Customer Ratings & Reviews

We didn’t receive AirPods in box it’s empty Don’t buy

This is a poorly advertised item. It is advertised with google in shopping to be the second item that shows up when you look up "Airpods". So instead of getting airpods, I got an empty, overpriced case. The price is set to where it looks like a cheap option for airpods, but it is in fact very, very misleading. I probably will not buy from Best Buy again.

Trash when compared with anything current. I used to think these made me evolve into a better human.

I only bought this because Airpower was expected to come out days after this released. Now that Airpower was canceled I see no use in having a wireless charging case. It comes down to return or not to return. I will actually keep this sealed and stored away to resell in the far future. A memento of Apple's biggest failure

This is what you get when you don’t read carefully how Best Buy list something so I bought this case thinking that it was a refurbished generation too Apple AirPod when I went to get it, I realized it was just the case so I returned it. I had a generation too at home. I was buying this for a friend as a gift.

This was an open box purchase, the case was in great condition and it showed very low charge. After getting a full charge and 5 minutes checking out with my ear buds it was good. However, after setting overnight it had very little charge left. The item was returned and I received a full refund, The bad part is I purchased another open box item and had the same problem. It was also returned.

Not clear that it was just the case, some price for what Amazon had for case AND AirPods so misleading

This case did not charge my AirPods, it did not work I have 2 pair and it didn’t charge neither one.

So disappointed of this stupid case that I receive I thought I was buying AirPods but I came empty only the case we got and o can’t even make a return because it was a gift for someone living outside of the country what do I do now??? I waisted my money

I have a pair of first generation air pods but I lost my chargers years later I decided to buy the replacement charger gen 2 but would not hold the sync up sync would drop right after I put AirPods in my ears. ??????

Not happy with bestbuy.com for this purchase at all. I purchased a pair of iPod pros with the charging case and this case came up as a suggested purchase. They made it appear this was compatible. I received the package on time but never looked at the details of it because I didn’t need the extra charging case until I travel this upcoming week. The return date ended two weeks ago. I’ve never had a bad experience with Best Buy online before but this was an expensive one. If anyone needs AirPod (non pro) charging case I have one. A Best Buy exchange would be awesome

This was the second charging unit for the AirPods that were no good

I thought that this was supposed to be an air pods with the case, not the only case.

i got an email notification or my order being picked up today 06-18-2020, i never made it to the store. i do not know who pick this order up but i would like an explanation asap. when placing my order i was instructed to take my debit card with me for pick up and my id, so before i can get out of work i got this email. try calling your store but no one answer the phone at the store or your 800 number, was advise to chat and no one available to chat with me and tell me what happened. my number 210-5443107

I thought the airpods were included but it was just a case. It was black friday and it was misleading

Beautiful and excellent item For use only with Iphone and ipad apple

I bought this case because my old one stopped charging and it worked for about a day. Then for some reason the case would not pair to anything. I brought them to the geel squad who had my product for over a month just to tell me they couldnt fox it because “unauthorized modifications were made.” What unauthorized modifications?

Bought these expecting them to work just as good as the case the airpods come with but it disappointed me. Two days after trying to get both to charge i tried for customer service a number of times no answer, no online customer service rep is ever available nor do the store i bought it from answer. I do want my money back or another they were expensive!!

I would love to give a review of the item but all I received was an empty box and when I asked can the item be shipped I was told they don’t have it to ship

Only used about 10 times. Product wil no longer sinc to phone