Customer Ratings & Reviews

Wonderful device, the starlight color is phenomenal. The 128GB base storage is cheap and perfect more my use. The size is my favorite part! Perfect screen size.

Excellent customer service in person and on phone very fast shipping , got exactly what I was suppose to and I the iPhone 13 has all the features it’s suppose to have works great can’t ask for a better phone

Definitely love it been with apple since middle school

I was so excited to go from a 7 to a 13…. It was very easy to understand to use! I learn something new everyday!

Apple never disappoints!!! Outstanding phone. Glad I upgraded.

First iPhone and I am very happy. Does everything I need it to do and takes great photos and videos. Have not had any issues with performance and will be hanging on to this one for as long as possible.

I had problems with Bluetooth but the phone is good.

I’m very glad to shop with you Best Buy, well having a cutest phone I’ve ever had in my life, everything is great about Iphone 13 .

I have been using this phone for almost a month now, and I have to say it really is great (for reference, my previous phone was a 6s that I had been using since 2016). The differences between the current 13 models and last year’s 12 models, and maybe even 2019’s 11 models, aren’t significant enough for me to recommend the upgrade if you own one of those. However, if you own something 3+ years old and are looking to upgrade, the iPhone 13 will likely have enough improvements to make the upgrade worthwhile. In my experience, the battery of the 13 can last me up to 2 days on a full charge, which was my main reason for upgrading, and the larger screen size and improved camera system were the next items on my “wishlist” that the 13 delivers. It also helps that the storage on the 13 models has increased, so the minimum 128 gigabytes provides plenty of space for photo and video taking and a rather large music library. Overall, it’s a great phone, and it’s even better if you’re making the switch from a much older phone. 10/10

I bought this phone for better battery life, internet speed, signal range, and the camera. I have not been disappointed! The battery easily lasts me all day with normal and heavy use. It is very snappy and gets great signal. The 5G is very nice to have and has been working well so far. I definitely recommend this phone to anyone. You don’t really need the pro model at all. I don’t know how it could be worth it when this model is more than capable for normal users.

Even with the extreme learning curve going from Android to Apple, I love this phone! It's not too big, everything loads super fast, and it takes great pictures. So happy so far!

Great phone. Bigger screen and storage and faster processing speed from the iPhone X that I was using. The best part of this phone, although this sound corny, I just liked the color.

Upgraded from the iPhone XS and it has been amazing. Crystal clear photos and very fast loading times. Battery life lasts at least 2x the amount of time as my previous phone.

Excellent purchase. Phone works as expected, love the longer battery life. Ordered online and picked up at the store. Geek Squad transferred my data and helped setup my new phone for free.

Fast, good battery life nice upgrades features at a decent price as well as good pics and videos

The only reason I docked a star from my review is my frustration with no longer being able to use my thumb and/or fingerprint to unlock my phone. My previous iPhone - the 7 Plus - had it, but now it's been done away with in favor of Face ID. Call me old-school, but I don't want a literal scan of my face on a database somewhere. I am not naive, I'm sure it exists on several due to our world of 24/7 surveillance, but Apple should allow users the option of using the thumbprint. (Granted, my argument is pretty much moot, because there's hardly anything more personal than one's fingerprints.) Still, I find it very inconvenient to revert to a passcode. I refuse to set up the Face ID.

Nothing new or different battery life is probably the best out of them all. Nothing fancy or different

Phone does a nice job - camera is good and functionality is strong - after two years of use, it has started to slow down a bit.

Very easy to use GREAT battery life Love the camera USB should come w/iPhones

Bought for my daughter as a birthday gift. She loved it. Huge jump from iPhone 7 that she had forever.