ross! Thank you for your feedback on the Echo Show 11. I'm sorry to hear about your disappointment with the software changes and the issues with your Ford integration. To troubleshoot the Ford integration issue, try disabling and re-enabling the Ford skill in your Alexa app, ensure your Ford Pass app is updated to the latest version, check that your vehicle's connectivity services are active and properly linked to your Amazon account, and verify your Wi-Fi connection is strong and stable. If the Ford integration continues not to work, you may need to contact Ford customer support or check the Ford Pass Connect service status, as the issue may be related to changes in Ford's API or service rather than the Echo Show itself. Thank you for your feedback! AmazonDevices

Feels like it still needs a few updates.

JoshR Posted 1 month ago

Well i picked this up to replace my ipad pro that my wife had turned into a permanent kitchen TV. The sound isnt great, a ton of bass but alot of clarity is lost. Amazon silk sucks as a webbrowser, which is required for Youtube. There is no dedicated Youtube app.

I would recommend this to a friend

Customer Ratings & Reviews