Apple - Geek Squad Certified Refurbished 10.9-Inch iPad - (10th Generation) with Wi-Fi + Cellular - 256GB - Silver (Unlocked)
Model: GSRF MQ6T3LL/A
SKU: 6619167
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I bought an iPad from Best Buy online, and they sent the wrong charging cord. When I contacted customer service, instead of just sending the correct one, they told me I had to either return the whole iPad or go to the store to replace the cord. So I went to Best Buy Southaven, and what did they offer me? A used, dirty white cord pulled from deep under the counter—not even new and definitely not what I paid for. Meanwhile, I’ve read other reviews where people had this same issue and were just sent a brand-new correct cord, no problem. So why am I being treated differently? This experience was frustrating, unprofessional, and honestly unacceptable. I expected better from Best Buy.
This review is from Apple - Geek Squad Certified Refurbished 10.9-Inch iPad - (10th Generation) with Wi-Fi + Cellular - 256GB - Blue (Unlocked)
Posted by BlackSocialWorker