ASUS ROG Strix XG32UCG 32" Class 4K UHD Gaming LED Monitor 16:9 31.5" Viewable Fast IPS LED Backlight Black

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Page 1 Showing 0 of 0 reviews

Rated 3 out of 5 stars
4K was ok but 1080 Mode was broken
DAVID Posted 1 month ago
I enjoyed the 4K aspect of it but for some reason the 1080p mode didn’t work
No, I would not recommend this to a friend
This review is from ASUS - ROG Strix XG32UCG 32" Class 4K UHD Gaming LED Monitor - 16:9 - 31.5" Viewable - Fast IPS - LED Backlight - Black
Comment
Brand response from ASUS Answers
Posted 1 month ago
Dear David,

We are sorry to hear that your experience with the ASUS ROG Strix XG32UCG Gaming Monitor was affected by issues with the 1080p mode. While we appreciate your positive feedback regarding the 4K performance, we understand how disappointing it is when a key feature does not function as expected.

To help address the issue, we recommend ensuring that the monitor is running the latest firmware, verifying that the display resolution is configured correctly within your operating system and graphics driver settings, and testing with a different display cable and input source.

If the issue persists after completing these steps, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/ to further investigate the problem.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2609029829-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support

[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel: https://www.asus.com/us/support/faq/1013113/

Page 1 0 of 0 reviews

Rated 3 out of 5 stars
4K was ok but 1080 Mode was broken
DAVID Posted 1 month ago
I enjoyed the 4K aspect of it but for some reason the 1080p mode didn’t work
No, I would not recommend this to a friend
This review is from ASUS - ROG Strix XG32UCG 32" Class 4K UHD Gaming LED Monitor - 16:9 - 31.5" Viewable - Fast IPS - LED Backlight - Black
Comment
Brand response from ASUS Answers
Posted 1 month ago
Dear David,

We are sorry to hear that your experience with the ASUS ROG Strix XG32UCG Gaming Monitor was affected by issues with the 1080p mode. While we appreciate your positive feedback regarding the 4K performance, we understand how disappointing it is when a key feature does not function as expected.

To help address the issue, we recommend ensuring that the monitor is running the latest firmware, verifying that the display resolution is configured correctly within your operating system and graphics driver settings, and testing with a different display cable and input source.

If the issue persists after completing these steps, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/ to further investigate the problem.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2609029829-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support

[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel: https://www.asus.com/us/support/faq/1013113/

Page 1 0 of 0 reviews

Save $22.54

$726.66

4K was ok but 1080 Mode was broken

DAVID Posted 1 month ago

I enjoyed the 4K aspect of it but for some reason the 1080p mode didn’t work

No, I would not recommend this to a friend

This review is from ASUS - ROG Strix XG32UCG 32" Class 4K UHD Gaming LED Monitor - 16:9 - 31.5" Viewable - Fast IPS - LED Backlight - Black

Comment

Brand response from ASUS Answers

Posted 1 month ago

Dear David,

We are sorry to hear that your experience with the ASUS ROG Strix XG32UCG Gaming Monitor was affected by issues with the 1080p mode. While we appreciate your positive feedback regarding the 4K performance, we understand how disappointing it is when a key feature does not function as expected.

To help address the issue, we recommend ensuring that the monitor is running the latest firmware, verifying that the display resolution is configured correctly within your operating system and graphics driver settings, and testing with a different display cable and input source.

If the issue persists after completing these steps, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/ to further investigate the problem.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2609029829-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support

[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel: https://www.asus.com/us/support/faq/1013113/ Asus

Customer Ratings & Reviews