See more imagesAPC - Back-UPS, 900VA/480W, Tower/Wall Mount, 9 Outlets, LED Indicator, USB-A port - Black
- Model:
- BVN900M1
- SKU:
- 6411066
Highly rated by customers for:
See more imagesHighly rated by customers for:
DanC Posted
Worked for 4 months and came home to a constant tone and flashing lights which means bad battery. It's a non-replacable battery so have to go through warranty claim. They sent another one and it failed the same day with nothing even plugged into it. DOA. Waiting to see if they will send another. More frustration than its been worth.
Posted
We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST
MarkW Posted
This was unusable. Out of the box it had a strong plastic smell. After I plugged it in, it had a strong burning plastic smell. I unplugged it and returned it. When the return clerk opened the box to confirm the correct product was in it, he commented on the bad smell.
Posted
We're sorry to hear about your experience with our product. We would like to address this matter promptly. Please reach out to our customer support team with your details, and we'll work to make things right. We offer phone support at 800-800-4272 and chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST.
ImissWIN95 Posted
Started to scream louder than a smoke alarm in the middle of the night. There was not a power outage. The outlet was fine. It just wanted to have a deafening scream at 2:30AM. Buttons not responsive. I even yelled at it. I took it out to the yard and left it. In the next evening It was still screaming when I heaved it in the landfill. This thing is sealed cant fix it.
Posted
Thank you for taking the time to review our Back-UPS 900 VA unit. Please do a logic reset with the unit by turning it off, then unplug it from the wall socket and disconnect the battery. After those, please press the power button for 5 seconds while it's still unplugged from the power source and while the battery is disconnected. If the issue persists after doing the logic reset, please contact us via chat: https://www.apc.com/us/en/tools/chat/ or phone 800-800-4272, to assist you further.
MsMichalski Posted
On/off switch stuck down in the unit. Couldn’t get it to pop up. Also, it’s the ugliest thing I have ever seen.
Posted
Thank you for taking the time to provide feedback about our UPS. I am sorry to hear of the issues you are facing and apologize for any inconvenience it has caused. This UPS would come with a 3 year warranty. At your earliest convenience please reach out to APCbySchneider to troubleshoot the issue further. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or visit https://www.se.com/us/en/work/support/ and look for the chat icon available from 8AM-8PM EST.
Alan Posted
Product did not work. It failed to connect to the internet after numerous attempts.
Posted
Thank you for taking the time to review our UPS. I am sorry to hear that you are having problems with our unit. At your convenience I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Fanny Posted
This product is not what it says it is. My power went out and the four of the surge protectors I had purchased did not run any of my appliances for more than maybe 10 minutes. I am very disappointed. I would not recommend them. I'm sure there are better products on the market.
Posted
Thank you for taking the time to review our UPS. I am sorry to hear the runtime wasn't as expected. There is a chance that the equipment is drawing more power than expected. At full load (480 watts) the unit would provide 1 minute of runtime. At half load (240 watts) you would get around 9 minutes of runtime. It sounds like the load may be around 230 watts.
gjm123 Posted
Was disappointed with product. Purchased on short notice to replace a failed unit. 9 outlets, but whenever I plugged in 4 items (PC, monitor, printer, speakers) the unit simply shut-down/off without warning. I returned this product.
Posted
Thank you for taking the time to review our UPS. Unfortunately it sounds like you may have overloaded the UPS. Even though there are multiple outlets on the UPS you would still want to keep the load under 480 watts. It is likely that the printer pulled too much power and caused the UPS to become overloaded.
Tovtheluckdragon Posted
Reeeeeally unhappy with this. My other apc has been going strong for four years. This one started acting up a month after purchasing. Just outside the return window. It’s defective and not usable. Avoid.
Posted
Thank you for taking the time to review our UPS. I am sorry to hear that ran into issues with our UPS. Our BackUPS products would come with a 3 year factory warranty on it. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
JC504 Posted
Storm came and power was lost. Backup power onky last for an hour on my entertainment center. I will see if I can return the unit due to failure to maintain power as specified in overview.
Posted
Thank you for taking the time to review our UPS. I am sorry to hear that the unit didn't provide the expected runtime. There is a chance there is more power draw then suspected. To get around an hour of runtime the load would be around 65 watts. At full load (480 watts) you would around 2 minutes of runtime. At half load (240 watts) you would get around 10 minutes of runtime.
SOUNDBAR Posted
STOPPED WORKING LESS THAN 2 WEEKS OF USE. RETURNED BACK WITHOUT HASSLES
Posted
Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. If you ever run into any issues with our unit in the future please do not hesitate to reach out to us with any other questions. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.