Customer Ratings & Reviews

I had come to expect some slightly worn , dinged up AirPods and case from the reviews here. To my surprise , when I opened my box from Best Buy, the box was re-sealed , and a tiny bit worn. But when I opened it, to find my AirPods , case, and brand new cable , they were all in perfect condition. You could not tell new from used, at all. Also there was no previous owners iCloud account connected. Mine connected just fine. My only complaint about this new gen of AirPods is that the old ones fit better, period. At least in my ears. But if you asked any of my friends and family, they would say I have normal ears. I swear. So it’s something to keep in mind, the old ones are very simple and fit well. These are a little loose , but the sound quality is way better. I included some pictures to verify the normality of my ears , to see the AirPods , and also to compare the old AirPods case , to the new one !! Enjoy !!

Very very impressed and happy about this purchase the reviews said they were connected to the Apple ID of someone else but for me they connected to mine I did have a tiny issue with connecting this may be normal for AirPods but it just took a while I am very impressed the one star reviews are from months ago very sleek device I recommend this purchase

The sound quality was great and the battery percentage lasts longer than the first gens that I had previously

The sound is great and they are easy to set up. The only problem I have is that they fall out of my ears. Im hoping that Apple has a fix for this issue. If not I’ll use tape. Because they are that good compared to others.

I recently purchased Apple AirPods from Best Buy's online store, and I must say, it was a stellar experience from start to finish! Navigating the website was a breeze, and I quickly found the AirPods I was looking for. The product details were comprehensive, helping me make an informed decision. The checkout process was efficient, and I received timely updates about the status of my order. The shipping was prompt, and my AirPods arrived in perfect condition. What truly impressed me was the level of customer service. Despite being an online transaction, I felt like a valued customer. The Best Buy team ensured I was well taken care of and that my needs were met. A delightful surprise was discovering that Best Buy encourages customers to leave feedback for a chance to win a gift card. This thoughtful gesture truly sets them apart. In summary, my experience with Best Buy for my Apple AirPods purchase was outstanding. I am thoroughly pleased with my new headphones and equally satisfied with the service provided. I wholeheartedly recommend Best Buy for their top-notch products and exceptional customer care. Thank you, Best Buy, for a seamless and enjoyable shopping experience! You've gained a devoted customer in me.

I love these! i’m upgrading from the 2nd gen cause i lost them and i’m thoroughly impressed. sound quality is amazing. :))

After purchasing the re-certified AirPods and taking them home I noticed right away they still seemed to be linked to the previous owners iCloud account. When I held the AirPod case up to my iPad I received a message that the previous owner could still track the AirPods and I had trouble connecting them via Bluetooth. Here is all I did: 1. Opened the lid on the AirPod case 2. Pressed the small button on back of AirPod case for 15-20 seconds to reset them. 3. After that I stopped receiving notifications that the AirPods could be tracked and I was able to easily connect them to bluetooth. The AirPods, the AirPod case and the charging cable were like brand new, no cosmetic or mechanical issues at all. I would absolutely purchase them again. My re-certified AirPods and I have lived happily ever after. :)

They’re pretty good besides the whole ear wax thing I’m personally pretty clean and I wear usually a whole day with taking them off here and there to charge and I clean them, they were super uncomfortable at first but got used to it and now they feel good. If you like these style ear buds then I think these are for you

The AirPods are really cool and I thought it’s going to be little bit old and dirty becoz it’s refurbished but believe me it’s like a brand new , I am thankful to Best Buy @@@@$$$$

I bought this refurbished and it was still connected to the previous owner. so i cant remove it from them its kinda a bummer but it works fine

Great headphones. Super durable and stay charged longer then any Bluetooth headphone I’ve ever used. Would rebuy this product in a heartbeat.

The airpods are connected to someone’s icloud, so they can see my location. The airpods have great sound quality, but no noise cancellation like stated.

So far i had it for how many weeks now but I don’t have a problem… it’s good the only thing it doesn’t have is the noise reduction but the rest is very good, and the delivery is the best coz i had it earlier than I thought… tnx!

excellent product very good I recommend them They are super comfortable and easy to use.

was amazing i still have it up to this day and it works perfectly

they work perfectly fine like if they were brand new have had no problems at all

Got my moneys worth for sure. Seem new and great sound quality.

They’re good, very minimal scratches. Amazing battery life, they barely loose charge even after the whole day. If looking for better bass quality these are arguably the best, although the pros are bit better for overall sound

Bought these a few days ago and they arrived today and i got to say not bad I don’t see and scratches and its clean the box was a different story it was dented and looked dirty but the cable was there no paperwork but they connected just as fast as my airpods max sound quality is good obviously doesn’t campare to the max but for the other airpods i have bought these are just as good would recommend and for the other people that rated these low because it said it was getting tracked mine didn’t come like that so it looks like they took the advice and actually reset them 10/10 aripods 6/10 for the box

I bought these AirPods after having the 2nd generation AirPods for a year and a half because after about 6 months of having the second generation AirPods of using them all the time the left earbud decided it anted to die to where it would not charge. When I got my New 3rd generation AirPods delivered I was really impressed because the set up was really quick and easy , after I set them up I started to use them and noticed right away that the sound quality is much better then the 2nd generation AirPods. I would highly recommend these AirPods.