Customer Ratings & Reviews

The APC BN1050M Back-UPS is quite heavy and large. It weighs almost 16 pounds and is over 14 inches long with the plugs inserted. Most of the weight is in the battery. The only place I could find to put it where I can see the front is on top of my tower PC. Probably not ideal, but it seems to be doing OK there. If I find I don’t need to see the display I might move it behind the monitor. It comes with the battery disconnected. I had to pull out the very heavy battery using the flimsy plastic pull-tab and connect the super short wires. Pulling the battery out just a couple of inches disconnected the white wire. The white wire has a plastic cover, so reattaching it wasn’t extremely difficult, but once loose it was hard to tell which direction was up. I almost gave up when connecting the red wire. It is very short and rigid and has to go into a plastic housing with limited visibility. Using pliers and tweezers I finally got the red wire twisted around where I could just barely get it connected, but apparently it is good enough because I didn’t get a battery error message when I turned the power on. Longer wires, a lift up plastic connector protector or a lighter battery would’ve made that part much easier. The UPS can be connected to a computer via the included data port/USB cable to download Powerchute software to save any open files during a power loss. Downloading the software was convoluted. The user manual instructions were incorrect. I went to the website as instructed, but the obvious software download was discontinued. There were several instruction videos but they were outdated. The last version of Windows they showed was Windows 10. But it was enough to tell me what to look for. I had to physically type “Powerchute Personal Edition” in the search bar and then go to the software tab to find the current download (v3.1.0). Some of the problems might be because the unit I received appears to be over a year old. The certification attached to the UPS is dated 2024. There are places to plug in 10 devices - 5 with surge protection and battery backup and 5 with surge protection only. Because 2 of my devices (modem and router) have large non-standard plugs, I could only use 4 plugs on each side. There was no way to get both the modem and router plugged into the battery backup side. There is limited space on the back of the UPS so I’m not sure how to better configure the design, but the top plug on one side covered up the data port for the Powerchute download connection. I couldn’t access it without unplugging the router. The order of instructions in the user manual is 1) connect battery, 2) download Powerchute, 3) connect the equipment and 4) adjust sensitivity. The default sensitivity is supposed to be 3 bars and I only had one. The adjustment instructions are to turn the UPS power off and then press the Power button for 6 seconds to enter the programming mode. Without thinking I followed the instructions, and of course since everything was plugged into the UPS, everything shut down when I pushed the power button. The PC did a hard shut down and I lost internet, Wi-Fi, etc. The sensitivity adjustment step should either be done prior to plugging in the devices or there should be instructions to first shut down the PC and then power off the UPS. The unit has been running smoothly. The only odd thing is with my laser printer. It is plugged into the surge protector-only side, but whenever I print anything, the UPS powers on and shows the battery level. I will probably disconnect the printer and plug it directly into the wall. I have reliable power where I live, although we did lose power for several days 2 years ago. The 90 minutes of backup isn’t that useful for a prolonged power outage, but would be useful in locations where the power is routinely unreliable for short periods. If a surge protector only is needed, there are smaller and lighter options available.

I have always been content with surge protectors, mostly because I've had mostly laptops and tablets. Batteries already included, so even in the event of a power outage, I was good to go until my battery ran out. Having recently purchased a desktop for the family, I thought it was time to switch it up. I've always been intrigued by UPS's, but it wasn't an essential need until recently. Out of the box you get the UPS unit and a data cable to USB.. Before you even plug it into an outlet, you have to connect the battery connector. The UPS wasn't even plugged in, and I saw two sparks when the lead connected to the battery. It freaked me, out so I unplugged it and plugged it in again to see if the sparks would fly again, and nothing the second time... a bit of relief. Once it's plugged in, the screen on the front lights up. I plugged in my desktop, monitor, and laptop. The back where the outlets are separated into back up and surge protection. The front screen indicates a good number of statuses. It shows an online status, load capacity, battery charge, overload, event, automatic voltage regulation, error detection, and mute. I immediately muted it, because I didn't want to hear a loud sound often. Everything is okay so far. The spark still freaks me out. I placed it in a well ventilated area, so hopefully all is good.

The product is reliable but the value is off. Best UPS for the amount of use it will get but not worth it in long run.

Outlets too close together to work with the new monitor plugs which are oversized.

I purchased two of these guys, one of them works/worked great. The other must've been repackaged by the next world-class resealer because it was a complete dud. Feel free to pick one up if you're feeling lucky.

I purchased two of these only to have one of them already fail on me. I'm so disappointed.

Ok product, it works as advertised. Its better to protect expensive sensitive equipment.